Regions Bank E John Sims Pkwy, Niceville

Do NOT bank here, if you actually like saving money and seeing your savings grow. Corporate does not communicate well with branches and vice versa. Fine print on every account and financial offer slowly robs you, that even staff seemed unaware. On top of the $11 / month fees (which evaporate your balances), they they just charged $25 to close my account. Any other bank in the US does better than this!

I was looking to refinance mortgage first with Carol a couple of years ago and now working with Rachel . Due to COVID-19 we may have to do it again they have been very understanding , Polite and great to work with , If you want a local bank or local People . I would suggest working with one of the two of them they’re great and Respond in a timely manner

EXTREMELY RUDE!!!! Even vindictive!! The brunette in the drive-through window is not only rude, but absolutely hateful and disrespectful! People with that kind of character should not be dealing with customers. I’m sure there’s a janitorial position she would be more suited for!!

Thank You Vivica for telling me about my reward points. I've got my Amazon gift card on the way. I had no idea i could just go on to the app and start shopping! So easy i had free money just waiting to be collected!!! Thank you, thank you, thank you!!!

ATM goes down all the time for no reason. Don't count on their ATM. Computers out the other day too???? Place seems to be falling apart.

The people are nice but that’s all the bank has going for it. They charge more fees on nonsense items than any bank I have ever seen! In addition, the people at the bank, as nice as they are, don’t seem to know much in the way of how the system works, for example, I have to call the 800 number to get funds transferred from my personal acct. to my business acct. because they’re awesome system doesn’t allow me to do it and nine times out of ten the mobile deposit has issues. I did a lot of research before changing banks to Regions and nowhere in my research did I see all the fees we are being charged for stupid things. I’m extremely disappointed and regret my decision to change banks at all.

I am truly disappointed. I am a new small business and on my way to growing exponentially. Their underwriters refused to help finance and on top of that if I want to close the account they are charging me $25. If you are a new small business I would go to another institution to help with growth.

I would give negative stars if I could. I ordered checks over six weeks ago, this branch has continued to tell me they were on order, in the meantime, I have had to get money orders, cashiers checks etc. (a bookkeeping nightmare as this is a business account) I finally get a call from the manager on Thursday telling me she has "handled it" and after having to stop by the next day, to get yet another money order because I do not have my checks yet, she tells me she expedited the checks for two to three day arrival. Then proceeds to tell me she will "handle" the expedited fees (mind you, I ordered these over 6 weeks ago) so, I still see nothing from Regions saying they have even charged for checks so, I call the main line, they tell me they did not even get ordered until the 31st of July, 3 days after the manager told me she "expedited" them. They are being shipped in 5 to 7 business days now!!!! Ridiculous! I am going to Wells FARGO and getting with a real bank. They have also done this to my husband before, they sent my mom's debit card to another state once. They charged me over 500 dollars two years ago in overdraft when my account was hacked and could not explain for over a year why 150 dollars was just mysteriously missing from my mother's checking account!!!!! Not to mention the constant hacking of their debit cards.

Friendly staff but the drive-thru is terribly slow. I’ve never gone through and waited less than ten minutes. Today there was only one car in front of me and it took over twenty minutes to cash a check.

No local number, you have to wait and talk to a computer, poor quality.