Renasant Bank E Jarman St, Hazlehurst

I used their atm it took my card and went offline. I went the next day to get my card back and the lady behind the counter informed me that my card had been destroyed. She was cold and matter a fact. I asked why she said it was because they destroy cards that don't belong to their bank. Since when do we destroy something that doesn't belong to you? What if that was my only card? Who would pay my bills and pay my electricity bill? How would I put fuel in my car until my card came in? This is an unthoughtful and potentially adverse to someones life. Will not use or advise anyone use their products.