Platinum Home Mortgage - Coeur d'Alene Ironwood Pl, Coeur d'Alene

My husband and I have used Platinum Home Mortgage twice now and both times have been outstanding. Jennifer is the most gracious and helpful human being - we just adore her and all experiences with Platinum have been amazing. We could not have made it through this process without them. We tell literally everyone we know how amazing they are. Highly, highly recommend.

Big shout out to Matt Richter! He was very reliable though the whole process. He was very prompt with responding to any questions and making our home buying process stress free. I HIGHLY recommend Platinum Home Mortgage. They will be my first choice for my business if needed in the future. Thanks for providing such a great service PHM!!

I had heard from multiple people before even working with Matt at Platinum that he is reliable, trustworthy, and his integrity holds up. I’m so glad I chose to work with him, because what everyone said was absolutely true. From start to finish, Matt had great follow through, and made himself available to answer any and all of my questions. As a first time homebuyer, this was a very positive experience and one that I’m very grateful for. Hats off to Matt and the team at Platinum Mortgage. I highly recommend!

Steve was wonderful to work with throughout my entire mortgage process. I felt informed and taken care of with every step. Thank you so much!! I love my new home and will recommend Platinum Home Mortgage to my friends.

Steve was extremely helpful every step of the way with buying my home and later on refinancing my home. Steve was always there to answer any questions I had and always had a positive attitude. I will always go with Platinum Home Mortgage because of my wonderful experience with Steve.

Lucas made our first time buying experience pretty painless. He made sure going into it he had all documents needed to get things closed fast. He was able to answer all our questions and put us at ease on things we didn’t understand with all his vast knowledge. We were able to find our dram home and close all with in a month. Thank you so much for all your help.

We've worked with Krista on two separate mortgages in the past year and the process was smooth and the communication and responsiveness was great! I definitely recommend this team!

On behalf of my Team, we want to give a shout out to Lecia Cynova, Sonya Monaghan, Vanessa Nate & Karen Black !!! Their kindness, professionalism, and attention to details makes them EXCEPTIONAL members of Platinum Home Mortgage. Thank you for all that you do !!!

Steven Carlsen is the most helpful and friendly agent I have interacted with. He made our loan application process and our refinance process easy and never made me feel stupid for asking too many questions. We had the best experience and plan on using Platinum Home Mortgage for all of our home loan needs in the future.

Lucas was professional, attentive and friendly. Lucas made sure my home loan went smoothly. I had no worries with Lucas and would highly recommend him.

I worked with Lucas Schnell. I had a great experience with Lucas. He was very personal and I felt I received great information from him. Going through the process I learned about the little things. He was in constant contact. When a few things came up that were unexpected he was very informative and guided me through the whole process. Thank you Lucas

We are so thankful to have had the opportunity to have found Matt Richter to pick-up and complete our re-finance. Especially at a time we could not find anyone else, when referred by a friend, he was our last hope when about to give up. We were relieved to find someone with his experience and willingness to become creative and think outside the box. I really appreciate the extra effort in clearing the title, as well as how to problem solve in asking for employment, tax verification, and insurance. His patience, perseverance and ease in the process was a great reassurance for us throughout it all by making it possible. So impressed by his ability to get the job done, we've naturally referred him to members of our family who are also in property investment, and we'll most definitely come back with our next venture in mortgage and finance. Sincerely, Courtney & Terry Tritten

Lucas Schell was highly recommended to us by Charlie Taranto of the Taranto Group realtors and we are so glad we went with him! So down-to-earth and personable. Lucas makes himself available and always returns calls promptly when he is not. He never made feel like I was asking too many dumb questions. I really learned a lot about the refinancing process through him. Every thing was quick and easy with minimal legwork i.e. digging for documents to scan and send, etc. He really helped out any way he could to make it a smooth and painless transaction. HIGHLY RECOMMEND going with Lucas at Platinum Mortgage!!

