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Credit counsel

Pelican State Credit Union N Bertrand Dr, Lafayette

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4.4
Closed
Friday9AM–5PM

(337) 261-1151

https://www.pelicanstatecu.com/about-us/locations-hours/lafayette-at-st-jules-branch

1600 N Bertrand Dr, Lafayette, LA 70506

Apply Online

    Services

    • Identity Theft Protection
    • Personal Loans
    • Auto Loans
    • Bridge Loans
    • Business Share Pledge Visa
    • Business Visa Credit Card
    • Commercial Real Estate Loans
    • Credit Counseling Sessions
    • Credit Counselors
    • Deposit Accounts
    • Education Programs
    • Employee Assistance Program
    • Equipment Loans
    • Financial Plans
    • Free Credit Counseling
    • Home Equity Line Of Credit
    • Home Equity Loans
    • Home Mortgage Loans
    • Individual Loan
    • K 12 Private School Tuition Loans

    Pelican State Credit Union Reviews

    D

    David B Hicks Sr
    5

    I bank here, and the staff are very nice and helpful. The Lafayette (St. Jules Branch) make me feel like a part of the family. They watch my accounts for anything suspicious, and notify me. I especially like the "My Pelican" app. for online banking. It has multiple features rolled into one. 👍👍👍👍🙂🙂🙂🙂.

    N

    Noah LaCoste
    5

    They have treated me pretty good so far.

    Response from the owner

    Hi Noah, We're so happy to hear that you've have a good experience so far! Please let us know if you need anything at all. Sincerely, Your Pelican State CU Family

    D

    Damian Bt
    1

    I try getting a loan no one call me had to keep calling to check my status poor customer service i wish i never went with this credit union they are trash at what they do

    Response from the owner

    Good morning Damian Bt, We take these reviews very seriously, and never want our members to have a negative Pelican experience! We'd like to learn more about your loan experience. Can you please email us at [email protected] with more details and your contact information? We would like to send this to our senior leadership team to look into. Thank you, The Pelican Team

    P

    Paula Mcintyre
    5

    Best Credit Union. Thanks for awesome service.

    Response from the owner

    Thanks for the great review, Paula! We're glad to hear you're enjoying your Pelican membership. Feel free to reach out to us if you ever need anything!

    T

    Tiffani Baugh
    5

    Every person I’ve been in contact with has been very friendly and helpful. My impression is this bank and its staff truly care about the financial health of its members.

    Response from the owner

    Hi Tiffani! Thank you so much for taking the time to share these kind words. We're going to share it with our St. Jules team—we know it will make their day! Please let us know if there's anything you need. We're always happy to help! Sincerely, Your Pelican State CU Family

    L

    Life Survivor
    5

    Very professional and prompt to fix any problems. This Credit Union is Awesome and i would definitely recommend to all!

    Response from the owner

    Update: We're glad we were able to take care of this for you! Let us know if there's ever anything else we can do for you. We're happy to help! Thank you for taking the time to leave your feedback. This is not the experience we would like our members to have, and we'd like the opportunity to look into this and see how we may be able to help. We'd also like to look into the call you didn't receive as well. Please email us at [email protected] with your name and phone number so that we can start looking into everything and have a team member reach out to you personally. Thank you, The Pelican Team

    J

    Joyce Jumonville
    1

    Had a savings account and did not use it for a while and they took my money saying it was for fees they steal from you

    Response from the owner

    Hi, Joyce. Thank you for taking the time to leave your feedback. This is not the experience we would like any of our members to have and would like to look into the situation further. At your earliest convenience, please send us your contact information so we can have management reach out to you. You can submit your information by using our contact form: pelicanstatecu.com/contact.

    J

    James Allen
    5

    The nicest people honestly. I walk in the door and they know me by name.

    Response from the owner

    Thank you for sharing this great review, James! We're so glad you're enjoying our Lafayette branch, and we'll be sharing this review with our team. Let us know if you ever need anything!

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    FAQs

    • 1. How Can I Contact Pelican State Credit Union?

      You can make them a phone call through this phone number (337) 261-1151. Or you can visit their website and fill in the request form online.
    • 3. What Type of Services Can I Get From Pelican State Credit Union?

      Pelican State Credit Union offers you a long list of services which include: '
      • Personal loans
      • Payday Loans
      • loans
      • Identity theft protection
      • Auto Loans
      ' You can get an auto title loan if you have gotten a clear vehicle title on your name.
    • 5. Is Pelican State Credit Union an Agency or a Lender?

      Pelican State Credit Union is a Credit counsel. To make things easier, iPaydayLoans serves to get you connected with a large network of trusted lenders over the internet. You can secure a personal loan online via our platform even with bad credit.
    • 2. Where Is Pelican State Credit Union? How to Get There?

      Pelican State Credit Union is located at 1600 N Bertrand Dr, Lafayette, LA 70506. Just take a look at the map and find the most convenient way to access it.
    • 4. How to Apply for a Loan at Pelican State Credit Union?

      You can visit their website and fill in the request form online. If you are looking for payday cash loans over the internet, you can turn to iPaydayLoans for more details.
    • 6. What Can I Do if I Can Not Repay My Loan?

      Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. Please always read carefully before signing the loan agreement.
    • 7. Does Pelican State Credit Union Offer Loans With Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just check out our platform to get a personal installment loan even with bad credit.