Service Department at West Coast Toyota E Willow St, Long Beach

Easy online purchase with competitive price and quick part availability to pickup at the counter.

Rocky and his team are very friendly. Rocky has always provided excellent service at fair price. I feel I can trust them and I don't get that feeling at other auto repair shops. They worked on rear door and spark plugs issues and they fixed on time. This place will be my go-to for any other auto repair issues. Thank you so much Rocky!

Effective, honest and very professional... so much so, that I bought a 3 oil changes package. Meaning that I will be going back there to have my car maintained.

Could not get through to the parts dept. Just needed an oil filter for a Scion IQ. I know it was Saturday and all but they never answered the phone.

Upon greeting by the service attendant, a form was given for customers to fill out, which includes an informed disclaimer with a signature line to be signed by customer. The disclaimer is that if the vehicle is damage while being repaired, owners will take full responsibility for the damage, even when the cause is unforeseen circumstances like theft, fire, earthquake. All exterior damage are also owner's responsibility. And if interior damage is caused by old, worn, or hidden damaged parts, owners are also responsible. We'll i refused to sign the disclosure form, but vehicle was still serviced. Seems to me that if form was signed, any damage can be twisted to be my responsibility. I wonder if other Toyota dealers are also putting out similar forms. Disclaimer forms are very ridiculous. Makes me wonder if Toyota has have their heads screwed on right. Or is it mine for driving one?

I was told by independant Toyota mechanics that WC Toyota ripps people off and they recommend un-necessassary services to your vehicle....Bad bad

Toyota don’t care … took my Tacoma for service, drove up at 12:00 pm, took 20 mins to get checked in, then they said it would be between 2 to 3 hours for my oil service. As of 3:45 pm.. still here waiting. Will be doing my own oil changes from now on.

Today my Service Advisor was Tameara Wallace. Excellent service Excellent. Thank you Tameara. 😊Now as far as West Coast Toyota I won't change dealership they do trustworthy work in a timely manner.

Very quick service and great prices. They have a special for$129 that included 3 oil changes and tire rotation. You would spend at least $60 elsewhere for just one oil change and no you're rotation. Highly recommend.

Brought truck in for a rattle noise that it was making. After $1300 in repairs and 4 days in the shop, the truck is still rattle-ling.