Lucas was incredible! We had a cluster situation with a bad bank when we refinanced and he was able to sort through it and get everything resolved and our refinance completed. We can't tell him how appreciative we are for how much work her personally did. It absolutely felt like he was on our team and not just a bank talking to a client. He and his team were helpful, patient, and very personable! Thanks Lucas!

Everyone at Platinum Home Mortgage was very helpful with my recent home purchase. Whenever I had a question they were quick to respond. All of the paperwork was processed quickly and efficiently. Loved being able to review the documents and sign from the comfort of my own home.

Matt Richter was exceptionally helpful to us during a hectic real estate time. We had multiple transactions in one year, and he was great each time. Matt was well prepared, had good suggestions, and was very responsive to any questions we had. Also, we had transactions in three different states, and each of them were completely seamless. I highly recommend Matt for any mortgage transactions.

Matt at Platinum Home Mortgage in Coeur D'Alene is a true professional. He knows his stuff and was more efficient than I could have imagined. He truly made our home buying experience easy. We felt comfortable and confident knowing that he was taking care of things. It is also great that he works in both Idaho and Washington. Go with Matt. You will not regret it!

Lucas was our mortgage consultant, and he was amazing in every way from the beginning of the home building process to the closing date. He communicated thoroughly with us every week on what was going on, and updated us regularly. He’s very knowledgeable and was so patient in explaining everything to us. Lucas went above and beyond for my family, and for that we are eternally grateful. We have been and forever will be recommending Lucas to anyone wanting to buy a home.

We had the pleasure of working with Matt Richter who helped us with our homeloan needs with purchasing our first home. I had many MANY questions throughout the process and despite how basic they may have been, Matt addressed me professionally and kindly. I am very grateful to him and Platinum Home Mortgage Thank you!

Great experience working with Platinum Home Mortgage. Enjoyed this past year working directly with Steve Carlsen. He was there through the whole process of purchasing our house and has been keeping me informed throughout the year with interest rates. Steve knew where we needed to be for the rates and informed me right away that it dropped enough to warrant refinancing. We just finished refinancing a couple days ago. The process went smoothly just like the purchasing of our home. Once again great thanks to Steve and the whole team. A real pleasure working with you. Greg

We have worked with Matt before, so we knew what to expect. This particular interaction was for a home refinance loan. Matt was timely and efficient, he communicated very well throughout the process, and he got us the best possible terms. I would not hesitate to talk to Matt if you are in the market for any type of home loan. Thanks again Matt!

I bought a home through Matt Richter at Platinum Home Mortgage and then I refinanced it several years later. Matt was always very professional, knowledgeable and friendly to work with. When I bought my home I was on a time crunch and he was exceptional at making it happen. He always contacted me promptly whenever there was an update or I needed to provide documentation. I have several friends who have used Platinum Mortgage and have been pleased with their services as well. I highly recommend working with Matt as you will have a great experience.

Andrea Broenneke and the platinum home mortgage team are absolutely amazing. They were quick to answer any questions we had, sent pre-approval letters extremely fast and made the loan application process one of the easiest parts of buying our home. I highly recommend them if you are buying a new home, especially if it's your first time.

I love Platinum Home Mortgage! They helped me buy my first home all by myself, and now, 5 years later, I just refinanced with them again! Steve is my favorite loan guy, I have referred everyone I know to him. 100% best company to have in your back pocket.

My husband and I have used Platinum Mortgage twice now. First for our original mortgage/ home build, and now for a refinance. Both times went exceptionally smooth in comparison to past experiences we’ve had with other mortgage companies. Matt Richter and his team are very professional and reliable! There were no surprises along the way. Everything that was discussed initially was delivered at closing. We will definitely be using Matt at Platinum for any future needs, and would send anyone we know there!!! -Kelly

Matt Richter was fantastic to work with. He was always willing to answer questions and respond promptly. Matt made the lending process go smoothly and without issues. 11 out of 10 would use Matt and Platinum again for the lending process. Thanks Matt!

