Scott Credit Union Ladue Rd, St. Louis
+1 314-655-2533
https://www.scu.org/
8866 Ladue Rd, St. Louis, MO 63124, United States
Scott Credit Union Reviews
D
Yesterday I went through the drive thru to make a deposit at the branch located at 8866 Ladue Rd, St. Louis, MO 63124. Austin was the rudest teller I have ever experienced. He carelessly deposited my money into another person's account without verifying my name or date of birth on my license which I sent in with the deposit. When I made him aware of his mistake he rudely stated "just send it back in" and hung up in my face as I was speaking. I went inside the branch to address this issue were he continued to be rude and unapologetic about his mistake. Another worker was kind enough to apologize on his behalf and make small talk with me. His silence spoke volumes as to his lack of respect or care for customer service. I understand mistakes happen and would not have been so upset had he handled the situation better. After fixing the mistake he still remained rude as he handed me my new receipt. Highly do not recommend going to him as your teller.
J
If you need anything from the Columbia IL branch, go inside and see them. Very friendly and helpful people WHO WILL NOT ANSWER THE PHONE!. I've tried on several occasions to call since it is easier during the Covid situation. calling 10-12 times per occasion the phone always goes to voice mail. Left a number to get called back and never got a call back. tried calling the 1-800 customer service line and had at least a 45 minute wait each time.
P
This is my fav branch to come to they are always really nice and i typically dont have to wait long. One of the team members (i think he is a manager) calls me by name when i go inside!
L
I'VE BEEN A MEMBER SINCE 2010. VERY FRIENDLY FOR ANY QUESTIONS AND HELPFUL! FINANCED MY CAR AT A GOOD RATE!! GOING TO USE FOR MY NEXT MORTGAGE?
Hi Lisa, Thank you for your kind words and for being a member of Scott Credit Union. If you would like us to connect you with one of our Home Loan Advisors, let us know. You can also connect with them via this web page - https://mortgage.scu.org/MeetOurTeam.html
g
As always, every time I go into a SCU branch I leave fully satisfied. This branch helped me get my terrible first car dealership loan refinanced over 6% lower on the interest rate. Not only that but Chase went over how car dealerships take advantage of customers and informed me to get a pre approved quote from SCU to save money and stress moving forward. Not only do I highly recommend SCU, if you venture into this branch I highly recommend requesting Chase to help you. Thanks again SCU!!
H
In person they are great. Got a quick question to ask over the phone, you can forget about it! I'm on hold now for over 25 minutes just to ask about having my name removed off my son's orginal car loan. Nobody has answered the phone! It's ridculous!
Our apologies for the long wait you experienced calling our Member Contact Center. We have been experiencing longer than expected wait times and are working to correct the issue. We would like to mention that we do offer a call back feature that will hold your place and automatically call you back when your spot comes up. While we understand that it doesn’t fix the issue it will save you from having to stay on the phone waiting the entire time.
S
I love this bank I’m more grateful that they excepted me to be part of it! Never had any issues with them always have great customer service experience I would recommend this to anyone who is looking for a bank!!
G
Terrible customer service, extremely rude workers, the manager never returns calls.
Hi Georgia. We are very sorry we earned a 1 star review and would like to apologize for the frustration you are experiencing. If you could send your preferred contact info to [email protected], we will have a member of management contact you.
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FAQs
1. How Can I Get a Connection With Scott Credit Union?
You can call them at this phone number +1 314-655-2533. Or you can visit their website and fill in the request form online.3. How Can I Apply for Loans at Scott Credit Union?
You can visit their website and fill in the request form online. If you are looking for payday cash loans, you can visit iPaydayLoans website for more details.5. What to Do if I Fail to Pay Off My Loan?
Kindly communicate with your lender if you have difficulty making the payments. Different lenders have different solutions to late payment. Please always check the terms before signing the loan agreement.
2. Where Is Scott Credit Union? How Can I Access?
Scott Credit Union is located at 8866 Ladue Rd, St. Louis, MO 63124, United States. Please carefully check the map and locate the easiest way to access it.4. Is Scott Credit Union an Agency or a Lender?
Scott Credit Union is a Credit union. To make things easier, iPaydayLoans enables you to get access with more than 100+ lenders over the internet. You can click here to secure a small personal loan with no credit check.6. Does Scott Credit Union Offer Loans for Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.