Saint Francis Federal Credit Union S Yale Ave, Tulsa

We have been checking and banking here for over 20 years. We have financed 3 cars with them. They are always friendly and helpful. They offere great rates on car loans. We have been very pleased! Highly recommended!

Tellers are rude and ignorant, place is behind times outdated policies.

A positive side, the rate I got on my new car loan was 0.99% (3 years ago) the rates have increased since then. A negative side, the online "payee" "payer" is difficult to understand and you cannot pay on your loan via online... ridiculous its nearly 2017. I attempted to pay them over the phone, passed all the security questions, etc but they still wouldnt accept my payment. (who doesnt take your money?) Lastly, I attempted to pay my loan online and the payee was Saint Francis Federal Credit Union. I put in my checking account from my bank online, assuming thats the account they were asking for. somehow they wrote a check from my loan account to my loan account? no one caught it, every person I spoke to about this issue was not helpful in the slightest, minus one female (bless her soul). However because of this issue my loan was nearing deferment, but because I caught the issue and keep on them about it, that didnt happen. On a positive side of this issue, I got it paid, didnt get deferred, and the check that they sent themselves was null and void.

They are not people friendly , they have been rude to me. I hate going in there, but it's convenient. In My opinion /experience. Maybe not all of them, but the 2 @ the desk that help me were.

I've gone here 3 years and I've never had a problem. Staff is very nice and helpful

The tellers are rude and act like i am an inconvenience. The black lady at the location in the hospital has got to be the rudest person I have ever met that I wanted to curse at. She doesn't pay attention to me, acts like I'm interrupting her time and the looks on her face when I talk to her are disrespectful. She's one of the main reasons I've wanted to leave this company.

I have banked here for 4 years. Customer service has been excellent.

Worst customer service I have ever experienced. Very rude, unprofessional, unorganized... I’ve had nothing but issues since I started my account with them. The only reason I stuck around as long as I did was to get my checks on Wednesday’s instead of Friday’s and it was not worth it.

The staff can come off as rude but they are actually quite nice and informative. Best bank ive ever invested my $$$ into.

Very Rude on phone and in person! I have 2 accounts there. One personal and One for our church. They treat the customers like garbage!