We have been working with Lucas for a couple of years and I couldn't have anything better to say. He was thorough with his answers, patient, and almost always available (even outside of business hours). This was our first home purchase and I wouldn't ever go through anyone else! If you're looking for someone who is knowledgeable and has experience then I highly recommend using Lucas.

When I started this journey I was no nervous about the process, and the market. With research I was lucky and blessed to have found Lucas. If I could give this man 10 stars I would. He worked hard for us, was available anytime we needed him, and always new how to calm me down with things seem to get stressful. He was not only a lender in this process but he was also a friend if you are looking for someone that will work hard for you, Care about your needs, and always be truthful and up front then call Lucas!!! Thank you Lucas we absolutely love our home! I will be recommending everyone to you that is looking for a future home!

I don't think we can say enough great things about Lucas Schell! He was absolutely amazing and accommodating getting us through the closing process on our kids home. It was a tricky loan but Lucas made it happen. We will be eternally grateful for all the help he provided. He went above and beyond a normal mortgage consultant and for that I will always recommend him to anyone buying a home. Thanks again Lucas!!

We had an amazing experience with Matt Richter​ who helped us through this whole process, he made it so easy and smooth and he was always available to talk and text anytime for even the smallest of questions. We were expecting this whole process to be a lot more stressful but Platinum Home made applying for a home loan easy and understandable, they were on top of everything and made sure we were ready come our close date! We will be using them in any future home buying purchases we have.

Very happy with the exceptional service we received from Matt on our recent home purchase. Matt provided us with several funding options for us to choose from, and we were able to choose which worked best for our needs. He responded quickly to all of our questions throughout the entire process and also provided us with regular updates. He is extremely knowledgeable and very pleasant to work with. Highly recommend!

We truly had a great experience working with Platinum Mortgage. We lived out of state & was unsure of how this process was going to go, HOWEVER, Lucas made the whole mortgage process very smooth & enjoyable. Lucas was amazing to work with, very knowledgeable & professional. We were very impressed by the ease of this loan process thanks to Lucas & his team!

I have worked with Lucas previously when I purchased my home and again while refinancing my home. He is nothing short of amazing. He gets a list of everything I need to get together, sends me everything I need to do, and communicates/explains the process. He makes the process so easy and simple. I would not want anyone else to handle my lender needs.

Very pleased with the experience I had with Matt Richter. It was my first time buying a home and he made the process very easy and less stressful. Will definitely be using him again in the future. Thanks Matt!

Matt Ritcher and his team are fantastic! They made this experience extremely easy and fast. All of the paperwork was so streamlined and easy to process through. They were constantly on top of everything that needed to be done and very easy to communicate with. Thank you for a great experience.

My husband and I have used Matt Richter as our lender for several home purchases and refinances . He truly cares about each and every one of his clients. He goes above and beyond expectations every time! The process with Platinum Mortgage is always quick and easy with professional and friendly staff.

Matt Richter is the absolute best! He is quick to respond, professional and an expert in his field. Beyond that, you can tell he cares. This is the second loan he has done for me, and I would never go elsewhere. A friend of mine went to closing with me (she had recently purchased a house) and after seeing how Matt handled my loan with attention and care, she said she wanted to use him in the future and expressed not having that same attention to detail during her loan experience. If you could call buying a house easy, it’s probably because you used Matt! Oh and the point and a half he was able to float my rate down by saved me a bundle! Thanks Matt!!!

This was a complex transaction and Lucas Schell did an excellent job. We went through 3 different lenders to get the best rate available. I would highly recommend Lucas in the future.

We recently refinanced our house with Platinum Home Mortgage. Not only was the process smooth and problem free, but Steve Carlsen our loan officer was great to deal with. He watched interest rates and let us know the optimum time to refinance. Great communication and a five star experience!

