Pinkey Hartline Jr. - Insurance Agent This Way, Lake Jackson

Pinkey always does a good job. Whether you need information or have a claim, or any other issue, he responds quickly and gets us taken care of.

I would not recommend Pinkey Hartline or Nationwide to anyone because of their exorbitantly priced policies, poor coverage practices, and Pinkey’s ineptitude. After carrying our auto, home, life, and RV insurance with Pinkey Hartline as our agent for over three years, we just switched our auto and RV policies to a different provider and I deeply regret not doing it sooner. With Pinkey, we are paying roughly $360 a month for two vehicles and a camper; I was astounded when I received a quote from from a different local, reputable provider for $206 a month. That’s approximately $150 less for the same, if not better, coverage! We have excellent driving records and only two small claims (windshield repair and bumper nick) in the last eight years. My experience has also been that Pinkey is not competent in his role as an insurance agent. In March we purchased a truck and Pinkey quoted us $294 per month for auto coverage. When we received our first bill, it was for $326 so I contacted him about the difference. He responded by re-writing our policy to get the price to $268 a month. We were about to move forward when his agency (not him) realized that his quote did NOT include full coverage on our new vehicle. A competent agent does not write a policy on a financed vehicle that does not include full coverage. I always thought that it was worth it to pay a little more to have an agent that looks after your best interest. Well, with Pinkey that has not been our experience. Nearly eight months ago, we filed a homeowner’s claim for a plumbing leak that has resulted in significant foundation damage. We are still in the process of resolving it, so without going into particulars, I’ll just say that Pinkey has given us poor advice and direction. Despite his office being only 0.3 miles from our house, neither he nor an adjuster has been to our property to see the extent of our damage. The last time I spoke with him on the phone about this claim he told me that I need to consider that we were sold a poorly constructed home (by local realtor Ryan Birdsong). I would not recommend Pinkey Hartline or Nationwide to anyone because of their exorbitantly priced policies and Pinkey’s ineptitude.

I carry several policies with Pinkey over at Nationwide and his team does a heck of job. Always available to take my calls and quick to assist with anything that comes up. Thanks y'all, I appreciate all the hard work.

Pinkey is your insurance expert. Pinkey and his staff are professional, helpful and friendly. I highly recommend them for all your insurance needs.

They are very helpful and sesch for the best rates all while keeping your best interest inind.

Hilary did an amazing job! She’s super nice and helpful. Answered all of my questions and drew up an awesome quote 🤗

Really helpful, prompt but not at all pushy. Very personable and overall great to work with. The best and most comfortable home insurance carrier you could ever imagine.

We’ve always had prompt and exceptional service with Pinkey. Glad to know we have them watching over our insurance needs.

Pinkey and his team are quick to respond and always make sure all of our questions are answered. Respectful and professional service that we 100% trust!

I would not recommend Pinkey Hartline or Nationwide to anyone because of their exorbitantly priced policies, poor coverage practices, and Pinkey’s ineptitude. After carrying our auto, home, life, and RV insurance with Pinkey Hartline as our agent for over three years, we just switched our auto and RV policies to a different provider and I deeply regret not doing it sooner. With Pinkey, we are paying roughly $360 a month for two vehicles and a camper; I was astounded when I received a quote from from a different local, reputable provider for $206 a month. That’s approximately $150 less for the same, if not better, coverage! We have excellent driving records and only two small claims (windshield repair and bumper nick) in the last eight years. My experience has also been that Pinkey is not competent in his role as an insurance agent. In March we purchased a truck and Pinkey quoted us $294 per month for auto coverage. When we received our first bill, it was for $326 so I contacted him about the difference. He responded by re-writing our policy to get the price to $268 a month. We were about to move forward when his agency (not him) realized that his quote did NOT include full coverage on our new vehicle. A competent agent does not write a policy on a financed vehicle that does not include full coverage. I always thought that it was worth it to pay a little more to have an agent that looks after your best interest. Well, with Pinkey that has not been our experience. Nearly eight months ago, we filed a homeowner’s claim for a plumbing leak that has resulted in significant foundation damage. We are still in the process of resolving it, so without going into particulars, I’ll just say that Pinkey has given us poor advice and direction. Despite his office being only 0.3 miles from our house, neither he nor an adjuster has been to our property to see the extent of our damage. The last time I spoke with him on the phone about this claim he told me that I need to consider that we were sold a poorly constructed home (by local realtor Ryan Birdsong). I would not recommend Pinkey Hartline or Nationwide to anyone because of their exorbitantly priced policies and Pinkey’s ineptitude.