People's United Bank Silas Deane Hwy, Wethersfield

Went to the Wethersfield branch today with a client and they would not let her deposit insurance checks to pay her contractors because they said it was a two party check. Lousy customer service and no concern for their or my client. 👎👎👎👎👎

As we know COVID has changed many things for everyone. However, went through the drivethru today and it took me 40 minutes to get to the window because the person in front of me had several transactions and was unprepared for each transaction. One would think she should have been told to go inside for all of these transactions but I found out the lobby was closed due to too many people being out sick. They should have limited her to one or two transactions not 30 minutes worth. The reason I’m upset about this is because I withdrew 3k not that long ago through the drivethru and was told to go inside the next time due to the larger sum of money. Seriously???!!!! I’m contemplating moving my funds to another bank.

I wouldn't criticize the senior staff at this branch location. They must be very low paid, and they do seem to try to be nice.

Fantastic people at the bank are so nice. especially Claudia Thanks so much for your help.

Sold home in 5/2020 and moved out of state. Called at least 10 times over a month period to get tax forms for income tax filing, told sorry need to complete change of address form, did it, waited 10 days and again same response need to change address on banks form! Did this several times always saying they did not receive it and I even took copies of form and where i mailed and faxed it too! Never received a thing, BUT I did received new checks from the home equity account (for a house I no longer owned) with our new address on them! Two months later I get a bill for the home Equity letter saying a lien is on the house I no longer own because we didn't pay the home equity loans yearly renewal fee! Really PEOPLE! Again spoke to multiple people including the lawyer who closed the house for us and showed us were they had paid the loans off! Poor customer service all around!

Worst bank everrr!!!! They closed my account for no dams reason they didn't want to tell me why! And my money i had left on my chekings account they emailed to an address i don't live anymore!! Horrible attention regret opening an account with them bad costumer service!!

No drive up ATM, and no bypass line if you accidentally get in the drive up teller lanes...