Pre-Owned Motor Cars LtdĀ Kuakini Hwy, Kailua kona
+1 808-334-1111
https://www.hawaiicar.com/
75-5721 Kuakini Hwy, Kailua-Kona, HI 96740, United States
Services
- Air Cabin Filter Replacement
- Air Conditioning
- Battery
- Brakes
- Brake Service Repair
- Auto Engine Diagnostic
- Electrical
- Oil Change
- Tires
- Transmission
- Financing
- Electrical Repair
- Engine Repair
- General Repairs Maintenance
- Auto Engine Tuning
- Car Digital Remote Key Reprogramming
- Car Key Copying
- New Key Fob Creation
- Best Auto Repair In Kona Many People Don 39 T Realize That We Do Auto Repair Right In Downtown Kailua Kona
- Car Loans
Pre-Owned Motor Cars Ltd Reviews
G
When you go to buy a product, what you appreciate the most is the attention and trust. Thanks to the entire Pre-Owned Motor Cars team, especially Von Richardson our sales agent who instructed us in the purchase, Lidia for handling the paperwork and Joe for quickly finding us the best credit option. We just went to ask and within 10 minutes they told us if we could get a car and we did. I have a new car. In addition, they are bilingual... they speak Spanish and English, Thank you. š¤šŗš
Aloha Gisela, We really appreciate your kind review and comments about your experience with Von and Lydia. In addition to Spanish and English we also have Japanese speakers. I understand that you are coming in for service this week, we'll all be there to help you with that. Thank you again for your purchase. John
J
Joe and Ryan really went above and beyond for my car buying experience! They gave me a great price on my trade in and I felt no pressure when making a decision on buying. I drove off the lot 100% satisfied with my experience. I highly recommend this dealership and will be back!
Aloha Jill, Please forgive our late response. I hope that you are still satisfied with your purchase and happy. Please let us know when you need service or have any questions.
S
This was the easiest dealership I have worked with. I was in and out in less than 2 hours. Von & Joe was efficient but also made sure that everything was covered at the best price in Kona town. I recommended anyone to go see Von & Joe they'll take of you & you're Ohana & as part of their Ohana *=)
Aloha Stephanie, Thank you for your review and kind comments about Joe and Von. You are our Ohana, please call us anytime.
C
Rhino was amazing! From the moment we walked through the door he was friendly & inviting. Even offered coffee (never experienced that at a dealership before!) Rhino made the purchasing process quick & seamless. Definitely will be coming back and highly recommend!
Hi Chelsea, come back for coffe anytime! Thank you so much for the kind words about our Rhino and your experience with us.
N
Working with Daniel and Joe at pre-owned motor cars was an extremely pleasant experience. Communication and work ethics were top notch. They were extremely professional and productive from start to finish. I applied early in the morning online and received a phone call from Daniel less than 15 minutes later. It only took a few hours from start to finish, before I was able to drive my beautiful Infinite off the lot. Will definitely recommend their service to anyone in the market for a vehicle. Mahalo Daniel and Joe!
Aloha Nicie, we strive for speed because we know your time is valuable. Buying a car should be as quick or as long as YOU want it to be. We move at the speed of you!
M
The team at Pre-Owned Motor Cars has been fantastic! Thomas, Daniel and Joe went out of their way to get me set up as an expat/first-time buyer and were super-efficient in making me a very happy owner of a pre-owned dream car. Look no further, here you will experience first-class customer service and genuine interest in turning you into a satisfied customer!
Aloha Michael, Thank you for your kind comments about Thomas, Daniel and Joe. We appreciate your taking the time to go into detail about your experience. We want to shine in our service department for you too. Call us at 808-334-1111 when it's time for maintenance or service .
S
I was interested in buying a new truck but wasn't quite ready to commit to this big change . I decided to email Rino and see what kind of semi used trucks they might have . Stoped by one day and saw a truck that was perfect for me . The very first vehicle I looked at was so right for me . But I wasn't ready to buy yet . š« Rino the salesman was super nice and said coming let's take a ride .The truck was way more than I expected it to be. When we got back he took my ss# and came back to tell me I can drive it away today with zero $ down and 2% interest. So stoked about their service . Go in and ask for Rino . I was short 100 $ for the ins. On the new truck and Rino fronted his own cash to cover it . Thanks Rino . š 100% stoked !
We really appreciate your taking your time to leave such a kind review about your experience with Rhino. He really goes the extra mile for our customers. Thanks agaoin for the 5 stars.
D
Loved the service. Straight forward transaction. No bullying sales pitch. Excellent service. Definitely let people know it is a great place. Thank you to all at Pre-Owned Motor Cars.
Hi Danny, What a nice review. We are here for you after the sale as well. Stop in any time!
R
These guys are the best! No gimmicks or hassle, just a perfect smooth experience from start to finish. Rhino was an excellent salesman and really helped me get the vehicle I needed. I highly recommend this dealership for anyone looking for a great experience. Thanks!
Hi Ryan, We really appreciate your kind comments about your experience at our dealership with Rhino. Let us know if and when you need us. Thank you again.
