Pegasus Chevrolet I, Ennis

Went to get 1 thing fixed , got my car back , then took it back again the next day because they broke my radiator. I tried to get the technician to explain what happen so I could understand but they brushed it off with “anything could’ve happened” . Well I Got it back again, hopefully it’s all good now. I use to trust this place with my car .

I took a vehicle in for service, after waiting 2 months, constant delays, and consistent poor/lack of communication from Betty in the service department, she finally admitted they couldn't do the job because they didn't have/can't get a particular tool. Betty then referred me to the dealership in Corsicana to get the job done, to which I asked if they could borrow the tool from them, she refused. Just a terribly poor experience all around, they should be ashamed.

Danny did a FANTASTIC job covering every question I had with my new Blazer. All employees were helpful, friendly and ensured that we were comfortable throughout the entire process.

Orlando Rodriguez made this experience smooth and enjoyable! I was able to get the car I wanted and in the color I wanted! Thank you for being patient with me!!! HIGHLY recommend Orlando!!!

I have a customer that tried to buy a truck from this dealer and the dealer would not sell it to them unless he financed with them. If that’s not illegal it should be but it is certainly unethical. These kind of people are what give car dealers a bad name.

Great dealership that goes the extra mile to make sure their clients are satisfied. Highly recommended!

Friendly staff. Made is easy and seamless. Highly recommend if you’re in the market for a new car or truck.

I went in thinking I wouldn't be able to get a better vehicle. I traded my current one as a down payment. Mary and Brandon made sure that Ieft the lot with a car I absolutely love. The customer service is amazing and they went over and beyond for me. I definitely loved my first time buyer experience.

Our sales girl is hands down THE BEST!!! This makes our 4th car we have got from her, & NEVER does she disappoint. HUGE Thank you to Heather Hasbell at Pegasus Chevrolet in Ennis, TX❤️

My salesperson Mary talked to me on the phone. There was never any pressure just straight facts and no nonsense so whatever. I will definitely buy here again and recommend this place to others.

Bought my 4th vehicle from Pegasus today. Mary and Justin are both so great and helpful!!! Go see them for any of your vehicle needs.

Service Sticker Shock of $1,972 with “no quote”. “We are training our people.” Per the new service manager. I would not suggest this service to anyone. Randy Brumley

Pegasus in Ennis, Tx. took really good care of us , we traded in our 2019 Silverado Texas Edition for a 2021 chevrolet Colorado. We came in for our first oil change and tire rotation today. They gave us 6 free oil changes and tire rotations for buying through them. We are very satisfied with their service and would highly recommend them to anyone looking for a new car or truck .

I have never had such a good experience with buying a car. Russell Spargo, Financial Manager made it so easy for me. He was so helpful and extremely knowledgeable on what vehicles he had on the car lot. He was very patient with me and I truly appreciate that. Mark Duque was well versed on selling me a vehicle. He was very friendly and polite. My husband has bought two other vehicles from Pegasus Chevrolet. We will continue to buy from Pegasus Chevrolet as they have been the best dealership to work with by far! My husband and I highly recommend them, especially Russell as he has made car buying a great experience! It's worth the drive from Arlington to Ennis!

They got me in and out really quickly for a tire rotation and lube job. They forgot to place my wheel lock back but delivered to me the next day.

I cannot say enough great things about these guys!! I don't think I've ever had such a good experience with a dealership. They were thoughtful, thorough, and quick! The peace of mind they gave me and the incredible customer experience I had was the best. If you're looking for a new vehicle, I highly recommend Pegasus!

Orlando was amazing and extremely helpful! Was able to do everything over the phone!

Quick and efficient. This time was just an oil change and tire rotation, which was completed in about an hour and a half.

Mark was great!! I went in and had many questions which he answered each and every one. The atmosphere there was great, I didn’t feel any pressure from them. The whole process went smooth as possible and I got the truck I’ve always wanted. I highly recommend Pegasus Chevrolet! Thanks guys!

I was nervous going in to make the purchase. Before I could get out of my car a very polite young man asked me if needed any help. I asked him did he work there and he said yes. He asked me what was I looking for and I explained that I was nervous and proceeded to let him know what I was looking for. After inviting me inside and explaining to me the procedure to complete a purchase, long story short Mr. Mark D. made me feel comfortable, important, and most of all happy. I highly recommend him and Pegasus to my family and friends. Thank you so much Mark.

Everyone at Pegasus Chevrolet was friendly and sincerely concerned about what I wanted. My salesperson Mark made it simple and convenient during the entire process. I would definitely recommend Pegasus Chevrolet to my friends and family. When I'm in the market for another vehicle, Pegasus Chevrolet will be my #1 choice.

I'm happy that they got me in so quick and they even leave me a loaner car. However I don't think they tried very hard to recreate the issue I was having and so nothing was fixed. So instead of warranty covering it I had to pay.

Made appt online and selected service with price, received 3 emails got to Pegasus and was told no record of appt and that they don't do 11 appts. Showed service my emails was told a total different price and that the price online was a coupon. No where did it indicate that. I had a coupon from Chevrolet and was told I could not use it since that was a special. Told them to just change my oil and they allowed my coupon. Would not recommend this place for service. Took almost a hour for the oil change.

