People's United Bank Milk St, Boston

I put in a wire transfer where I accidentally withdrew money instead of depositing money, which left me a negative balance. I was never notified of this and managed to catch it the next day. I got 5 overdraft fees, which were $37 each and 2 of them were $1.80 venmo charge. I worked with Glory Coleman who provided terrible customer service. Took 1 in person visit, 4 phone calls (2 of which were never returned), and an unanswered email to get told only refund 3 of 5 and that there was "nothing they could do." Been my bank for 5 years and always have a big positive net balance. Terrible experience from a mediocre bank. This is the final straw and take my business elsewhere immediately .

Went in to look at a charge that was charged and deducted the money from my account but wasn't listening in the app logs. Instead of helping me they told me they could not help me and insisted that the charge didn't occur. I contacted the company that placed the charge and they did in fact charge it. Not sure who trains these people, great bank but stay away from this location.

Used this bank for years zero fees, free mobile checking, only good for new england tho

There are 3-Homeless people sleeping in the lobby Every night. Two are a couple, they are all on top of each other. The other is a guy, he will tell you to close the door, like you just entered his home! It's Disturbing to see and have to deal with. The Bank Employees are aware of this, they are ignoring it.

Terrible bank. Have belonged to 5 banks in my lifetime, people's United was the worst. Bad locations, many fees, run around, the bank is just garbage.

I see the homeless sleeping there every single night! Does the bank or the security at 50 Milk Street even care!?!?!