R
Excellent customer service from Rhino and Joe. Super friendly, honest, no nonsense place to buy a car. Rhino asked what we were in the market for and showed us two great fits without trying to up-sell us on anything else. They took into account that the car would be my daughterās first car and ensured she felt comfortable with it. Couldnāt ask for a better experience buying a car. Rhino thanks for helping us and thank you for your service šŗšø
Aloha Roman, Thank you so much for trusting us to handle your new ride's purchase experience . We want also very much to be your service department as well. Come see us.
l
A warm āMahalo Nuiā to both Von and Joe..at Pre-Owned Motors Kona!!! Thank you guys for your kind hospitalityā¦felt like family, the caring, the friendliness, the easy going atmosphere..and making it easy to own a dream car, and finally the comfort in knowing you got a great deal and safe automobile for me and my girls!!! We love love love our car!!! Mahalo a nui!!
Aloha Lorna, Thanks for your kind comments to Von and Joe. We really appreciate your review and vivid description of your experience here. Need us? Call us anytime.
X
Thomas Rodamer and the whole crew at Pre-Owned Motor Cars are true professionals,courteous and efficient. When they advertise that you don't need any credit,they mean it. They got me the van I desired with payments that I can afford. They find ways to make things happen-exactly what a topnotch car dealership should be made of! Keep up the great work crew!
So glad we were able to help you! Please let us know what you require in the future, we are here for you!
L
My family and I are fairly new to the island and we had no idea where we should take our vehicles to be serviced. A friend suggested Pre Owned Motors Cars for our safety inspection and well the rest is history. They also do vehicle maintenance and services. Everyone in the office is super nice and extra helpful!!! I had an issue Tuesday of last week and when I called to make an apt ( although they were very busy) Shane got me in early Friday morning. I was told it may take until Monday to diagnose because their schedule was so hectic. I was a little upset that I wouldnāt have my car all weekend but I knew it had to be done. Low and behold my phone rang Friday afternoon and it was Shane calling to tell me that they had diagnosed the problem, fixed it and let me know I could come pick up my car that evening. THEY WERE ANGELS!!! Best of all, it didnāt break my bank. Definitely recommend them to anyone who needs reliable service!
Wow, Lindsey, That was a super nice review! I'm glad we were able to get it done early for you. Thank you again for the super nice review!
C
Joe, Ryan and Roger were amazing! and ridiculously pleasant. I kinda just wanted to hang out in there all day. I had no fears of getting a new car. They took care of everything. All i had to do was sit there and smile. Amazing customer service! Thank you guys. : ) Skip to 2 years later! And it's still the best š Joe And Daniel really took their time to make sure I was getting the best. Joe went above and beyond for me... because that is just what he does š and I couldn't be happier with the deal I got and the beauty of a truck I'm driving now. Daniel really knows his stuff. We took it for a test drive and of course i was nervous. But he has a very kind way of putting you at ease and explaining everything really thoroughly. I don't deal with any one else. Pre owned is top knotch. Thanks guys.
Chelsea, Thank you so much for your 5 Star review. You made our day!
S
These guys are ROCKSTARS!! Helped me get my new baby in just a day! Never had such great service, and accommodating people. Best buying experience so far 10/10 will do again!!! Thomas and Joe are amazing!
Thank you for all the stars and the ROCKSTAR label! Let us know whenever you need us for service, safety checks, spare keys or even just a coffee! Stop in anytime.
A
I had a fantastic experience at Pre- Owned Motor Cars. For a first time car buyer I couldn't be happier that I chose to go here and I am so thankful that Daniel worked with me to get exactly the car I needed. I came in with a solid idea of what I needed in a car and after checking out a couple different cars I got a call to check out a car they thought I would really love. Turns out my 2019 Mini is even more of a perfect car for me than I imagined. I would highly recommend working with Daniel to find your car. The whole team at Pre-owned Motor Cars was so helpful and friendly, these are definitely the guys to go with when buying a car. Thanks again!
Thank you so much Alexandra for the 5 Stars and kind words about Daniel and your experience at Pre-Owned Motor Cars. Donāt forget that we have a service department to help you take care of your car and to advise you when you have questions. Thank you so much!
A
I had an exceptional experience with Pre-Owned Motor Cars. Everyone I came across was incredibly inviting and greeted me immediately. I arrived late afternoon already knowing which vehicle I wanted, and they didnāt make any attempts to steer me away from my choice. My test drive with John was very comfortable. It was now time for the transaction's financing part, which can easily be a headache for anyone. Joe was very attentive and not only provided the options, he made sure to follow-up with me first thing the following morning to give me the great news! I highly recommend everyone to visit Pre-Owned Motor Cars if they are ready for a new vehicle!
Aloha Athena, We had fun sharing your buying experience with you. Thank you for choosing us to purchase your Audi from. We are here for you when you need us to keep your oil changed, continuously inspecting and servicing is part of our commitment to you. If you have questions or need anything just call any of our sales or service team members. We appreciate you!
A
I just wanted to take a minute to rate my recent experience at Pre-Owned Motor Cars Ltd. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like give high praise to my salesman, Ryan aka Rihno: Professional and polite salesperson, No-pressure, Didn't feel rushed, Trustworthy, He listened to me, Quick and clear communication (text or in-person) No games Final price was exactly as negotiated (no last-minute surprises) Went above & beyond. I will go back here again because of the excellent customer service and high quality vehicles. Ryan really knows his cars well, you won't find a better used car dealer.
Aloha Anne, We will do our best to continue living up to those 5 stars you gave us and the very kind comments you made regarding your experience here. If you have a friend or family member in need of a vehicle, we will extend ourselves to them the same courtesy-That's a promise-Thank you again!
