Presidential Bank Mortgage Harry S. Truman Pkwy, Annapolis

I had a wonderful experience with Susan. I actually talked with another lender in the early stages, which was a helpful comparison. It was like night and day. Susan was amazing! From the very beginning, she was willing to bend over backwards to support us through the process – willing to answer all our questions and give us her time – night or day. Susan and her staff were incredibly friendly, responsive and supportive – there is no weak link in the chain! Thank you for a great experience!

Mrs. Susan Kilroy from Presidential Bank was the consummate financial professional from beginning to end! She went above and beyond every step of the way. She provided us the best loan experience possible. Mrs. Kilroy was friendly, timely, informative, knowledgeable, honest and thorough. Sheer Perfection from beginning to end! Many thanks to Susan and Presidential Bank for making this next chapter possible!

Susan was AWESOME! She was kind and patient throughout the whole process, even with our never-ending questions. She provided every answer with clarity and an example to further push the point home. We couldn't be more confident or satisfied because of our experience with Susan, and if she's still active, we'll certainly be using her again the next time around! Thank you so much!

As with the purchase of our new home in 2019, Susan Kilroy made our refinance process so easy. She explained and answered all our questions in a way that made everything make sense and so easy. She throughly went over all our options to ensure we were able to do what worked best for us. We will definitely come back to Susan with any of our mortgage needs/changes in the future! A+++

They treat you as family. I have used Richard Green many times. He makes it easy and no question is to stupid to ask. I would give Richard and Darla my highest rating. Thank you Presidential Bank Mortgage.

Rich and Darla were great advocates for us when it came to getting our loan over the finish line. With little time left before our closing date, we hit a few road bumps getting everything through underwriting and they were consistently in touch very quickly to explain the issues so I could get them what they needed. I could tell that they were both working extremely hard and were very active working on our loan both early in the mornings and late in the evenings. It felt like we were in the best of hands and that Rich and Darla were committed to helping us obtain our dream home. Thank you!

Being new to the area, we didn’t know where to turn for our new home construction banking needs. Our relator referred us to Susan Kilroy, who she had used with her own new construction process. High praise. Susan was with us every step of the way as we went from a construction loan to a traditional mortgage with Presidential Bank. This two step process was a first for us. We needed expert and patient support and got it from Susan. She is incredibly knowledgeable and responsive and a great communicator. There were no surprises. We highly recommend Susan for anyone with banking, construction or mortgage needs!

Susan is the best! So knowledgable, kind, caring and dedicated! She went above and beyond for us and I know would do that for any of her clients!

Rich was excellent to work with! He provided the highest level of customer service to my client. He explained every step of the lending process to her and was always attentive and responsive. When last minute changes had to happen due to some walkthrough issues, Rich and his team didn't blink and provided updated loan documents so we could still settle on time. It was a pleasure and I cannot wait to work with him again!

Rich Green is truly a pleasure to work with. He took the time to make sure I understood every step of the process and communicated constantly to keep me up to speed. I highly recommend him and Presidential Bank Mortgage!