Pawn King Collinsville Rd, Collinsville

I've been a regular at thus location for awhile now.. I seen employees come and go.. Never a dull moment. My favorite go to person is Cindy. She always have an smile on her face.. An very open minded. Cindy keep up the good friendly work. 👏 you

I myself do a lot of business with pawn king I’ve had bad experiences and some what ok experience’s but I tell you what I went into pawn king a couple days ago to pawn a DEWALT 5 piece set. I wasn’t sure if I could get any where close to what I was asking for but trina bailey made my experience superb. The best experience I have ever dealt with in pawn king. She was very professional and knowledgeable and very polite. She treated me like I was family. She went above and beyond to help me get close to what I wanted and there is not enough words to explain my gratitude for this very hard working young lady. If you ever go to pawn king just ask for trina bailey she is superb. Thank you and I will be coming back to do business with trina bailey. Thank you

Went in with a diamond ring that was a praise about $3000 from a reputable jury house he claimed it was a fake diamond When i went across the street and the guy over there said it was real. He is not reputable he doesn't know what hes doing

Great place! Had everything I was looking for! And the customer service was also great! Ask for Trina!

Unique is amazing she knows the products she’s selling and is always extremely friendly, I have been doing business at this location for about 4 years now and every time I come in I hope she’s the one I have to deal with. The rest of the staff is also very friendly and helps out very much. I highly recommend this location.

The workers are friendly to me for the most part but I have heard them be very rude and sarcastic to other customers and they are not very professional at all. The place is very very small and even though they have one whole aisle (which is 1/4 of the shop) dedicated to laptops they are all old and outdated and they want a fortune for them. 1/2 of the store is jewelry which I never look at so no clue if it's any good. The other 1/4 is split between tools, radio equipment, and a few random things. It doesnt look dirty but it feels dirty lol the stuff is just all old and way overpriced..I bumped it up a star cause you asked how you could help and that is commendable. I can't figure out how to respond to your comment except to edit this one so: I don't really mind your store much, just some of the workers are rude and I think you should have someone a little more knowledgeable about computers there or maybe just someone who has enough drive to learn. It's a pawn shop though and I don't mind going there to pawn things regardless. Most of your other reviews are pretty good so mine won't make or break you anyway. Now you at a 3 and 3 out of 5 ain't that bad lol..(in my meatloaf 2 out of 3 ain't bad singing voice which is bad 😂) have a good day thanks for asking how you could make it better. Just asking made it better thank you.

I love this pawn shop! The staff is very nice and knowledgeable, especially Darnella. She always greet and acknowledge the customers and she has great customer service. I would recommend this place to anyone.

Very nice kind friendly environment ask for Darnella educated and well outspoken on products she definitely fit for the job very reasonable and do her best to meet your needs financially so I give 5 stars almost everything you looking for with great customer services I would definitely recommend to friends and family

Best experience with this place yet! Trina was SO helpful, I will definitely be going back just based on her customer service!

Trina helped me today. She was very respectful and helpful ... had a great attitude.

This used to be a fantastic pawn shop (with the 2 prior managements) but the new management (2021) and employees are the absolute worst! Horrible customer service, unprofessional you name it they lack in it.. I have went to this pawn shop since 2011 and will never go back. They charge you double what their receipt says your payment is and somehow only half the payment goes on your pawn. 🤨 being a college graduate who is educated in accounting and many business courses (my degree is in business) I understand principle payment vs interest etc. But clearly the new management does not. When I brought the receipt stating what I owed they then said THEIR receipt was wrong. Hack shop is what this establishment has turned into. I'll never buy nor pawn here again.