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Credit union

Security Service Federal Credit Union S Federal Blvd, Denver

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3.8
Closed
Tuesday9AM–5:30PM

+1 800-525-9570

https://www.ssfcu.org/locations/colorado/denver/southwest-denver

1275 S Federal Blvd, Denver, CO 80219, United States

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    Security Service Federal Credit Union Reviews

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    John Putnam
    5

    I worked with Janette to refinance my car, and it was an incredible experience. She made it so easy, was very patient, explained everything really well, and I got a great rate! This went from being something I was dreading to take care of to a really good experience that reduced my monthly payments and stress.

    Response from the owner

    Hi John! It is great to hear that Janette at our Denver branch provided you with an incredible experience! I will make sure to pass your review along to her! Sincerely, Tanner

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    John Kapteyn - DOC
    5

    Janette is amazing! While helping me resolve an issue, she was very professional, courteous and most importantly, user friendly. Her experience and dedication to resolving an issue was the catalyst for a smooth transaction. I received the best possible service! I wish everyone had her qualities

    Response from the owner

    Hi John! We think Janette is pretty amazing too! It is great to hear that she provided you with a great experience at our Denver branch! I will pass your review along to her. Sincerely, Tanner

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    Emy camp
    5

    Janette has been my banker for over 10 years. Any question I have I go to her because I like how she takes time to answer my questions and solve any issues. I recommend Security Service to any one that is looking for great customer service experience.

    Response from the owner

    Hi Emy, happy to hear Janette is a trusted resource for you here at Security Service. We thank you for the five star review and recommending us. Mari R.

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    Maribel Alvarez
    5

    I've been with security service for some years. Today Janine Gallegos was very nice and helpful and most of all very patient, with the service I need she has very good communication skills and helped me notice some stuff I was not aware of.

    Response from the owner

    Hi Maribel, we appreciate your long time membership. I am pleased to hear that Janine exceeded your expectations with the patience and kindness you have come to expect. Thank you for the five star review. Mari R.

    A

    Aleczander Silva
    5

    Janette was friendly, helpful great customer service made us feel welcome we are very happy that we opened an account there! Thank you Janette,

    Response from the owner

    Hello Aleczander! We are happy you opened your account with us as well! It is great that Janette provided you with great customer service during your visit! I will pass your review along to her. Sincerely, Tanner

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    Trevor Bolton
    5

    Tangie was great! Got my first credit card with her and everything went smooth! I understand how credit actually works now!!

    Response from the owner

    Hi Trevor, Congratulations on your first credit card. We are happy to join you on your financial journey to help you build your credit. Thank you for sharing your experience with Tangie and the five star review. Mari R.

    K

    Karla Jones (Karla Jones)
    5

    Security Service SW branch has been amazing by helping me deal with my families Estates. During this hard time the branch manager Chris H has went above and beyond to help me with every issue including fraud on my account to setting up Estate accounts. It doesn’t end there Security Services is helping get my auto and home insurance, create a portfolio with stocks, bonds , a Trust , future investments and setting up my IRA. I couldn’t be more thankful for this branch and it’s outstanding employees. I would recommend them to anyone needing a one stop shop to help with any money matters. Security Services Credit Union and their staff are caring , diligent and the easiest banking experience I’ve ever had. Thank you SSFCU SW Denver. I couldn’t do this without you!

    Response from the owner

    Hi Karla! Thank you for your recommendation and for taking time to leave us such a positive review! It is great to hear that our team at our Denver branch was able to take such good care of your needs! I will pass your review along to the team! Sincerely, Tanner

    K

    Ken Roybal
    5

    The Gentlemen who helped me kept consistency with this credit union. My experience while here at Security Service has been nothing other than "top Shelf", I have yet to have one experience where they did not deliver in clear and concise manner that is the best. This credit union is picked with only the best....from the newest associate to the ever friendly and polite security guard, everybody is cordial and polite. I know I would not consider moving my checking and savings anywhere else...

    Response from the owner

    Hi Ken! Thank you for taking time to leave us such a positive review! I will pass your review along to our team at our Denver branch! Sincerely, Tanner

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    Teresa Wright
    5

    Julie, lanee, janine, janette, and tangie thank you! everyone here is so helpful, efficient, and delightful. I really really appreciate everything this location has done for me. I love you guys I will never leave and thank you for your patience from the bottom of my heart.

    Response from the owner

    Hi Teresa! Thank you for visiting our Denver branch and for taking time to leave us a review! It is great to hear that everyone has been helpful, efficient, and delightful! I will pass your review along to the team. Sincerely, Tanner

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    Holden Taylor
    5

    I had a fantastic experience here. The customer service is amazing at SSFCU. If you're able to, ask for Janette make sure you do! She is incredibly friendly and made sure to get me the best deal possible. I would give more than 5 stars if I could!

    Response from the owner

    Hello Holden, Thank you for your review and for visiting our Denver branch! It is great that our Denver branch is providing you with amazing customer service! Sincerely, Tanner

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    Chartri Phinpraphat
    5

    This bank is in a very convenient location if you’re living or working in southwest Denver. The staff is always pleasant and very knowledgeable. Janine was a huge help when I needed to learn more about taking out my first bank loan - put me at ease with making an import financial decision

    Response from the owner

    Hello Chartri! It is great to hear that the team at our Denver branch was pleasant and knowledgeable during your visit! I will make sure to pass your review along to Janine! Sincerely, Tanner

    R

    Ruth Hanson
    5

    I went into the branch bank on South Federal in Denver, CO. JANINE GALLEGOS worked with me on a series of issues concerning my finances. She was helpful and detailed... even stayed late on a Saturday to help me finish up some things. Great staff all around.

