Port Lavaca Ford TX, Port Lavaca

Hieu was the most relaxed and experience-enhancing, non-pushy car salesman I have ever dealt with, and this was the third vehicle I've purchased from a dealer in my time. He went above and beyond to make sure the vehicle has everything I needed and to ensure the sale went smoothly, including getting me a fabulous deal with trade-in. Luke was who I dealt with for my financing options, and he provided the same top-notch service as Hieu. Thank you both SO much for ensuring my experience was positive and I left feeling like a winner!

Port Lavaca Ford Service Dept. is the BEST! Again they have taken the best care of my vehicle, in a timely manner and with great communications. (Thanks John!) I drive from Victoria to get better service I always feel it is worth it. They have diagnosed my auto issues and repaired them several times and I have no hesitation to come back if I have another problem.

Purchased a New 2020 Ford Escape From Manny, He made the transaction super simple and easy! He was very Helpful and listened to the needs and price range that I needed to stay around. Stephen Kalinec helped finance the deal and it went perfectly with no problems at all! I will definitely be back to get my next vehicle from Port Lavaca Ford when that time comes!

I hope everyone remembers the dealership’s that treated them right during this pandemic. I can assure I made a more than fair offer on a used car and they let a deal go and lost a customer. I have bought several vehicles from from the Port Lavaca Auto group but never again.

All I know is don’t go here unless you want to be lied to about what you’re buying. Kavon and Stephen will lie to you. I’m sure everyone else will too. I would give zero stars and my car back, but oh wait. I can’t do that because they lied about what happened. And honestly, all these five star reviews have got to be from employees family members. There’s a reason why all the 5 star reviews are all about new cars. Because who can afford it? Oh right, the employees

Very friendly and experienced staff. Manny had everything ready and deal done in no time. I’d Highly recommend using Port Lavaca Ford.

This place is very awesome they help you out with everything and they try to get you the best deals and I can't thank Kevin Henderson enough he is so helpful and I will continue to get cars from there and ask him to help me out

Absolutely terrible, the service department is a joke and the lack of automotive knowledge is questionable. Take your vehicle to a trustworthy repair facility and don't waist your time with these clowns.

The best car buying experience that I ever had! I bought my dream car from Port Lavaca Ford. Big Mike was helpful, friendly and knowledgeable. I also had a very pleasant time speaking with the sales manager David Le. David addressed every one of my questions and concerns. I would recommend this dealership to anyone. It was worth the 2 hour drive we made from Houston.

If anyone need is in need of new or used vehicle. Port Lavaca Ford is the way to go. Eric our salesman is by far one if the best people I've dealt with. He went above and beyond to make everything right. Ask for Eric and he will definitely take care if you. Stephen did a wonderful job explaining the financial end of everything. Thank you to everyone for a great experience!! Yall have earned a lifetime customer!!

This post might be a little lengthy. But we’ll deserved. Me and my husband were on the way to corpus and we broke down on the side of the road right outside of Port La Vaca. Between towing and getting in touch with the auto service the managers and staff made everything easy and helpful. 10/10 recommend. The auto repair shop staff John and Isaac were so nice!

I was very happy with the great customer service from Manny Villarreal. He helped me find what I was looking for, and answered questions I had! If you looking for great customer service finding your vehicle go visit Manny at Port Lavaca Ford!

**Do not trust this dealership**. Carefully review your paperwork before electronically signing. I had horrible overall experience here. We verbally agreed to what add-ons would be charged, and months later after reviewing paperwork, they added additional charges. Even though I caught other charges the finance guy tried to add in without me knowing at signing, I missed the gps add on. Finance tries to go through your paperwork on an iPad so fast, you’ll for sure miss charges you didn’t agree to. Make them do it the old school way and print it out. I’m now in the market for a Raptor, and no way I’m considering this dealership. I actually tell anyone I know in the market for a Ford to make sure they don’t buy here. Not sure what happened to doing right by customers so you get repeat business, but they lack the integrity and obviously don’t value customer loyalty. Whoever at the dealership that reads this review, and actually cares about why I’m leaving this review, call me and I will give you details to validate this review. I still haven’t gotten the gps subscription I unknowingly paid for after 5+ calls to the dealership. I’ve heard several times someone will call me back, but no one has. Buyer Beware.

Called service department was told I would get a call back. Next day after not hearing from them I showed up I was given an excuse that they were short handed and then lunch breaks and Etc. Asked my question and was dismissed. I called another dealer and made appointment to ha e fixed what I.was.told.did not.exist in model cat.

Bait and Switch- They advertise at one price and then add on $3000 in dealer add-on's that are non-negotiable. Apex GPS is a scam and just a profit tool for them. Same with C-bond finish treatment. Dont want it or need it. Used vehicle inspection fee is also a new tool used by unscrupulous dealers to tack on more profit.