PNC Bank Central Blvd, Brownsville

Lady working and helping does not understand the question you ask unless it’s about paying money. Gave so much attitude and was interrupting me when I was trying to get my point across talking over me before I finished. They are unorganized by not having a sign sheet to know who is next to attend. Don’t bank with them, worst than BBVA.

I'm a teller my self and to be honest the drive thu takes forever I've been waiting there for over 30 min and there was a big line the whole 30 min only one customer was done with the transaction I understand when it a busy day but to be honest it ridiculous that they take so long and I know they have enough tellers to speed up the process and believe me my manager made sure we give good customer service and also fast service as well in drive thru so they need to have a change

ATM never works. There's always additional fees on your accounts. Am ready to move to another bank!

Terrible service since switching to PNC bank They take more than 20 min to answer you in customer service and at the bank branch they cannot activate a card or change your PIN CODE I will definitely change banks 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

If a bank is serious about its clients, it should be serious about its customer services. What kind of customer services would you get from this bank? If your issues are either "too difficult" or "not important", you will get a cold shoulder if not insults in your face. As for this bank, convenience to a service representative is more important than satisfaction to a customer. If you'd plan on opening accounts here, expect to wait on line in a phone call to customer reps only to get hung up in the middle of a conversation. Your calls will be cut off in a bad surprise if your issues are considered to be too difficult by a service agent: she will ask if you can be put on hold and then will cut the call afterward. If you try to get help from a service rep in the bank and your issues are "too difficult", you will literally be shown the exit. Be prepared to get challenged by your rising blood pressure. This bank has by far the worst customer services if they can be called services: this is an insult to the nation.

Put a hold on my paycheck and screwed up my autopays and charged a fee every time. Won't release funds even though the check cleared

Highly unprofessional customer service for long term customers. Will be changing banks immediately.

They are a ball of useless they do not care about one