We've worked with Jennifer Ward a few times and she has always been so pleasant to work with. We love how quick and efficient she is, she truly makes the process so simple from start to finish! I recommend Jen to all of my friends and family.

Andrea Broenneke helped us through the process of buying our first home. We really enjoyed working with her. She was so helpful, easy to communicate with, and organized. I would absolutely recommend her!

Matt Richter and his team @ Platinum Home mortgage in Northern Idaho are amazing. They are professional, knowledgeable and most of all friendly. They make a complicated process seamless. I would highly recommend Matt and his team for any of your purchase or refinancing needs.

Steve was great to work with and I'd recommend anyone financing a home to work with him!

We worked with Matt Richter at Platinum mortgage. It was a great experience he told us what we needed at the beginning he kept in touch with us kept us informed. He really kept the process going smoothly. We mostly dealt with Matt but I do understand it was a group and team effort thank you everyone. I would recommend him and platinum mortgage to any of my family, friends & whomever is reading this review.

I have used Platinum Home Mortgage for my original home loan and my refinance. They are so easy to work with and extremely friendly and helpful. They get to know you and treat you as if you have known them forever. They guide you through the whole process and keep you informed every step of the way.

Matt did an awesome job working with us on our mortgage to purchase our home. He was very helpful in making sure we had everything in order to meet our closing date, and in fact, we closed a few days early. We had not purchased a home for a long time,and to say that things have changed a little is by far an understatement. I would recommend to anyone who may be considering a home purchase that you contact Matt at Platinum.

Matt did a spectacular job for us. From start to finish, about four weeks. Very fast in today's mortgage world. He is a pleasure to work with: honest, efficient, hard working and very knowledgeable. This is the second time we've used his services - and we'll do it again should the need arrive. Many thanks Matt!Jim and Julia Petersen

Working with Matt made out first time home buying experience a dream. He was very quick with all the processing and great with communication. He provided all our options and great advice to point us in the right direction. We always knew what was going on and what to expect. We were ahead of schedule the entire time and we look forward to working with him again in the future!

Thank you so very much for all of your help in securing our loan for our new home. Matt is organized, thorough & professional. Matt was quick to answer any question at any time, even outside of normal business hours. We put our trust in you and you most definitely came through for us. Thank you for your patience as well as treating us as people rather than just home loan customers. He made the whole process very easy. We absolutely loved working with Matt Richter and will recommend him to our family and friends in the future.

Platinum Home Mortgage- 5 STAR Experience..!!! Matt Richter was our Loan Consultant. Great referral from our realtor. He was very knowledgeable, experienced and knew the entire process from beginning to end. We explained what our goals were, how much we wanted to borrow and the exact home we were buying. Matt put the program together brilliantly with everything we needed to complete the deal. It was as smooth as you could ask for. He coupled us with a great title company and even arranged for a remote signing. The entire process was on time and with out a hitch. If you are in the market for a home loan...then you've come to the right place....Thanks Matt for a "Job well done".. Bob and Laurel.

With owning a small business, there were some challenges around traditional loans. Matt was very helpful in walking us through the process. We closed on time and did not experience any loan issues. Highly recommend working with Matt.

Lucas and his Team embody all of the special characteristics you seek for a mortgage transaction; availability, technical competence, superb responsiveness & communications, as well as extraordinary interpersonal skill sets. Thoroughly impressed and give my highness recommendation. Thank you!!

Matt is great to work with, very easy process with great communication. Made our home buying experience very enjoyable and stress free. Will not go anywhere else in the future!

Matt and his team were excellent in helping us with a unique situation buying in this difficult market ! We had a great experience and he was so helpful with all our questions through the process .

Lucas Schell is a top notch professional. He always had time for me and my concerns. He made buying a home a breeze. Will recommend to others. I also will be using him and his team in the future.