Z
Here at Pre-Owned Motors, I got to experience top notch customer service. Sale rep was awesome. He went out of his way just to help me get my car. I am humbly blessed and thankful to the team at Pre-Owned Motors.
Zacheriah, Wow-your review is really over the top. Please let us know how we can be of assistance in the future. We have a fully staffed service facility and are a licensed Hawaiāi Safety Check Station.
A
All of my experiences at Pre-Owned Motor Cars including my most recent car purchase have been wonderful! Daniel in Sales and Joe in Financing were honest, professional and looked after my best interests. Thank you to everyone at Pre-Owned Motor Cars for your excellent service and I highly recommend them!
Thank you Anna, what a sweetie you are. We will let Daniel and Joe know what nice things you had to say about them. Please let John in service know when you need assistance, we will always be here for you!
T
Excellent buying experience! Rhino in particular made it very enjoyable and easy for me to purchase my first car off the lot. The staff are very professional and fun all at once. I will definitely be purchasing from them again when I decide to upgrade. Mahalo to the staff at Pre-Owned Motors!
Tahina, Thank you so much for compliment to Rhino and the store. We hope you will come here for all of your service in the future. We really appreciated your generous gift of lunch for everyone! You are a super sweetie.
C
I had such a good experience with Joe!!! He was very helpful and professional!!! He made me feel like he cared about me and showed genuine people skills! I am truly happy I was helped by him and would recommend him as #1 to my dearest friends and family!!! You really have a one of kind sales rep. Honestly I was skeptical of pre- owned motor cars and after I been there and had that experience with Joe I will never forget how Pre- Owned motor cars is the best place I came too!!! I went to orchid isle first but wasn't happy so I decided to try you guys and I made the best decision by leaving there and coming to you all!!! I give Joe a 10 star rating and I take my hat off to Pre- Owned Motors and give 2 thumbs up!!! My sincere Love and Aloha! Cherie Gouveia,
Aloha Cherie, So great to hear what you had to say about Joe and your experience with him. We are blessed to have him here too. We have another completely different side of our business that does car maintenance, repair and we even stock spare keys-cut and even program chip keys on all cars except European ones. Call us anytime at 808-334-1111 and we will schedule you right in. Thank you so much for your purchase!
R
Buying a used Jeep was a pleasant experience. From the test drive to leaving with the car and insurance took a little over two hours. Our salesperson "Rhino" Watt was a delight to work with (as was the entire staff). Rhino was knowledgeable and polite. Recommended without reservation.
Aloha Ring, We are happy that you are satisfied with your Jeep purchase. We aim to keep you satisfied with good service. Please call 334-1111 for any assistance required with your new purchase. ask for Daniel, John or Lydia in service.
T
I went looking for a car was meet by Von, and got wonderful service walked out with a car lol and with Joe'(finance guy) and Von's (sales associate) help we got all the paperwork done in no time.
Hi Tammy, Thanks for the kind words about Von and Joe. Please tell your friends and relatives. Did Von and Joe tell you about our referral rewards program? Call us at 808-334-1111 for details.
M
Sales executive Daniel at pre-owned motors was very professional, helpful, and knowledgeable. He updated me when new vehicles came in and was never overbearing. The financing specialist Joe was fast and accurate with payment quotes and when it came to the financing portion he got me such a low interest rate. I recommend pre-owned motors to anyone.
Moewaa, Mahalo for the great review and your kind words about Daniel. We appreciate you.
l
We couldnāt be happier with our purchase at Pre-Owned Motor Cars. Our salesman Roger was knowledgeable, personable, & low-key. We never felt pressured, but instead were provided the information we needed to decide among the vehicles we were interested in. When weād made our choice, the sales manager Ryan did an outstanding job of working with the figures to make an extremely fair deal for us. The atmosphere in the office is relaxed & friendly but professional. In short, this was about the pleasantest car-buying experience Iāve ever had, & we love our truck. Iād go back to these guys in a nanosecond, & we have such confidence in the dealership that we plan to have all our service done there.
Laura, We really appreciate the time you took to review our car store. Thank you for the kind thins you said about Roger and us.
K
Awesome and fast service Joe super knowledgeable about financials. Also Daniel super nice very comfortable to interact with made the process painless and convenient. They both worked on our time staying late and coming in on their day off to help us out. Thanks guys your awesome. Definitely would recommend to family and friends!!!
Kisha, Glad that you were able to hook up with Joe and Daniel. We appreciate that you chose us for your purchase and will strive to keep you as happy as this in the future.
K
Team was awesome! Rhino was efficient and made this process simple. They shopped rates that couldnāt be beat. The team treated me like family rather than a customer. If your looking to buy, call Rhino at Pre-Owned!
Hi Kelly, Thank you for your awesome 5 star review of Rhino and our business. It's really the people that make our business. Our customers, employees and vendors have made us what we are today. Thank you for purchasing your car from us, we want to help you any time you need us, just call 808-334-1111 when ever you have a question, issue or just need a safety check or oil change. Than you again.
R
If you are looking to buy a vehicle I highly recommend going to see Joe, Daniel and the rest of the gang at Pre-Owned Motor Cars in Kailua Kona. Their selection and service are the best and youāll be glad you didā¦ā¦I AM!!!
HI Robert, Thanks for recommending us in public. We reall appreciate the 5 star review. Do you need us for anything? If you do please call.
