PNC Bank Abbe Rd, Sheffield

This is the first PNC bank I've ever gone to that doesn't have a teller line.

I have been banking with PNC since they use to be National City, and have using the Abbe Rd. branch for a longtime as well. It is a excellent branch with well trained staff that is always helpful and professional.

Excellent service and a knowledgeable staff. I trust them for my personal and business banking dealings.

I used a Virtual Wallet account for less than half a year. It was convenient because I was working at the dominoes next door. A good while after working there I moved out of state, a few months after moving I called in and closed out my virtual wallet. The representative over the phones said that after a 3 day wait period the account would close up. That was all in late 2016. A few months ago my parent in laws, who live the the same state as me, started getting warning notices about my PNC bank accounts funds. I have no Idea how they found that address and I have been getting spam emails ever since. I have tried to log back online and close out the account. I cannot remember any of my security questions or log in information. So I had to go through the voice machine in order to talk to a person. She could not find my account numbers from my social security. She said the only way for me to close out my account was to send in a letter with my account #, name, Account address, and phone number notifying them that I want the account closed. Problem is I can't get my account number and am caught in a loop. Any help from the company would be appreciated, but overall I am not thrilled with the experience.

I transferred money into my account, and they started charging me $7.00 per month service charge.

Very helpful staff and 24 hour inside atm as well as a drive up atm.