I can't say enough good things about Krista & Platinum Home Mortgage. From start to finish, she was well organized, was very responsive & communicated well. Krista was super patient with me while I sorted out my finances. She helped make the whole buying experience smooth & really cut down on the stress. Buying a new home is super scary but she kept me informed and in the loop the entire time so there were no surprises. I really hope all my friends and family consider her & platinum home mortgage for their future real estate purchases. Thanks again Krista for getting me into my new place!

Jennifer Ward with Platinum Home Mortgage has always delivered for us! She has always had our best interest in mind, clearly demonstrates all options, and makes the entire process a breeze. We will continue to use her each time we are in need of a new loan.

PHM led us through our home buying process really carefully and helpfully. Lucas was always responsive on email, even when I wasn't! He knew the process inside and out, answered all of our questions and made everything work in the background. He was excellent. Hopefully this will be the last house we ever buy, but if not, we would use him again in a heartbeat.

Our way to refinance was not straightforward, but Andrea Broenneke plowed ahead with us anyway and helped work out the problems. I am very grateful for her help and pleased with the end result we achieved. Thank you so much!

Jennifer was very helpful and effective in working through our circumstances, which were more complex that normal. We own a business and have SBA loans that were involved in the process, she worked closely with those bankers and kept me informed. We made a great team and closed timely. Thank you Jennifer.

We had a great experience with Krista Kaufman. highly recommend her and Platinum Home Mortgage

Lisa is truly amazing! She helped us with our first home mortgage seven years ago. I thought I wanted to do a VA streamline and tried to make that process happen for several months but was unable to get the help I needed. I reached back out to Lisa to ask her opinion as she had taken such great care of us initially. I was thankful to learn that she would be able to help us refinance our loan for a much shorter timeframe and at a lower interest rate. She accomplished everything from start to finish within a couple weeks. She is extremely professional and knowledgeable. I would highly recommend Lisa for any of your family's mortgage needs. Thank you so much, Lisa! You are very much appreciated!

This is my second time using Platinum home mortgage and working directly with Jen Ward, for the purchase of my home then the refinance of it. She keeps you well informed of what is going on in the process and doesn’t keep you wondering. She is knowledgeable and takes her time to walk you through the process which can be overwhelming when purchasing your first home. Jen has your best interest at heart when assisting you through the process whatever your needs may be. I will definitely go to her in the future and recommend her for others needs as well!

Lucas was great. He has gone more than a 100% to help us with the loan. Lucas is very knowledgeable and a great resource of information as he walked us through the process of this loan. Lucas was great to work with and very honest and trustworthy which always made us feel set at ease with this process. I would highly recommend Lucas to anyone trying to buy a home. Thanks again.

As a first time home buyer, I knew I would have many questions throughout the process, but the team at Platinum Home Mortgage, specifically Lucas Schell, made the whole experience seem seamless and very organized. Lucas would kindly field all of my questions, was available morning or night, and provided added guidance and transparency when needed. I felt like it went above and beyond what a lender would provide and would highly recommend their services.

I have worked with Matt on several transactions - both new purchase and refinance. He has always been completely reliable and trustworthy. I will seek him out when I or any of my family and friends need Mortgage services. One of the things I like best - how communicative he is. He is direct in his requests, and ALWAYS sends a thank you when you complete it. So I know he received my info and my transaction is moving forward!!!

Our experience with Platinum Home Mortgage of CDA was first rate. The speed and accuracy was amazing. Lucas and the whole team rushed to answer any questions, and I had a lot of those. I was constantly sending them emails asking something different each time. They never failed to answer quickly and never seemed bothered or irritated at my constant asking. I so appreciated their constant kindness and willingness to help. Thanks Platinum Home Mortgage, you guys are the best!

Lucas with platinum home was by far the best mortgage consultant my wife and I have ever had. Knowledge and experience are everything in this business and we never had any doubts with Lucas. I really appreciate how transparent he was through the whole process. Always very quick to respond day or night and weekends. This is our third home and was by far the best experience we’ve had. Thank you Lucas!!!!

