Publix Employees Federal Credit Union Southern Blvd, Royal Palm Beach
+1 561-832-2629
http://www.pefcu.com/
11957 Southern Blvd, Royal Palm Beach, FL 33411, United States
Publix Employees Federal Credit Union Reviews
m
Arrived at the credit union about 10:15 checked in at the front desk.I needed to update my beneficiary information.I needed a medallion stamp and was informed that the associate that was qualified for that had someone in front of me.I noticed a female approaching the front desk and over heard her speaking to the woman at the check in counter.She had spoken briefly to the customer service associate that I was going to have to wait.I did not realize who this person was but taken back by her tone.Shortly after Miss attitude walked away the customer service associate approached me and asked me if I could come back or go have breakfast somewhere.She told me the associate who could do the medallion stamp was busy with another associate.I declined and told her I would wait.While waiting several other customers have come in and signed in to be waited on.As customers were being taken care of and going on with there day I sat there watching and waiting.One hour had passed maybe a little longer I was approached by Lucinda who was able to process my account.Lucinda was very professional i would give her 5 stars she was very efficient. The 1 star review goes to the branch manager . I came in signed into the queue and would expect to be taken care of when she became available.The branch manager apparently decided to take other customers rather than dealing with a medallion stamp.Never had a problem at this location until yesterday. I would think the branch manger would set a better example to her team .I left that office yesterday disappointed with the way she treated myself and the customer service associate.
Michelle, we're sorry to hear you had a poor experience with us. We would love to understand what we can do differently. Please give us a call at 1-800-226-6673.
K
Just wanted to say we greatly appreciate loan officer Lucinda for handling all our loan applications and making it go smoothly and quickly. I have been with the Publix credit union for 20 plus years and always have been happy with the staff and friendly service.
Hello Kurt. We appreciate you taking the time to share your experience. Thank you for being a loyal PEFCU member.
K
Danny Fernandez was such an amazing person. He was very helpful with the process of my visit. His customer service was gives off the kind of person he is, which is very caring.
Hello, Kayla! Thank you so much for your amazing review. We will be sure to pass it on to Danny!
C
Working with the Royal Palm Beach PEFCU branch has always been a pleasure. Gladys especially is so wonderful, compassionate and hard working and I could not have solved my financial situation without her!
Hello Carl. We appreciate your feedback and are always happy to serve you. Thank you for being a PEFCU member.
W
Yanelsy is the number one best of the best Publix Employee Stuff at the Publix Federal Credit Union I know her going five ((5))plus years now and she has been always a very kind hearted person to me from day one. Thank you for helping me with my loan offer 🙏🏽
We're so happy to hear that you always have great experiences with Yanelsy! Thank you for the 5-star review and thank you for being a member!
I
I would love to give a shout out to Linda Johnson a member advocate that help me with my loan process you were very professional, helpful and understanding thank you so much we need more people like you!!
Thank you for the great review, Iam. We're happy Linda was able to help you. Thanks for being a member!
D
Was just there I was lucky to get JANETTE as my teller she’s so great and knows the jobs and gets it done so professionally and friendly I wish she can be there every time I go in 👍🏾👏🏿🙌🏾🤝Janette
We're so happy that Janette was able to help you! Thank you for the great review!
K
The customer service I received from Mr.Iovani Lopez was amazing I would recommend anyone ask for him if he’s available 15/10 customer service in my opinion
Thanks for the awesome review, Kenneth! We work hard to meet expectations like yours, and we’re happy to hear Iovani hit the mark for you. Come back and see us soon!
D
Danny was so helpful today! I lost my debit card and he was able to get me a new one right away. He has such a friendly demeanor. His kindness and attentiveness should be greatly rewarded. Give him a huge raid he deserves it.
Hi, Devon, we're so happy you were able to quickly get a new debit card. Danny is truly an asset and essential to the team. Thanks for being a member and we look forward to helping you again in the future.
M
Lucy was incredibly helpful in getting us our car loan. We were leaving town and it was a bit hectic on our end but Lucy sorted everything out for us and it was done ASAP. It can be a bit hard to get through on the phone but we know the world is short staffed so be extra kind to customer service workers! Thank you Lucy!
Thank you so much for your kind words, Maron. We really appreciate you taking the time out to share your experience with us — and we agree, Luci knows her stuff! We count ourselves lucky for members like you. We look forward to working with you again in the future!
S
Danny is incredible, I’ve been coming to the Royal Palm Beach branch for 6 years now and he does remarkable service. Very detailed, formal yet friendly and has such an incredible personality!
Thank you for the 5-star review and thank you for being a member. We're glad Danny has been so helpful and that you love our Royal Palm branch!
T
Danny Fernandez is amazing. He always take care of his customers to the fullest. Thanks for your Great work 👍 Danny
Thanks for the great review! We appreciate you taking the time to give Danny a shout-out.
E
Yanelsy was absolutely fantastic! She was extremely helpful and professional. Her service was absolutely awesome. She is awesome at her job! Thank you Yanelsy!
Hi, Eddie! We are so happy to hear that you had an amazing experience at our Royal Palm Beach branch. We will pass on your kind words to Yanelsy! Thanks for being a loyal member. :)
s
I have to compliment Danny on the 5 star service that is given to me on every experience I encountered with him from beginning to end. Thank you very much for all you do.
Thanks for the 5-star review, Sidney! We're glad you had a great experience.
L
Mr Fernandez provided an excellent customer service. He was very professional and personable. Thank you
Lena, thank you for your awesome review. We are happy to hear that you had a wonderful experience. :)
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FAQs
1. How Can I Get a Connection With Publix Employees Federal Credit Union?
You can dial this phone number +1 561-832-2629. Or you can visit their website and submit the application form online.3. How to Apply for a Loan at Publix Employees Federal Credit Union?
You can visit their website and submit the application form online. If you are looking for payday cash loans, you can come to our website for more details.5. What Can I Do if I Fail to Repay My Loan?
Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. Please always check the terms before signing the loan agreement.
2. What Is the Address Of Publix Employees Federal Credit Union? How Can I Get There?
Publix Employees Federal Credit Union is located at 11957 Southern Blvd, Royal Palm Beach, FL 33411, United States. Please carefully check the map and locate the easiest way to access it.4. Is Publix Employees Federal Credit Union an Agency or a Lender?
Publix Employees Federal Credit Union is a Credit union. To make things easier, iPaydayLoans enables you to get access with more than 100+ lenders over the internet. You can visit our website to secure a small personal loan with no credit check.6. Does Publix Employees Federal Credit Union Offer Loans for Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.