Prime Home Loans E Lake Ave, Watsonville

Sergio and Ella from Prime Home Loans were absolutely amazing to work with. They made the stressful processes A LOT less stressful. They were always available to answer my questions and provide all the information I needed. I will absolutely be coming back to them when for my next home purchase/refinance. They are the best and I highly recommend them.

Update: as you see he responded. The messages were never returned along with emails. I understand you’re helping your community in Watsonville but this house is open to all of qualifying Santa Cruz county residents. It also seems to be a first come first serve basis which isn’t fair if calls and emails are not being returned. I’m also not the only one that tried to get ahold of you. 2 other people also called and left messages with the same response from your receptionist with zero return call. Also, I contacted you regarding a house when it was newly listed. My review is a hundred percent true and accurate from MY experience. ///// You can’t even get ahold of Sergio if you wanted to. His office says “he’s with a client” every time. No return call back. Email him. No return email. I’m starting to think he is trying to get people he knows into the measure j homes so he doesn’t return calls to others.

I recently financed my second home with Sergio and Ella. Both times they figured out what worked best for my situation and successfully funded both homes. I can not say enough about how amazingly helpful and considerate they are. If I ever buy another house, I will definitely go through PHL, they’re the best!

I am very happy to have found such an amazing team! They go above and beyond to help you find the best interest rate for your loan. Whether it is a purchase or refinance, I always recommend Sergio and the Prime Home Loans team!!