Primary Residential Mortgage, Inc. S Cobalt Point Way, Meridian

PRMI and Kim Buck are the best lenders I have ever worked with. Kim monitors the daily interest rates to get us the best rate. She is very responsive to emails and phone calls. I would highly recommend Kim Buck!

Heidi and the PRMI team were a joy to work with. The responsiveness and thorough communication we received throughout the refinance process was continually reassuring and I felt like we were in good hands from the first point of contact. It's great knowing you can trust the people you are working with, especially when it comes to issues as important as mortgage financing. Highly recommended.

This was the most convoluted, confusing, and contradictory experience I've ever had in securing a mortgage. Jamie Tuel's communication throughout the process was lacking with multiple requests for the same items that had been previously provided. At no point in the process did she exude confidence, and her consistent inference to my wife that the loan was in jeopardy of approval left her distraught throughout the 2-month ordeal that was our mortgage approval. We'd initially looked at an FHA mortgage, and Jamie spoke with my wife about the potential benefits of doing a conventional mortgage instead. After about 2 weeks, she informed my wife that we had no options other than to do a conventional mortgage (with no reasoning supplied) and that our down payment would have to increase by over $50,000. As my wife had already found her dream home, it was really a choice of proceeding or breaking the deal. We proceeded, and to my chagrin, the lack of accurate communication continued. We were provided inaccurate final loan documents, and when we'd brought to Jamie's attention that the documents were inaccurate, we were informed that it "really doesn't matter" as it was "similar to a good-faith estimate". Note that the accompanying paperwork insists that the borrowers validate the accuracy of all information on those forms. As we were within 4 days of our closing date, we were basically pressured into e-signing inaccurate documentation. Thankfully, after multiple validations of the funds we'd given to our broker, we were able to incorporate those funds into closing, needing to come up with only an additional $3500. There are no words in professional business English to describe the absolute frustration that this process was compared to the other 3 mortgages that I've paid. All reading this, do yourselves a favor and choose another lender! I'll be taking it in the shorts again in a few months when I spend more money to refinance this mortgage, but considering our experience, I believe I'll find it to be money well-spent.

Wes Tischler was extremely helpful and always available during my entire home buying experience. I am very grateful that he was able to work around my own personal schedule even on his time off. He was very patient and educated me a lot and I recommend him to any first time home buyer.

Kim really knows how to get the job done!! Highly recommended. Made this whole process so easy for us! Thanks to her and her staff for making our home owners experience so smooth! Respect.

Erin, and Primary Residential Mortgage were so great to work with. Our home refinance was a very quick and easy process. Erin is incredibly knowledgeable, timely, and works hard to provide excellent customer service. Highly recommended, I will continue to work with Erin on any future endeavors.

It was a pleasure working with Kim Buck. We highly recommend her for all you home loan needs. She is a fabulous communicator and she is honest, ethical, knowledgeable and creative. We couldn’t be happier!!

Kim Buck is outstanding. She is very professional and provided excellent customer service. We were very happy refinancing our home loan with her.

A-maz-ing, amazing, amazing, amazing. OHHHH, how did I like my experience working with a PRO the new her stuff? Or, was I shocked of how much easier Kim made the process and how quick and clear she communicated? I THOUGHT I answered that. Kim worked too hard to make my experience the BEST. I shopped around and everybody I tell is SHOCKED. don’t be that person and find out for your self. Tell Kim I sent you and you want to beat my experience and write a better review. I dare you, I double DARE you. Don’t regret working with an average company and get just try your luck. They have LUCK, meaning they work their tails off, their fingers to the bone. I don’t thing they sleep. They are like interest working for you, not like the banks little interest, but like a rising shooting star, if they exist. I keep checking my bank account and how much I saved keeps SHOCKING me. I can’t wait to buy another home someday sooner from ALL the savings. God bless America.

Wes Tischler showed expertise and professionalism throughout our refi application and approval experience. His prompt attention to detail and can-do attitude was refreshing and much appreciated. Two thumbs up!