I had a wonderful experience and I highly recommend this dealership for anyone. My sales consultant George Reynolds and Cotton Feazell made my first car purchase amazing!

Great place to buy your next vehicle.We had some minor misunderstandings but Mr. Cotton came thru and made the experience 100% comfortable. Ennis Texas LOVES Pegasus Chevrolet!

Great dealership that goes the extra mile to make sure their clients are satisfied. Highly recommended!

Had a very good experience. Daniel was very helpful and made the whole process very easy. I definitely recommend going to him to buy a car!

Pegasus Chevrolet was amazing to work with from start to finish! On the phone we spoke with Cotton who turned out to be the Manager! How many Managers answer the phone or help out? Cotton does. When we arrived we were greeted with Dani who went above and beyond our expectations. We have always been a Chevy Family and will continue to do business with them at this location. They were amazing as stated above! No hassles straight to the point. We got the vehicle we wanted changed our mind at the end of the night for a different color but same vehicle! They did not disappoint and we love our new 2022 Trailblazer! 🙌🏼

I was actually referred by my barber. I am new to Ennis and found a barber that I trust. I noticed his new Chevy pick up and asked him about it. He told me that one of his customers that frequents his shop works for Pegasus Chevrolet and offered me a card from his customer. The card had Mary Mc Clures name as the point of contact. By the way Mary was very professional and well versed in customer service. I soon, however, learned that my salesman, George was her husband. He took great care of me and did an awesome job by way of customer service and sales. I think that he and his wife are an awesome team and deserve some recognition as I will be sharing my experience witness my friends. Carl Eddington

The service was great the service advisor kept me up to date and if anything changed during my visit she let me know quickly. Very good experience. 12-10-2021- Had my truck in the shop to get my oil sensor changed. Took it in Wednesday morning and got it back Friday afternoon. Service was excellent and the service advisor was very helpful and kept me up to date on the repair. I would recommend Pegasus Chevrolet great service.

If I could give ZERO stars, I would. I made an appointment, days in advance. When I arrived I was told it would take about 20 minutes for my oil change. The place was deserted. I seemed to be the only one there. One hour later, I asked where my car was. The woman at the service desk responded it should only be about 20 minutes more. I waited, trying to give the the benefit of the doubt. After 20 minutes, I went back to the service desk and asked for an update. The woman seemed irritated I was even in her office. She said she would “go check things out” and left me standing alone in her office. I stood in her office waiting for her to come back for 35 minutes. There was no one else in the service station. Finally, and after two hours of waiting for my “20 minute oil change” I was able to find someone in the dealership to get my car. When I got my car, the service light had not been reset, of course. I’d be surprised if my oil was even changed. Safe to say I will never be purchasing another car from this dealership (the sales woman when I bought it was bad enough and a whole different story) but I will also never bother stepping foot in any establishment owed by Pegasus. Worth of time, terrible service, and unconcerned whatsoever about their customers or their time.

Customer service is excellent!! They are polite and interact respectfully with any concerns. I will definitely continue to patronize Pegasus.

They were honest and open about the status of the vehicle and pricing. The price they gave me was the actual sales price.

Brandon, Mary and Cotton all went above and beyond what I expected. Will definitely buy from them again.

Ashlyn helped me when I dropped my car off and she explained what was needed thoroughly. I wasn’t prepared to pay the cost yet for the repair and when I went to pick it up Chris was there and he was amazing as well! I had a great experience with these two service representatives.

The service I received was excellent, they were very friendly and informative. I would recommend this place to everyone!!

Fast and great service. Had DIFY Battery mobile service come out to install two batteries on my GMC truck & many of the electronics were not working. I was told I needed to do a drive cycle and it would clear it up. Still had the same issues after the Drive Cycle so I took it to Pegasus. The mechanic said there were two wires that where not plug in. He fixed the problem at no charge. I will use them again on future maintenance.

Friendly staff nice clean place they are awsome worked with us on what my daughter wanted had her in the Jeep she wanted in just a few hours fast friendly great staff will be coming back and telling everyone about this place

They were very friendly, however I had 300.00 worth of work done oil change and transmission fluid change and I am not getting why you couldn’t fill up the windshield washer fluid. If that’s not mandatory to do then okay. I will just take my truck back to Frank Kent Chevrolet in Corsicana. They will do a complete fluid check and refill as well as wash the vehicle.

This dealership posted a vehicle for $21,900 for a pre-owned Landcruiser. After making an offer to purchase, they suddenly changed the price overnight to $25,900. They informed me that they will still honor the $21,900’initial price but it will be as is, no registration, no state inspection. Never had any experience like this from any car dealership. Be aware and careful about this place. Really bad experience from this dealership

Overall great experience with the entire process. Zach was helpful in showing us the car and Mark handles the rest of the process. Definitely knows his stuff when it comes to customer service. Mark explained everything thoroughly and was helpful with his recommendations. Very happy with the overall process.

No diesel mechanic. Didn’t fix my truck. People were nice.