Regions Bank Heartland Dr, Whitestown

I hate having to make this post but I am over the treatment from this branch. I was part of the Meijer credit card issue back on 5/21 where people kept getting charged over and over again. Chase bank notified all banks to refund people the money they were charged. Chase Bank said for everyone to dispute the charges and the banks to refund the customers. I was charged between Meijers duplications and overdraffed fees because of it almost $1000.00. I am still fighting with Regions to get all my money back a month later. Everyone I have spoken to that this happened to that did not bank with Regions got their money back that week. I hate it I have been with them for years but I have had to get another bank account elsewhere to have my paychecks put in. I am going to have to close this account now because I can not rely on them to fix issues. I would not even give them 1 star but have to just to be able to post this.

Excellent attention, super attentive to the requirements and needs of us. We had an exceptional treatment from Jaylen and Trevor.

We can’t say enough about the fabulous customer service experience that Sarah provides. She’s a personal banker whose committed to providing sound financial guidance coupled with superior customer service.