S
Joe was the absolute best to work with. I had contacted many different used and new dealerships and spoke with many people but Joe was easily the most available, good-humored, honest and patient. In the end I got the vehicle I was looking for at the price that worked for me and he even delivered it to me! Canāt recommend him enough!
Summer, Your comments were definitely over the top, thank you. We will strive to help you any way we can in the future. Let us know when you are in town. We'll make your favorite coffee drink for you! We are here for your service needs as well. Thank you again
I
Went in and spoke with Daniel and Joe about purchasing a GLC 300. They were really patient and worked with my financial situation. Kept me updated in the process and was very friendly! Would 100% recommend this place for purchasing a vehicle!
Isaac, you bought our nicest vehicle! You are not only nice, but have great taste! Let us know if you need anything? We are grateful for your business.
k
Went to see Thomas and he took care of me instantly I told him what car I wanted and he made it happen I was in and out in less than 2 hour Thomas was amazing. If your looking to get into a new vehicle I would highly recommend Thomas and pre owned motors
Aloha Kainoa, we are so glad that Thomas could help you. We are here whenever you need us-even just for coffee!
A
Roger was very helpful at guiding my fiance and I through buying our first car. I was a little intimidated at first but Roger was the best at explaining everything and looking out for our best interest. Ryan helped make sure we got financed and made the process go by quick and easy while answering all of our questions. Really trustworthy people that have your best interests in mind, I'll definitely be sending my friends here and coming back whenever I need to get a car. Mahalo guys, you're amazing!
We are happy that Roger explained everything to your satisfaction. Stop in for a coffee or Espresso anytime. We make them right here!
K
From their website which made it so easy to view their inventory with much information on their vehicles to every single interaction, everyone was super nice to us! Ryan Shinjo was superb with no selling pressure and attentiveness. Thank you Ryan! And we love our 2018 Acura RDX! THANK YOU PRE-OWNED MOTOR CARS!
Hi Kapena, We are glad that you found our website easy to use. Thank you so much. We also have a fully equipped service department to serve you.
P
I had a really good car buying experience here. The process was smooth and the guys here really take care of you. Roger helped me out a ton and so did Ryan. Thank you for helping me purchase my vehicle! Car runs great. I would come back if I were looking for another vehicle in the future and would definitely recommend them even to my most careful and picky family / friends. š¤š
Thank you Paul! It was a pleasure working with you. I hope you are enjoying your new car!-Ryan K.
R
Had a great experience at Preowned Motor Cars. Driving from Hilo, I wasnt looking forward to a lengthy process and paperwork. Shinjo and Ryan made my time a priority and the paperwork easy to walk through. Thanks guys, love the new Jeep!
Royce, We really appreciate your driving over all the way from Hilo. We strive to get everything done quickly, and really try to focus on one customer at a time. Thank you again.
D
What an awesome company! Professional, courteous, friendly, trustworthy, informative, respectful, and genuine customer service with a smile. Great warranty options. Great valved cars and trucks. Everyone works as a team. Personalized services. Applause to Roger and Ryan on their commitment to help me on what was best for my life style. I can proudly recommended Preowned cars to any one of my friends and family!
Diana, Thank you for the kind things you have to say about us. Please let us know how we can be of service in the future.
G
These people are absolutely amazing. I came in looking and off the back no pressure. I moved forward on the purchase and Ryan āRhinoā was helpful, and a pleasure to work with. Joe helped me get a great rate, explained everything to me along the way. I 100% recommended them. Exceptional customer service, fast acting? High integrity and funny. Thanks guys Iām over the top about my new Tesla.
Hi Gina, It's John the guy who went on the ride with you guys to show you the self driving mode. Thank you so much for the nice things that you had to say about Ryan and Joe. We all enjoyed helping you two and look forward to seeing you here for coffee and the tire rotation I promised you soon. Thanks again
J
Our salesman, Von, was outstanding to work with. He was knowledgeable, professional, yet fun and pleasurable to deal with. His boss, Joe, was great as well and made a real effort to make sure we got the car we wanted and made it happen for us. We consider them friends now!
Thanks for your kind comments about Von-you really Jrock! Let us know if you need any help or just stop in for a coffee!
M
Loved working with preowned motorcars! Everyone was so nice and I felt very good about my deal. I didnāt feel any pressure, and the communication was very straight up and transparent. I would recommend them to everyone, will definitely be returning, and will definitely be sending all of my family and friends their way.
Aloha Mahealani, We are really glad to hear that you enjoyed your experience at Pre-Owned Motor Cars. Thank you for taking your time to write such a nice review. Please let us know if there is anything that we can do to further help you in any way.
M
From the moment I called them I was helped professionally and with courtesy and understanding. Vonn was AMAZING and friendly everything worked out great. Joe the finance manager went above and beyond to help us out. Our experience was great and highly recommend to stop by and check them out. You never know, they may find something that best fits you and your situation like it did for me.
Mervlyn, Thank you for your generous 5 star review. I appreciate your comments about your experience with Vonn. We are here for you to fulfill your every need. Thank you again.
J
Definitely recommend Pre-own motor sales, they worked with me and my family in a friendly and kind way. Also wanted to mention that they helped me getting a loan with my not so goal Credit score! They even hold the car for me almost two weeks! Thatās a plus!! Thank you so much for our new car!!
