PNC Bank S Bethlehem Pike, Ambler

Very polite and I called ahead for large amount of money and thanks to Dipthy and CJ. well prepared for customers. Very nice branch.

Horrible service! If I could give negative stars I would! There are a couple great tellers that deliver great customer care but management is rude, arrogant, and lack the ability to explain anything in detail. I left PNC years ago for their ridiculous policies and the fees they charge you for everything. After my experience today I was reminded why you have to be crazy to bank with PNC.

I used to be a huge fan of PNC and recommended it to many friends and family. Unfortunately, the quality of service has plummeted over the years. I have been thinking about closing my account for some time now and after today's condescending interactions I will no longer be a PNC customer.

Ok. This place saved my life. I was in a jam, my contractor was here doing work to my home and we needed 192,000 pennies. I called this location and was assisted by a rep named Kim. She was the sweetest and even assisted me to my vehicle with my pennies AND she was on her lunch break! Super awesome customer service. Proud to be a customer. Thanks again!

I enjoy PNC and the company as a whole but my experience at this branch was very undesirable. I stopped by the branch because I only needed one check. Their greeted escorted me to an individual named Andrew who was to take care of it. He asked if I wanted to order checks and I thanked him but declined.Asking to order a book of check was expected. What was not expected was what happened afterward. He left his cubicle to grab the check and when he came back he closed the door to his cubicle and began to ask about my account in detail and make comments on them. This was unexpected. He then began his “up sell” process trying to sell me a savings account (no thanks I already have one with PNC..guess he didn’t know that) then he tried product after produc from credit cards to mortgages and I’m like “how does asking for one check equivocate the necessity of those products?” He never bothered to ask about what I wanted. He then began his littany of the typical upsell process . If he was trying to sell he did a poor job. Throwing products at a consumer to see what sticks is not how you sell. Finding out what the customer needs are through a consultative approach, and matching those needs with a PNC product is how you sell. After 5 minutes I realized he wasn’t going to stop so I told him that’s it for me thanked him for his time and left.PNC corporate if you want to sell the right way Stop having your reps throw products down a consumer’s throat before you turn into Wells Fargo.

Dipty is the best bank employee I've ever dealt with. She just put me at ease and made my transaction so much easier. The parking lot here is decent, unlike some banks. But really, the service is what makes me love this location. She was just so kind and pleasant. Wish there were only Diptys at every PNC.

Never seen a place with people standing around and not wait on customer, instead you gotta make an appointment. Complete Bs.

The manager there, Sandra, is the worst. Completely irrational and incapable of managing a Bank. If you like getting the run around and never actually accomplishing anything, come to PNC Bank in Ambler.

Without a doubt the best Bank anywhere 😉 The staff makes everyone feel like they are the most important customer the bank has. Everyone has a dream. PNC in Ambler does everything possible to help you achieve your dream.

The staff at PNC really care about making sure I am a satisfied customer! They feel more like friends than bank tellers who are there just to make transactions happen.