Very pleased with Matt and the team at Platinum Mortgage. Thank you for all you have done for our family since moving here to Idaho. Matt always provided quick and meaningful responses to all of my questions and really did a great job at making sure I was locked in to the best deal and rates. Thanks so much!

Jennifer Ward was so personable and professional from the get-go. She kept us in the loop the whole way in regards to all the paperwork she needed and anything else that happen to be going on on her side. She’s got a great personality and is always very optimistic in regards to everything that’s going on! Really appreciate her hard work and patience!

Matt Richter of Platinum Home Mortgage made the process of securing the lending for our new home effortless. He was on top of everything from start to finish. He was always available to answer any questions throughout the process. His knowledge and attention to detail gave us confidence that we were working with the right home loan professional. I will be recommending Matt to all of our friends and family.

Everyone at Platinum Home Mortgage has been wonderful to my husband and I, especially Matt. Throughout our entire home buying experience, we had top notch service. Matt replied to any of our questions or concerns almost immediately. Matt and his team at Platinum gave us their full effort to secure the best interest rate they could find. They also provided us with an easily comprehensible overview on each property we were interested in. The team at Platinum Home Mortgage helped make our home buying process practically seamless financially.

Matt Richter did an excellent job helping us decide on the right loan for us, kept us informed along the way, and was very professional and timely during the entire process. Highly recommend Matt Richter and Platinum Mortgage.

We worked with Lucas Schell on our mortgage a few years ago and we loved our experience! We have kept in touch since and he is so great about giving us advice on how to best meet our dream-home goals. If more stars were an option, he deserves 12/10! My husband and I highly recommend him.

Everyone at Platinum Home Mortgage were extremely professional and super helpful. They went above and beyond to answer my questions, which there were a lot due being a first time home buyer. They explained the entire process to me and would review all of the paperwork with me, line by line, to make sure I understood everything I was signing. They were great at responding and communicating with me throughout the entire process. I have already referred two family members to them and I would 100% recommend them to anyone. Thank you Platinum Home Mortgage for helping me buy my first home!

Outstanding service, knowledge and attention to detail. Matt's support and timely follow-up through the house hunting process helped to position us so we were ready to jump when the right home came up and we were ready to make an offer and purchase. Highly recommend.

Platinum Home Mortgage was great to work with. The process was very efficient. Lucas, our mortgage consultant was kind and professional. We will use them again, if need be.

I highly recommend Platinum Home Mortgage. My wife and I have used Platinum Mortgage for two home purchases and we just closed on our second purchase. Matt Richter and his staff are simply the best people to work with!! They are highly professional and just down right nice people. They make the home buying experience very simple and actually enjoyable. They always do what they say they are going to do and always on time. I wouldn't use any other lender!!

This was my first experience buying a home. I came in pretty clueless! Lucas went above and beyond in every possible aspect. Thoughtful, knowledgeable, patient, responsive, kind . . . everything I could have hoped for going into this and more! Would recommend Lucas to everyone and will continue to use him moving forward! Thank you so much!!!

Our experience with Platinum Home Mortgage was amazing. Krista Kaufman did an awesome job in securing our funding for our home purchase. She was with us every step of the way and was always available if you had questions.We would highly recommend using Krista Kaufman for your next home purchase.

Matt was fantastic to work with. He worked diligently to find the lowest rate and beat out multiple banks. I don't understand why anyone would use an alternate means to finance a new mortgage or refinance. He breaks down every option possible and responds quickly. Two thumbs up for North Idaho's best.

Throughout our mortgage process Matt Richter and his team were more than helpful. He personally walked us through every step of the way. His attention to detail is second to none. I would happily use him and Platinum Mortgage again in the future if the need arose and I would CERTAINLY recommend them to anyone going through this process. 12/2019: We went back to Matt Richter and Platinum Mortgage for a refinance and as before it was an amazing experience. Matt's expertise and timeliness made it an absolutely seamless process. I would HIGHLY recommend to anyone to work with him, you will NOT be disappointed.

