Red Crown Credit Union W Blue Starr Dr, Claremore

I’ve been a customer for years. I’ve never once had a good experience. Apparently you have to have an 750 credit score for their overdraft, and after you’re denied they will use your savings as overdraft instead. Anytime I’ve EVER had to call or reach out for question or anything I’ve never received even decent customer service. When I bring it up people in member services like ALYSSA ROACH will down play your concerns and say “we’ll I’ve been a member and employee for 11 years and never had problems.” Like of course you’re not going to have problems when all of red crown knows you and you work there. Lmao. These people are soooo out of touch with reality it is unreal. The debit cards constantly have issues and won’t work when you go to use them. DO NOT BANK HERE. They will also make you go through hell to close the account. Never again. Every single branch of red crown is absolutely awful. THEY DO NOT HAVE SUFFICIENT CUSTOMER SERVICE AND THEY DO NOT CARE OF THEIR MEMBERS.THEY DELETE AND REMOVE NEGATIVE COMMENTS AS WELL.

Unless you want to pay a fee you will have to make your loan payment at TULSA TEACHERS CREDIT UNION or bring in cash! Just get your loan from TTCU in the first place and save yourself the hassle. I will be switching ASAP.

Staff is always friendly and accommodating.

One of the best locations around here! I love that they have great music playing when I walk in, a big tv on the wall, a modern sofa, and modern desks for the tellers. The only thing they don't have is a drive-thru ATM for anyone that would rather use an ATM from their car, whether the credit union is open or closed. You have to walk to the ATM, but at least it is outside, on the sidewalk.

Love that we finally have a red crown here, Love the building haven't been inside but always get prompt service at the drive up picture window. Thats a first for me but I dont mind.