Regions Bank Summit Blvd, Birmingham

This Regions branch is open on Saturday morning! It is located by the Summit; very accessible and the employees are friendly!

Regions bank sucks. You can never get anyone on the phone. 👎👎👎 like seriously get more customer service reps on the 1-800 number to answer the calls like Wells Fargo or other competitors. Wells Fargo are prompt in getting In touch with someone.

Friday 12/27/19 1:30 pm. Sent deposit through drive through. Pressed call button multiple times. No one even said “be right with you” or any acknowledgement. After waiting 5-10 minutes went inside. Staff was rude!!! Don’t bank here.

We have had good experiences with numerous interactions.

Absolutely the worst experience!!! I have had a Regions account for many years and I have never been treated this way. Went in to cash a check from my 401k and they refused to cash my check. They stated they could not verify the funds, even though I could contact my company and verify the check. The individuals I dealt with refused to speak to the them. They called "operations back office" and they said they could not cash or deposit my check into my account. I honestly felt like I was treated like a criminal. I was able to go to another branch in Alabaster, and worked with the Assistant Branch Manager, Nicole Robinson. She was amazing!! Not only were we in and out less than 20 minutes. She had no need to call anyone to verify my check. She was an absolute pleasure and made me feel like my business was worthy of being a member of Regions.

Customer Service here absolutely blows! They make you feel unwelcome and unwanted. I was simply trying to cash a work check for my company and was turned away because "they didn't know me" even though this branch is where I opened my account. I was forced to return to another branch several miles away. Great job Regions! Way to make an impact!

Great service. Helped me with all my banking issues and now I’m going to make them my primary location for my use.