PNC Bank E Monroe St, Norwalk

They constantly misrepresent what's in your account. I prefer keeping most of my money in cash and making deposits as needed, so I keep a close eye on my balance and upcoming charges. I started the other day with 55 in checking, deposited an extra 20 making 75 right? Used the card for 45 and another for 8 making $53, leaving 22 in my favor. I woke up to see I was overdrawn to the amount of -$55 after the overdraft fee. There were NO extra or unexpected charges that had come through to make this happen, only the resulting math had changed. Go to sleep with a balance in your favor, wake up in the negative all without a new charge to make it that way. This is the sort of thing that led to a class action lawsuit against National City (which pnc bought), so save your paperwork, people. Also, I had deposited $40 after work one night, woke up confused to be overdrawn and saw I didn't get credit for that deposit. Got a provisional credit for that amount only to have them reverse it saying "no, we gave you credit for that deposit, you were never even overdrawn". Well that's not what the online banking showed before or afterward. Absolute sloppy bookkeeping and likely scammers. Planned to close my account today but the other banks around here are sounding pretty terrible too.

I've been a customer of PNC Bank for over 30 years, and get no "customer" respect.. I call this branch for help, and get "confusion". The branch calls my phone and does not have the consideration to leave a short message. As far as I'm concerned, the branches are useless. They can close all of them, I wouldn't miss them

Never been here or done any banking with these people but after the last few days of the Linwood/Monroe branch having called me several times. Never leavng a message, and my voice mail is set up. Finally answered the phone today after looking up the number through Google to confirm it was somewhere legitimate calling. The person that answered, Mark, could not stop laughing, while asking for what i can only imagine is a made up name. When told not to call again he laughed more, starting to feel borderline harassed currently because of this. So completely unprofessional, will never do any banking with this bank in the future because of this.

Be careful when pulling out of the ATM drive thru. The wheel stop is a bit high, so you might hit your passenger side if you don't pull out far enough if you're turning right.

Great spot but the atm can be slow at times

I just got treated like a crook because they don't cash checks over $2,000 for non-customers. Either that or she just doesn't like bald guys, IDK.

I only use PNC Bank for checking, the branch in Willard Ohio is very helpful answering questions and meeting my needs for everything else. Had to file bankruptcy 20 years ago. I still paid off all the money I owed to PNC Bank. They doesn't believe in forgiveness. They won't give me a loan or a credit card 20 years later with great credit. So I went to the Firelands Federal credit Union down the road.

This is probably one of the best banks around. The staff are always super polite and ready to serve everyone's needs. They are always smiling and make my visits great. I have never felt uncomfortable or had a bad experience here.

I like how they treat me! Sometimes at the drive through they don't listen good enough!!