Regions Bank US, Defuniak Springs

Jackie Scott is quite possibly the most unsettling person I've encountered while dealing with this branch in DFS. When I established my business in Miramar Beach, I chose Regions for it's reputation and convenience of location. I've been a business client for 8 years, and the few times I've needed help with anything from this branch, she has been borderline rude. She speaks to the clients like small disobedient children and has very little patience for any questions you might have. It's almost like your presence is an annoyance to her. Choose a different bank.

Went to drive thru to deposit for my business and cash a personal check. Had to show my ID. I have had an account with Regions for 20 years don't dare ask for my ID. Would not have posted this if I could have gotten anyone to answer the phone.

Horrible experience. First off it has been over a month and still have not received our debit card. Furthermore we have had multiple bank errors resulting in missing money with no explanation . Account statements show it there and then just gone.Now we have a check from insurance being held with no explanation and no answer as to when it will be released even had the insurance company contact them and corporate office.

The most incompetent Regions bank anywhere. These people have no comprehension of customer service. They are unhelpful, unknowing and don't seem to care about customer service or customer satisfaction. It's hard to imagine how this bank ever stays in business? If it wasn't for the good hard work of other Regions bank's in the area and the entire Regions organization...... they wouldn't stay in business !

DON'T GO HERE. they lied to me about locking my card, they straight up cancelled it now I'm freaking out because they JUST couldn't tell the truth, I'm done I'm done I'm done with this bank.

This bank is the worst so far. Tammy Brown was my manager.Had my first check processed 10 days. Online transfers are unavailable. Zelle doesn't work. Cash app transfer was not approved by this bank and customer service is unavailable on weekends. Plus, another payment to the credit card was not available.DO NOT RECOMMEND. And those "specialists" may need a different jobs.

Regions is absolutely horrible! I had a saving account with them and have never been charged a monthly fee until this month! The reason was you have to have so much money in the account each month not to be charged this fee! So ppl who are trying to save money and can’t afford to save $300 each month are penalized! They take money away from struggling individuals! #regionsagainstsinglemothers #regionstakesfromthepoor

The Dothan Branch has always been fantastic to deal with. Mother and I both bank here and they always are pleasant and easy to do business with.

Manager personally handled my account issues and favorably resolved then. Don't know to what extent there is money transfer problems involving the different money transfer services. But have had a similar situation once.

The drive through is hard to locate.