Aloha Jose, thank you for your kind review. Your words are taken to heart. Thank you again and let us know when you are ready for your first oil change. We want to continue helping you! John
T
Rhino and Daniel was the bomb.com. My husband and I were like let's just try and see what we can do. Once we got there, Rhino came out and introduced himself and asked us questions and went from there. We got there almost to closing and so time was crunching. They took into consideration on everything we needed in a car and BOOM, We came driving out with Our new Santa Fe within 2 hours. Go down see Rhino and Daniel they were so awesome.
Aloha Tita, Thank you so much for your kind review of the service that you received from Daniel and Rhino. Glad they were able to help make your wait a short one. Be sure to call us when you need an oil change, safety check-whatever service you need, we can take care of it here.
k
When I came here I was expecting to get the run down of those movie type sales tactics from joe and Daniel where they just try to sell you the car and donāt care⦠boy was I wrong. I not only left with a car that I needed, but I left with the knowledge to help me get the car of my dreams with the first car buyer program. Iām appreciative, Iām grateful, Iām at lost for words at how much these two men helped me. Daniel was calm and patient with me as I asked 100000 questions and Joe was there every step of the way to make sure I was taken cared of. I donāt think Iāll ever go to another car dealership unless itās them. Thankyou so much for helping me and my little ohana thrive. <3
Aloha Kayla, We like questions, that's how we learn about what your needs are. If and when you need service call us at 808-334-1111 and ask all the questions you need to feel as comfortable with our service department you did with our sales people.
D
Buying a car from Pre-Owned Motor Cars Ltd was without a doubt the best car buying experience that Iāve had. After falling in love with a car that was a bit out of my price range, I was considering purchasing a vehicle from Facebook marketplace. When Shinjo followed up with me I let him know what I was thinking and instead of being pushy, unresponsive, or rude, he responded with some really helpful advice on how to make sure that I wasnāt being taken advantage of and that it was actually a good deal. I decided to go back in to speak with him in person and ended up with a thorough counseling session from Ryan, their GM and financing guru. I could sense that these guys were really looking out for my best interest, not just trying to win the sale. They told me everything I would need to know if I did want to buy a car off the marketplace, while also highlighting the advantages of working with them. Ultimately the advantages far outweighed the additional cost. Not only did they take care of all the registration details so you never have to go to the DMV, but they advised me on which insurance company to use, and the fastest path to paying off my loan. As a newcomer to the island Iām so grateful for these guys. I felt truly taken care of and looked after as a customer and I would recommend them to anyone!!
Wow Dana, I think that is the best review that we have ever received. Thank you so much. If you ever need anything, just ask. We really appreciate it.
S
Firstly, I was impressed to find out (from the mechanic to whom Pre-owned sends incoming cars) that there is a standing instruction to fix whatever is wrong. Joe and Thomas were incredibly straightforward and easy to deal with. Within two weeks of the purchase I received the title and permanent registration; no need to go to DMV. I can go on raving about these guys But I suggest that if youāre in the market for a car you go down and experience it for yourself.
Wow, now we are blushing...thank you so much for your kind review! Try oor service department, you won't be disappointed!
A
This place is as great as the reviews say it is. From the moment I drove in to their lot I was greeted by Thomas who was busy with another customer so he walked me in and had Daniel help me. While waiting for my info to come up Joe and Rhino would talk story with me. I've never been to a car dealership where everyone just talks to you like you're a part of their family. Daniel took my trade in and hooked me up with a sweet Kia which I love! Definitely coming back here for future vehicles
Aloha Aya, I believe youāll find our service department just as friendly. Come see us for oil changes-we tell CARFAX that you really care for your car every time you get serviced. It makes a huge difference in the cars value when you sell or trade it. Thank you Thank you Thank you!
B
Sold my car here, and was helped by Vonn. Made a fair offer right up front, made the process quick and easy. Even gave me a ride to the airport! Definitely recommend, especially if you can work with Vonn.
Hi Brandon, We are glad you enjoyed SELLING your car to us. Buying or selling, we are here to take care of you. Thanks so much for the 5 stars!
D
I appreciate professional customer service, Rhino & Team hit the mark for all five stars š Rhino is knowledged and attentive to what we were looking for, why we chose to purchase again with Pre-Owned Motor Cars.
Hi Devra, Thank you so much for being our long time customer. We really appreciate you. Call us when you need us or just stop in for coffee.
L
It was such an amazing time Rhino and Daniel was amazing. Agreed appreciate love my Ford Expeditionš„°āŗļøšŗ
Luwana, It was really nice seeing you. Thank you for coming back. We've never had a nicer Expedition, I'm really glad you got it-you really deserve it. If there is anything that we can help you with service, spare keys, whatever you need. Please just ask. Extended warranty is available for your peace of mind for only 4-5 dollars a day. Please call me (JOHN) at 808-895-6224 for information or assistance anytime.
E
Fantastic service, very friendly and honest staff, had a great experience with Pre-Owned Motor Cars. Walked onto the lot after they just closed, but Rhino came out and still chatted with me about the car I was looking at. He was very helpful, kind and patient. Had a lot of other considerations before I moved forward with the car purchase, and Rhino was supportive every step of the way. I didn't once feel like I was being sold or pressured into anything. There were a couple of minor bumper parts on the car that were damaged (par for course with a used car), and they were very upfront with this. Rhino took the time to help me look up a part for the car I was buying and gave me advice on what to look for. Everyone at this location goes above and beyond, they gave me a great deal and I am beyond happy. Do yourself a favor and stop by this location if you are shopping for a used car, and ask for Rhino :)
Elisha, How nice of you to say so many nice things about Rhino, the Staff and your experience here at Pre-Owned Motor Cars. Rhino love being of assistance to you and if you ever need anything just call or come right in. Thank you
r
Buying a car has never been easier, we did not feel pressured into buying a car. Customer service was great!! All employees made us comfortable. My sales man Daniel was exceptional. He responded to my inquiry quickly and gave us his utmost attention.
