PNC Bank Bank St, Louisville

I use the card free access with my phone the only real issue is when the machine is empty once you use your code you have to wait at least 30 mins to request another one. Add a option or something to reuse code or reissue code on error or simply say EMPTY or some notification it's empty before using your code.

I've come to this bank for three years since opening my accounty but never got to know anyone "personally" when my wallet was stolen, I went here because a previous time I was able to get a new card with my student ID and social security card. Now they're saying they can't do that unless someone there knows me personally and it really irks me that this is the only branch that does this.

Two ATMs: one walk up and one drive up. Two tellers available along with a third teller in the drive-through. Bank manager greets customers at the door. Security guard opens the door for customers. Friendly service.

I've been with this bank for about 20 yrs now. Only had 1 issue few yrs back, they had it straight in less than a day

Worst bank, worst branch. They had1 teller, and 1 lady in the lobby that pulled me out of line to basically do nothing, then let 2 people go in front of me, unbelievable. I went here once before and always rude. The teller at the window that did give me cash was rude and didn't say thank you or anything personable. DO NOT GO HERE!!!

If I could give this place a negative 10 I definitely would!!! I use there atm everyday. Yet today it eats my card and they tell me they dont care and that they wont do anything about it.. I would NOT recommend this place to my worst enemy. WORST BANK EVER!!!!!

The customer service was great. Friendly tellers. Very helpful. I felt secure and that my needs were met and my concerns were heard.