    Response from the owner

    Hi Ruth! It is great to hear that Janine was helpful and detailed during your visit to our Denver branch! I will pass your review along to her and the team. Sincerely, Tanner

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    Cassidy Roche
    5

    Brandi is always extremely helpful and goes above and beyond in customer service! She truly makes my banking experience go from good great every time she helps me!

    Response from the owner

    Hello Cassidy! Thank you for visiting our branch and taking time to leave us a review! It is great to hear that Brandi is always extremely helpful and goes above and beyond for you! I will pass your review along to her. Sincerely, Tanner

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    Thomas Lopez
    5

    Lanee santasteven helped me out today and what wonderful person she is. She had all the information I requested prompt and with a great attitude, she helped me get a new business card I really needed, Thanks again please let her know what a wonderful job she is doing!!! Thomas lopez

    Response from the owner

    Hi Thomas! It is great to hear that Lanee at our Denver branch had all the information you needed while assisting you with a great attitude! I will pass your review along to her! Sincerely, Tanner

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    Theresa Willacey
    5

    Janine opened my account. She is awesome and helpful! If you need any help from this location, ask for her and you will leave with a smile on your face! Thank you Janine!!

    Response from the owner

    Hi Theresa! Thank you for the review regarding your interaction with Janine! I will pass your review along to her! Sincerely, Tanner

    R

    Rhiannon Guzman
    1

    We called to get a payoff for our Auto Loan and they emailed us someone else ACCOUNT NUMBER, phone number , email address. Careless, I could imagine how many times this has happened ….

    Response from the owner

    Hi Rhianon, Thank you for contacting us. Your feedback has been forwarded to branch management so we can review and improve our processes. Sincerely, Tanner

    C

    Capt Ron
    5

    Top shelf service! I went in to get a signature loan on 7/22/2021 and Janette was fantastic to deal with. Very professional yet personable beyond compare. I wish more businesses could give this kind of service. I now have a "banker" who will get all of my business. Thanks again Janette and the rest of the SSFCU gang!

    Response from the owner

    Hello Capt Ron! It is great to hear that Janette at our Denver branch was professional and personable while setting up your loan! I will pass your review along to her! Sincerely, Tanner

    C

    Carla Williams
    5

    All staff were hands on deck when it came to greeting me right as I walked in to the credit in union! Then not once but the last four times I’ve come in the atmosphere( attitudes, the way they communicate what they need from me, their reaction to my slow to have all things I needed at the window, and the smiles and little back and forth talking we gave one another was great!) It does not change it only got better! I was so impressed, with my new credit union, I brought another family member to open up his first account here because I wanted him to know this is his one stop shop for his journey as a father to be and as a young dad(20), he can start new beginnings with money,get straight answers or get advised, while working with a fantastic staff who explains anything to where even “a goat can understand!” Lol the staff are willing and ready to serve the community. Just ask if do not know something or if you need to review, check on or out something with the credit family, they truly have us, we need to totrust that they do:)They will deliver!

    Response from the owner

    Carla, we thank you for sharing your experience and sentiments about our staff at our Denver branch. Thank you for trusting in SSFCU with your family member and opening his account. I am confident he too will trust in SSFCU on his financial journey. Your membership is greatly appreciated Carla! I'll be sure that the Denver team hears about your review. Have a great day! - Mari R.

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    Jaylene Valerio
    5

    I have been a member at this credit union for a little over a year now. Every time I come in it is always such a fast, easy and stress free experience. When I first opened my account with security service Janine got me set up and has provided me with excellent customer service ever since, and has been very professional every time I come in. Thank you Janine for continuously delivering the best service, and always having a great attitude making the atmosphere very comfortable and welcoming! :)

    Response from the owner

    Hi Jaylene! It is great to hear that you enjoy your experience when visiting our Denver branch! I will pass along your kind review to Janine. Sincerely, Tanner

    E

    Eric Solano
    5

    The crew is great I been a member for many years keep up the great service and smiley faces

    Response from the owner

    Hi Eric! Thank you for visiting our Denver branch and for taking time to leave us a review! I will pass your review along to the team! Sincerely, Tanner

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    FAQs

    • 1. How to Get Access With Security Service Federal Credit Union?

      You can make them a phone call through this phone number +1 800-525-9570. Or you can search for their website and fill out the loan form online.
    • 3. How Can I Apply for Loans at Security Service Federal Credit Union?

      You can search for their website and fill out the loan form online. If you are looking for payday advance loans, you can visit iPaydayLoans website for more details.
    • 5. What Can I Do if I Fail to Repay My Loan?

      You can consult with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. It is advisable to read carefully before signing the loan agreement.
    • 2. What Is the Address Of Security Service Federal Credit Union? How Can I Get There?

      Security Service Federal Credit Union is located at 1275 S Federal Blvd, Denver, CO 80219, United States. Just take a look at the map and locate the fastest way to access it.
    • 4. Is Security Service Federal Credit Union an Agency or a Lender?

      Security Service Federal Credit Union is a Credit union. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.
    • 6. Does Security Service Federal Credit Union Offer Bad Credit Loans?

      Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get a long term installment loan even with your low credit scores.