Thank you Raynette for your wonderful review, we also appreciate the nice things that you say about Daniel and your experience here at Pre-Owned Motor Cars. Thank you again.
R
Awesome experience with Pre-Owned Motor Cars! Rhino and staff are great. Friendly, efficient, quick and hassle-free. Seamless timing in scheduling. Was actually a way better experience than with major dealers. Will definitely turn to POMC when thinking of another purchase. š¤š¼
R, How's it going? We are here when yo need us. Thank you so much.
J
This has been the BEST car-buying experience we have ever had! Daniel was so helpful and efficientā¦no pressure, but so knowledgable. Joe was also just exceptionalā¦a wonderful family-owned business! We highly recommend this business!
Aloha Jayne, what a super sweetie you are! Thank you so much for that kind review. We will try our best to live up to it whenever you need us.
G
When my wife and I pulled up, we were met by āRhinoā who turned out to be a genuine, warm, and friendly individual. He was upfront and open with the numbersāno bait and switch shenanigans that Iāve experienced at other dealers. The entire staff at Pre-Owned was great. They cared about our time and moved very fast on getting us out the door in our awesome truck.
Aloha Glenn, Thanks so much for the kind things that you had to say about Rhino and the rest of our staff. WE are glad we were able to attend to your purchase accurately and quickly! We are also here after the sale for you with a fully staffed ASE Blue Seal approved Repair Center. Safety Checks? No problem. We are here to take care of you and your vehicle for the long haul.
K
Very friendly, fun, professional, straightforward staff that got me exactly what I wanted at a good price for value (per own research). Joe, Ryan, and Shinjo were wonderful to work with! In addition, they were able to get me an amazing deal on my financing which was a nice surprise! Felt very comfortable with the staff, and the process was the most efficient process I have experienced (I've now bought several cars). Would definitely recommend them to my friends and family!!!
Thank you so much for the great review. We will do our very best to live up to it.
J
Very satisfied with my purchase of a Hyundai Santa Fe. Rhino was very patient and helpful with helping us find the right car and was with us through every step of the way as first time car buyers. We ended up finding the perfect family car for such a good price. I highly recommend!
Hi Jesse, How's it going with the Santa Fe? Love those SUV's and hope you are too.If you need assistance or service, just let us know.
r
I checked out a 2019 white Hundai Elantra online and never bought a pre-owned vehicle before. I met Ryan "Rhino" and went for a test drive. One thing that sold me is that my massage table fits perfectly in the trunk (as it didn't in other cars I looked at elsewhere). During the test drive Rhino pointed some of the safety features and was honest with the history of the vehicle as well. He took the time to help set up my phone. Ryan Kennedy assisted with the financing part and was very thorough and patient in answering my questions, concerns and explaining every detail to be sure I understood each document before siging my life away. I felt very comfortable during the process. It was effortless, even down to handling DMV issues and notifying my insurance company. They've taken every precaution to ensure the safety of customers and staff with social distancing, wearing masks and plexiglass on their desks. Everything is clean especially the restroom...that's important. Several friends have purchased cars here and were satisfied. I am too. Mahalo Rhino, Ryan, Ryan S. and Joe. R. Canite
Thank you Rosalind for saying such nice things about Rhino, Ryan, Shinjo and Joe. We realize that purchasing a vehicle is a big step and the process can be daunting. We hope that we made it a little easier for you this time and look forward to hopefully seeing you when you need an oil change, service or just an espresso or cup of coffee (we have that too!) You are welcome anytime!
D
Daniel and Joe were awesome. Highly recommended. They will help you get the car you want.
Hi David, Thank you for your five star review about the service that you received from Daniel and Joe. I run the service department and am here when you need me too. John
K
Awesome service , they really take care of you and listen to what you need . Ask for sales rep Rhino , he really put me into the right car. He knew a lot about the vehicle and was so easy to work with. Financing was painless and a smooth process. Ryan the finance manager explained everything and found the right loan for what we can afford. They have Great customer service all the way around !!! Glad I came here !
Kathy, Thanks for that awesome review. Please call or drop by if you need us for service or a cup of our hand crafted coffee.
B
Awesome service and very easy to work with. Customer service was a top priority of this dealership. Thomas took care of all our needs and made the process as easy as possible. Would definitely recommend this sales team to anyone.
Hi Bret, Thank you for your kind comments, that is very nice of you to recommend us. Please let us know when you need assistance or service-we are here for you.
C
Purchased my 2018 Chevy Traverse two weeks ago. So far so good! Everyone at Pre-Owned Motors are very friendly and helpful. They really made us feel comfortable. Shinjo was our salesperson and honestly I really liked that he was not very pushy. He was helpful, honest and patient. I am very satisfied with my purchase!
Hi Christy, Thank you so much for saying such nice things about Shinjo and the dealership. We really appreciate you guys!