Platinum Home Mortgage was helpful and informative thru every step of the home loan process. Matt Richter always answered my questions clearly and would even e-mail me in the evening when I had questions. 10/10 would recommend.

Matt Richter and his team at Platinum Home Mortgage recently financed my new construction home. The experience was seamless and on time. Communication was very thorough and timely throughout the 8 month process. Platinum Home Mortgage always is highly recommended by me to my real estate clients.

Matt Richter at Platinum Home Mortgage was exceptional during the whole process of obtaining a home mortgage. He started off by thoroughly explaining my options in a way that I could easily understand. He then found me the best deal and terms that I could have hoped for. Matt stayed in constant contact with me throughout the entire process, answering questions in a timely matter and dealing with all issues that arose. I'm extremely happy with the way my mortgage was handled and would highly recommend Matt at Platinum to anyone looking to buy a home.

We are very pleased with our home buying experience with Matt at Platinum Home Mortgage. He kept us informed through out every step of the process, while keeping us calm and sane. The entire process was smooth and he helped us close our loan in 3 1/2 weeks. I would highly recommend Matt and Platinum Home Mortgage to anyone buying or refinancing their home! We have found a lender for life!

Matt Richter at Platinum Mortgage was our loan officer for our recent home purchase. He did an amazing job, especially since I was using my VA loan for the third time. He got all the approvals done, and we got a quick pre-qualification, so we could house shop with confidence. The loan rate he obtained is the best we have ever had. He attended our closing which was nice and unexpected. We would certainly recommend Matt and PM for your loan needs.

Tremendous! We worked with Matt Richter about 10 years ago when we re-financed our primary residence and purchased a rental home. Super great guy, easy to work with, very professional staff, kept us informed as to next steps and timelines. Couldn't have been a better experience. We recently re-financed a second time and sought out Matt once again. His customer service is still top-notch! I cannot more highly recommend Matt Richter and his team at Platinum Home Mortgage.

My husband and I first worked with Lucas at Platinum Home Mortgage 3 yrs ago... we had a negative experience with another lending company and were on the verge of losing the purchase of our home. Lucas worked with us quickly and put everything together in a timely manner and we were able to close on our home on schedule! We worked again with him just recently, and received the same care and expertise. Highly recommend!

Matt was amazing to work with. When we first started our home buying experience we were with a different loan company who dropped the ball big time. We were put into contact with Matt and the difference was night and day. His communication was amazing he immediately got back to me through email. He was very patient with all of my question and when he explained his answers it was always thorough. He was very thorough with the information that he needed up front. There were no last minute requests that held up our closing. Matt turned our awful experience in buying a home into a good one. You couldn't ask for a better guy to work with when purchasing your home! Thanks again Matt for being such a rockstar lender!!! 9/19/19 We refinanced our house this year and Matt as always was amazing to work with. If there was a way to give 10 stars I would give Matt 11. He is very timely with his responses and the whole process was quick. We were able to get money back and a lower monthly payment! Matt you are the best!! Thank you again!

Very professional team! Lucas, Vanessa and Karen made the process super easy. Lucas was very responsive and helpful with questions we had. Vanessa was very clear in communicating all they needed from us. And Karen was super fast in getting our e-signing together. A ton of moving parts and somehow they made it seem so simple! Thank you!!!

I needed someone with extensive experience to create a way for me to get a loan. Being retired and self employed for the last several years prior to retirement, I couldn't qualify for a conventional bank loan. Lucas, an experienced broker with Platinum Home Mortgage, and his team put together a plan that made the purchase of a new home possible. I would recommend Platinum to anyone who has gone the conventional route and been denied a loan. The process from open to closing was seamless.