Regions Bank Plank Rd, Baton Rouge

This regions never has a working atm and the customer service is rude. I hate that every regions in a black neighborhood is like this it says something about how the company feels about those communities where people bank

I went to the bank to make a withdrawal on Saturday morning, June 8th, 2018. As usual, I placed the check along with my drivers license in the tube. When the young lady, who said her name was Veronica sent my cash to me, my license wasn't in the envelope and she swore that she NEVER SAW IT. I then parked my car and went inside. They made a show of looking for my license but of course didn"t find it because they had ALREADY GIVEN IT TO SOMEONE ELSE. HOW CARELESS CAN THEY BE. WITH ALL OF THE IDENTITY THEFT THAT IS GOING ON RIGHT NOW, I WOULDN'T EXPECT BANK EMPLOYEES TO BE SO CARELESS. NEEDLESS TO SAY, I HAD TO GO GET ANOTHER LICENSE THAT MONDAY. SOMEONE CONTACTED ME ON FACEBOOK TO SAY THEY HAD SEEN MY LICENSE AT A DOLLAR STORE ON FLORIDA BLVD, 5-7 MILES FROM THAT REGIONS BANK BRANCH. SAD!! SAD SAD!!

Every time I call I have to wait over 45 minutes and not be able to reach anyone for serious problems I have with my card. I love the bank but the over the phone customer service is horrible and I’ve never had a great experience with them. To sit on the phone for half an hour and then for them to hang it up is ridiculous. I’m just tired of the disrespect of their customer service line!

Decent bank. No great perks, but large enough for one to be able to find a branch or atm in many places in the south.

Regions Bank as a whole practices computer driven NSF Fee traps. If you are a small business, be very careful with your debit card usage. NSF fee's are their goal using the "pending transaction" and "available funds con. You will be charge and NSF fee even on a transfer between account if a debit card transaction pops up from a subscription for instance. All legal theft.

I absolutely hate this bank, I’ve never heard of a ATM shutting down at a certain time. Not only that the ATM only works sometimes

To be honest I hate coming here. It's always slow even if just one person is in front of you. Not friendly at all. They always give off this air as though you are bothering them.

Horrible, Horrible, Horrible Service! Stay away from the North Baton Rouge Branch located at 5950 Plank Rd. Unprofessional at the highest level.