Z
By far the BEST & SIMPLEST car buying experience we've ever had! Truly hassle free & no pressure! Literally took 5 minutes to do the pre approval application, and the very next morning Shinjo contacted us and got the ball rolling! They asked how much we were comfortable putting down and paying monthly and they worked with that. Within a half an hour Cornell called to let us know we could drive over from Hilo side to pick up our car. All staff were super friendly & professional! We got the car we wanted with an AMAZING interest rate! Much better than we expected to be honest! Paperwork & test drive took about half an hour. Shinjo even setup our insurance for us. We literally did nothing but the pre approval online and signed the paperwork. It was seriously that simple & we were on our way. Extremely happy with our purchase and the experience we had!!! We HIGHLY recommend Pre-Owned Motor Cars to everyone looking. Seriously, if we could give them more stars we would!!! Thank you guys so much!
Zashalyn and Harry thank you guys so much for that review , were so happy to hear that you had a great experience here at pre-owned motor cars, it was a pleasure working with you both .we really appreciate you guys driving all the way from Hilo to give us a opportunity. May God continue to bless you guys and your wonderful family and please don't hesitate to contact us if we can help with any of your automotive needs in the future.
T
Joe was super awesome helpful & understanding with my situation being a first time buyer! Ryan was super great he went into detail with me what Iām getting myself into & overall explaining every step of the process! Rhino was super supportive & made me and my fiancĆ© feel comfortable in every way and I enjoyed their company. I felt so comfortable & great at this dealership, they made us feel like family. I definitely recommend this dealership 5star service!
Teuila, That was so kind of you to leave such a nice, thoughtful detailed review. It is one of the top reviews we have ever received. Thank you for taking the tome to leave it. Please let us know how we can further help you.
A
Exactly as expected. I walked in asking for their cheapest car because I have bad credit and wanted to pay it out right. I was shown a 2012 ford fusion. All was normal, test drove it kicked a tire bought the car. They delivered on work they promised to do after the fact. Though scheduling this work was a little iffy. Once I bought the car they didn't wait on me haha and foot but that is understandable. If a sales person sells 10 cars a year, works their for 5 years, I don't think it's reasonable to expect them to be on call 24/7 for 50 people for the rest of their lives. Over all smooth. Rhino was a cool dude had some interesting stories to help with waiting for their mechanic team to check out stuff. I thing I would have preferred to be different was the inspection they do on all cars. I vaguely asked what oils were changed to see if I needed to check any of them, and I was told all fluids were brand new or in good condition. My breaks went out while I was going down hill (due to an electrical issue that I created playing with my inverter no fault of theirs) so I checked the break fluid and it was in bad condition. I wish the complete 30 point inspection was outlined if even just a pamphlet detailing the checks run so buyers know exactly what needs to be checked next. This is minor and easily overlooked by the pleasant attitude and the charm of the place and may be dueto my inexperience with vehicle ownership. 2 thumbs up. Thank you Rhino and friends. -Andrew Ford fusion 2012
Andrew, Thank you so much for your kind review (5 stars-Thank you, thank you!) I'll try my best to be a better service reprehensive for you in the future too. Let us know when you need us. John
N
*since I cannot reply to you John I am editing my comment. Fact is, you can disagree with Firestone's diagnosis that is fine, but we paid your business twice, two different times to diagnosis it after Firestone did. You didn't even offer to make a wrong right that your mechanics messed up when "diagnosing" the first time. Infact, I was charged for the ignition switch being changed which was nearly $400. That was not the fix, yet that was the first diagnosis your mechanics made. We brought it back and was charged again for diagnostics full price, no discount to correct the shady mechanical work that was done. Then we're told by your business it will be another 600 to "fix it", because it was NEVER fixed after I paid for it the first time, still had the same starting issues. Nothing was fixed when we took it to another mechanics. You know what I was charged at a different repair shop with honest mechanics? $25 and the problem was FIXED that day. Your business is shady, your mechanics shady, Mark VERY shady. You can talk all the professional reply you want but fact still stands you way over charged me, never fixed the starting issues, and then tried to squeeze more money out of me instead of working out some deal. You run a dishonest business when it comes to your repair shop. I hope you sleep well knowing you took advantage of a single mom who had major surgery on my foot, and couldn't get around to my doctor appointments through out your "repairs". Karma comes back. I even more now highly do not recommend others doing business with your company after your reply trying to save face. Twenty five dollar fast fix elsewhere... and your business is dishonest and terrible mechanics. My car is running cherry now that a different repair shop fixed it for TWENTY FIVE DOLLARS. Unless you're going to give me a refund I have no reason to contact you. Such a shame I ever trusted your business to begin with. Don't get your car worked on at their repair shop. They are dishonest and did not fix the problem with my vehicle having starting issues AT ALL. They convinced me the ignition switch needed replaced after I was informed by Firestone I needed a replacement key for my damaged car key. So they squeeze an extra $400 out of me, didn't replace the damaged key after Mark said he was ordering the blank to make it. We took it back hoping they would correct their wrongs. Instead they told us it would cost $300 for a replacement key (lol), then charged us $150 for diagnostics for them to return saying the problem was my starter and that would cost an additional $600. These people are shady. We decided to take it to a different repair shop. If it was the starter, firestone would have fixed it. The mechanics here are a shady, Mark is shady, and the car salesman are rude. I'd avoid business at all costs with this dealership but definitely do not get your car repaired there. We asked to speak with Mark, which they replied that he doesn't work there anymore, how convenient! Or is just another lie out of this dishonest company.
