Richmond County Savings Bank, a division of New York Community Bank Amboy Rd, Staten Island

NYCB is a dishonorable bank and please never consider banking there. My mother died recently. I went to the branch in Eltingville with the paperwork designating me as the beneficiary, mom's death certificate and 2 forms of ID. They said I had to wait 30 days from the time of death because it's their "policy". Well, their policy is really bad and they are holding money which isn't theirs to hold. Please keep this in mind if you deposit your money here. Your money isn't really yours. If you are in a bind then you just might be in trouble due to lack of liquidity. I encourage all depositors to pull from here.

When i came here i was expecting good service and to walk out happy instead i received very rude service and walked out angry i went in because i needed change of a 20 (not that big of a deal) i told the teller what i needed and she asked if i had a bank account there and I said no not yet and she specifically told me " well i cant give you the change unless you have a bank account" Now that right there is not right this bank turned away a customer because they did not have a bank account yet? come on i thought this was a "community bank"

They don’t pick up for nothing

Don't really like the service everything takes a lot of time and they have strange ATMs But the location is convenient

The people at Richmond County Bank on Richmond Ave and Amboy Road at great very helpful especially Josephine DelPriore.