PNC Bank W Main St, Monongahela

I've had a few fraudulent charges on my account and PNC Bank was great about getting those charges cleared. I was given a new card (5min tops). I do appreciate their help and they're always very friendly. That's important, especially when you have charges on your account that aren't yours. Grade A Bank..

I had an issue with fraudulent charges on my bank card and Meghan was amazing. She is very personable and and went out of her way to get the issue corrected. They printed a new card for me in 5 minutes. The bank is in a good location in town, space is always available in the parking lot, the ATM machine is rarely busy.

While it has a parking lot that's the only good thing. It has only 1 outside ATM that is slow. If there's a few people here it takes forever. But it does offer drive up service and an inside branch.

Saw Nicole to help my 17 yr old set up a bank acct. She was so nice and treated my daughter so well. Explained everything in lay terms but didnt talk down to her. She went over everything and made sure we both understood without making us feel dumb.

Rude to my wife who was trying to OPEN an additional account for our son ( we already have multiple accounts open.) Told we had to make an appointment to open another account and would have to wait until mid November to do so. She was so upset by the interaction and the employee’s attitude that we immediate closed our daughter’s account and will be taking all of our business to another institution.

Fast service great financial advise for future investing.