Natasha, We are sincerely sorry that you feel that your experience was not a good one at Pre-Owned Motor Cars. We really want to help you further, but disagree with the diagnoses provided by Firestone about the key being the problem. They are great and our business has a good relationship with their business, but we are automotive key specialists here and tested your lock and key system when you came in and found no problems still existing with it. We did find that you do have a "bad spot" on your starter armature that is causing your car not to start at times and recommend the starters replacement. I'm also sorry that you were unable to speak with Mark, he really has left his position and is moving away. I am the owner, my name is John, I helped your mother when she brought your car in. I am a licensed Master Technician and worked on your car personally on Monday, diagnosed it, and suggested the repairs. If money is an issue, I could give you my cost on the starter and discount the labor to try and help you complete the repair. You purchased your car from us, we appreciate that and your coming back here for service. We want to continue to earn your trust and business and rely on past customers like you to sustain relationships with. Please call me at 808-334-1111 so I can help you. John Caudell
K
Customer service was nothing short of amazing! We had the pleasure of working with Thomas & Joe! Fast and painless sale, we are really happy with our purchase! Will definitely be back again!
Kawehi, Thank you so much for your purchase 6 weeks ago. We hope that you are problem free and enjoying your purchase.
l
This was the easiest car purchase that I've ever had. starting with Joe welcoming you and asking what brings you in, no hard push , makes you feel comfortable. Had been there a few months earlier just looking and he remembered me. The buying process was so smooth with Roger no paperwork to complete! (that's unheard of) before you know it you're buying a car. Ryan was super efficient and quick. All those guys are awesome!
Laverne, Thank you so much for your kind review, we really appreciate your coming to see us. Let us know if you need anything. We are here for you!
T
My experience was first class. Everyone was so helpful and friendly and did a lot of work to get me the best deal. It can be really overwhelming buying a new car and these guys made it very simple and were so good at communicating with me every thing I needed to know. Ryan Shinjo and Joseph Cox made the entire process easy and a lot of fun actually! I highly recommend these guys in Kailua-Kona. First class service with a smile and great cars!
Thomas, Can't thank you enough for your kind review. We appreciate you kind words about SHINJO and Joe and hope that we can continue to serve you in the future. We are happy to help you take care of your purchased vehicle and any others that you would entrust us to work on. Again thank you for choosing us!
N
Excellent service. They have a great team that work very hard to get you exactly what you need.
Thank you Nicole for your 5 stars! Let me know personally if and when you need anything. My name is John and Iām one of the owners.
S
I was referred to Joe and he was able to work with me on such short notice. I had such a horrible time trying to buy a new truck elsewhere prior to seeing him and he changed my mind about the entire car-buying experience! Ryan was able to help me get financed in minutes and the paperwork process didn't seem long at all. 10/10 recommend going through Pre-owned Motor Cars!
Aloha Shelbi, Thank you for your kind words about your experience with Joe and Ryan. It should always be easy to purchase a vehicle, shouldn't it? Please call us at 808-334-1111 for your first service appointment or make your own priority appointment on the time and day you choose by clicking here: https://bit.ly/38bxDaE
L
The service was excellent! The staff was extremely helpful, making sure that the vehicle of our choice matched our needs. They were also very informative regarding our warranty. Hands down, I highly recommend Pre Owned Motor Cars to anyone looking for a trustworthy transaction. I love my car! Thank you!
Lark, Could we appreciate the 5 stars, we want to keep giving you that kind of service to you and your friends and family!
K
I love going to pre-owened motor cars you don't feel pressured to get in to something your not looking for. Joe and Daniel are great go down and see them. My husband and I went down there late Tuesday and had the car we wanted by Friday. They work there magic and have great lattes. GO SEE THEM NOW.!!! great energy from everyone there.
Aloha Karla, Really glad that you enjoyed your experience here. We'd love to have all of your service business as well. We will keep all of your service records in our system so when you go to sell it way down the road you won't have to worry about locating and compiling the records. We can print them or you can view them anytime on Carfax!
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FAQs
1. How Can I Contact Pre-Owned Motor Cars Ltd?
You can call them at this phone number +1 808-334-1111. Or you can go to their website and fill in the request form online.3. What Services Can I Find In Pre-Owned Motor Cars Ltd?
Pre-Owned Motor Cars Ltd offers you a long list of services which include: '- Air & cabin filter replacement
- Air conditioning
- Battery
- Brakes
- Brake service & repair
5. Is Pre-Owned Motor Cars Ltd an Agency or a Lender?
Pre-Owned Motor Cars Ltd is a Used car dealer. To make things easier, iPaydayLoans can link you with a large network of trusted lenders over the internet. You can secure a personal loan online here with no credit check.
2. Where Is Pre-Owned Motor Cars Ltd? How Can I Find It?
Pre-Owned Motor Cars Ltd is located at 75-5721 Kuakini Hwy, Kailua-Kona, HI 96740, United States. You may simply check the map and locate the fastest way to access it.4. How to Apply for a Loan at Pre-Owned Motor Cars Ltd?
You can go to their website and fill in the request form online. If you are looking for small payday loans over the internet, you can turn to iPaydayLoans for more details.6. What Should I Do if I Can Not Repay My Loan?
You can talk to your lender if you have difficulty making the payments. Different lenders have different solutions to late payment. It is of great importance to check carefully before signing the loan agreement.7. Does Pre-Owned Motor Cars Ltd Offer Loans for Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just visit our website to get an online installment loan even with bad credit.