Primary Residential Mortgage, Inc. S Main St, Newton

Crystal and her team are absolutely amazing! It’s like talking to your friends and getting a mortgage at the same time! They explain everything and talk to you like you’re friends instead of cold and calculating like other lenders. Love them!

Crystal was very prompt in answering all of my questions via email or text. She also answered each question thoroughly and provided clarity each time. There were no surprises or issues. She followed up and maintained in contact to keep us informed and in the loop. Crystal made this process very easy for us.

Crystal and her team at Primary Residential Mortgage, Inc. were absolutely fantastic. They made the process of buying a home so easy and painless. I would highly recommend them. They were incredibly helpful and answered any questions that we had. I'm so thankful I chose them when purchasing a home! Pick Crystal and her team, you can't go wrong!

Crystal and her team were easy to interact with and very prompt! Made the homebuying process easy! So glad I was referred to her!

Great Customer Service - Crystal was great to work with and made the process clear and appreciated the follow up.

My wife and I had an amazing experience with Crystal! This was our first time buying a home, and they were easy to work with, communicated quickly, answered all our questions professionally, and were delightful to work with! I high recommend this company for helping you with any of your home buying needs! Thank you Crystal Miller, PRMI, and your entire team for your work!

Thank you Crystal, Tyler and Misti! My first home buying experience wouldn't have been better with anyone else. All of my (tons!) Of questions were answered quickly and with answers that helped! The videos Crystal makes are awesome and explain each step. We are currently living in our first home thanks to you all!

Crystal is very knowledgeable and helpful with the mortgage process. We used Primary Residential for our purchase and now for a refinance. We have been very happy with the process. Crystal made sure everything went smoothly.

Our deal about fell apart a few times. We were told one date we could close, made plans to close on that day. It did not happen. We had to put nonrefundable money up to keep the deal together, we were had to scramble to find a place to stay for the fourth since we could not move in yet, rent a storage unit. This was the most stressful, unpleasant experience we have dealt with. Unfortunately for you all, I am in this industry and will advice any of my customers not to use you.

Crystal and her team are very helpful and make the process smooth. I highly recommend her.