Regional Finance Sw Military Dr, San Antonio

I got a loan in Nov 2021for the amount of $1450, I gave my first payment Dec 31 2021$133, 2nd payment Feb 1 2022 $600, Feb 2 $61 and final payment Feb 18 $875. I understand that they have to make money and will make it through the interest but fortunately there's people that can payoff the loan early and will save money. Well this folks instead what they are doing is dividing the money that I already paid into 18month loan term instead of closing the account for paying off early. Please be aware and read carefully the terms which by the way the loan terms don't say or mention in their clause that they will penalize for paying early or divide the payments according to the loan month term.

Just got off the phone to ask if the account could be adjusted to the 23 dollars I owed the day before (please see the attached photo).They said no and weren't willing to offer any solutions. There are plenty of loan places to work with. These places are always last option and they took every payment over the phone except the last one to close...which now jumped up to 137 dollars in one day. Get a loan where they allow you to close out your last payment over the phone.

Called the office to make a payment, the lady who assisted me with my payment lacked customer service. I had super basic question that seemed to irritate her. I hope the next time I call she will be in a better mood.

The girls do a good job and are very helpful. They’re wonderful and helped me with my documents when I was unsure how to get them.

Great experience, Tiffany was great explaining every detail of the loan process. And pyments.

Came through in a clutch for us and we have always paid on time except the last months due to medical reasons we been a day late just ONE day and they calling us like we are months behind! It's ridiculous to deal with while trying to recover from surgery. Once paid off we will never do business with them again

Amazing customer service at Regional Finance on Military Drive. All the office representatives are extremely knowledgeable, and friendly. They will go through the fustrations with you while you are just trying to get 10-day pay offs from other higher rate loans. The fact that they can do a debt consolidation to actually help you get out of the hole, and on to a better less financial stress life is hugely appreciated. Highly recommend, as they will do what they can to help you :)

Ana Mata the branch manager was very helpful and took the time to help get my loan approved. I recommend Regional finance for your lending needs.

I have been a customer for over 5 years they have excellent.customer service I would encourage friends there for a loan .

Great fast friendly service. Thank you Tiffany for all your help.