Regions Bank N 6th St, Vincennes

I've been a customer of Regions bank for five years, and in that time I told a lot of people good things about Regions. Unfortunately, as an engineering student and while I was injured I realized that Regions business model is to take advantage of people when they are low on money. Although a lot of banks have been offering no overdraft fees, Regions still charges around $35 up to give times a day for overdrafts even when the overdraft coverage is turned completely off. They refuse to account for your money in a way where they don't let money come out that isn't there unlike most modern money service providers. What use are they then? If you are looking for a bank that makes their money on poor students and injured people, Regions is the bank for you. If you want a bank that will tell you that they meet the bare minimum of government regulations, and be seemingly happy about that fact, Regions is the bank for you. If you don't want these things go with one of the many banks or money service providers that don't charge overdraft fees or any such fees such as Capital One or Chase. Banks should get their money from people who have money, not people facing hard financial times. Some people would do anything for a couple quick easy bucks, even if what they are doing is unethical. Do yourself and the rest of us a favor and go with a better bank until Regions changes their ways. I'm going to go today and close multiple Regions accounts now because of this issue.

I've had an account here for years and some lady wouldn't cash a check for me because she felt like I didn't have enough money in my account. Extremely frustrating. Very judgmental. Im done with regions.

Great offered services. But, extremely poor customer service. If most staff was changed out to people with better attitudes, or current staff would just be a little more customer friendly/caring, then they would get 5 stars from me. The 3 stars I am giving are strictly toward Regions itself. The two that are missing from this review are due to every conversation I have had with 4 out of 5 staff at this particular location. It’s never a “welcome guys! come on in” experience. Nor a “hi! how are you?” type of phone call. It’s usually a very rude, nonprofessional, or “i got better things to do” kind of vibe that’s put off. Which is not the kind of feeling you want whenever somebody is holding literally all of your life savings. But again… Despite any of that, Regions itself is a great bank.

The staff is very friendly and helpful