PlainsCapital Bank Ave J, Lubbock

I didn't realize the tellers were aloud to be stoned and drunk while at work but everytime I go in this place I'm a little bit more surprised. Not only do the tellers not care about there job enough to be sober the manager obviously dosent care about is obligation as bank leader todo something about it. Also very hard to cash a hand written check. I didn't know those were cashable anymore or only if the teller feels like it. This place could be ran better with corner store employees. That's a fact. And it's really unfortunate that places like this are aloud to handle people's money. I wouldn't be surprised to see a teller on the news for robbing there own bank but that's what kind of people your dealing with at that bank. Just sad.

These are some of the best people that I've ever dealt with in the banking industry and very fast and most helpful. I have been banking there for years and I always know what to expect from each of them. Right bank in the right location.

Can't say I've ever had an experience like Derrick Harvey at this location, or at any PlainsCapital Bank location. I use this branch almost exclusively, and the staff is wonderful. They are attentive, helpful, and very courteous. I would gladly recommend this branch to a friend.