Pawn America Lyndale Ave S, Bloomington

Felix was very helpful. They will go above an beyond here to prove their merchandises authenticity. Staff is willing to take the time to pull up the apraisal certificates for items. The appraisals seemed to be included for the jewelry over $1,000. Good place to get jewelry as an investment vs. A store that when you walk "off the lot" it has already depreciate. Also have the option to send for sizing (around $60 up to 2.5 sizes for the ring I was looking at).

Felix was my associate who was busy buy had a smile and very courteous and professional. He was very helpful and helped me with a sale. I've seen him several other times and he always is smiling and helping customers. He is a person I would want working for me. It's hard to find good help like he gives and seems to care too. Thank you felix.

I had a great experience at the Pawn America Bloomington the Customer Service Rep Felix provided excellent service in helping me with my transaction. His skill and attention to detail and value is what made this experience so satisfying for me. Thank You Felix Keep up the GREAT CUSTOMER SERVICE

I can’t thank Riley M. enough for the help he gave me today. He is an outstanding addition to your team, and most definitely worth his wait in gold. He expressed happiness and contentment with his employment at your business. Riley thank you for the pleasant experience today and taking care of our needs. God bless you!

Kevin and Felix helped me out so much they are ideal employees and go out of their way to help me out to the fullest. Best customer service I’ve ever received at a pawn america. I highly advise anyone wanting to go to a pawn store to come here. Truly great service and environment.

Felix is ​​always very kind and respectful, if he knows how to look at the value of our gold pieces that we take to make a commitment, he is a good worker, he does what he likes, congratulations and thanks Felix.. nice to see people like you nice actitud thanks a lot..🙏🏼

Felix was amazing!! He really worked with me on getting a good price on my items. He was very hard working and went above and beyond!!

Owen is the best! He's very professional and I always have a great experience every time I visit. You can tell he's a sweetheart and enjoys what he does 🙂

Kevin helped me at this location and he was friendly, fast, and made it very easy! Thank you very much! I will definitely come back here if I need to again

Felix was very helpful for our first time!! and he was able to give us more then we wanted. most definitely would recommend to come here, he was very trustworthy!!!

They had some amazing deals! We were helped out by Kevin and he was very helpful and nice! Definitely recommend a visit.

Felix is amazing very informative and all around nice guy I came in not tea liking this location but he turned that around for me As a response to the owner who replied to my review I meant meant to give a 5 Star rating not 1 one sorry for the confusion….I edited the review thank you 🙏

Kevin was one of the most professional worker that I've seen here and he deserves a five-star and a raise cuz he is the man

Owen is the best! Fair and real and on repawns will always spot you extra! Great shop, clean, quick, no BS if you ain’t on any BS!

Kevin is an outstanding store manager. He takes time with customers. He is always present and available. His expertise is unmatched. Felix is also an outstanding sales coach. His smile is contagious I will recommend them any time

Kevin and Owen were awesome! They helped us get top dollar for our devices and their customer service was amazing! Kevin was patient, polite, and even threw in some cash to help us with atm fees! 10 stars really!!!

Riley was sooooo helpful...is what I would say if he was working the day I came in. The person that lets Riley have days off ought to be fired. The Google Reviews are flooded (nay engorged) with positive feedback about Riley. Listen, I'm sure this "Riley guy" is great, but Owen and Kevin are my guys! They always hook me up! Shout out to Kevin and Owen for A1, tip-top, slam-dunk, sterling, toothsome customer service!

Great service today 05-23-2022. The customer service agent that waited on me Felix. Was very professional and polite. He was able to answer my questions and give me great feedback back. I definitely appreciated him waiting on me.

Great experience. I added many items online for a quote and brought in the items of value—they responded back the next morning! Fair price and good customer service from Kevin and team.

Upon arrival I was greeted by a young man named Owen. He was very courteous and polite. He waited on me immediately, took care of my payment and gave me a bottle of water! Thanks Owen for your kindness.

Felix G. (The O.G.) was amazing he was so funny and so professional. He made our experience absolutely fantastic we will never go any where else again m. Thanks Felix!!

Just stopped by to sell some electronics and had the best experience. Owen helped me out and was super patient with my questions and explained every part of the process. I would drive across town just to sell or do all my business here.

Owen was amazing to work with, he was super understanding and helped me with all of my needs. He was able to help me get the price I wanted on my MacBook and even told me that if I ever need more money he would be able to give me it

I had Felix help me out at this location and he assisted me with respect and patience. The whole transaction didn’t take too long and that was because he knew what he was doing. Thanks!

I had lost my bartending job due to covid and needed to make a little money to help with bills so I took several pieces of jewelry to pawn America on Løpyndale in Bloomington. Before covid I had never been to a pawn shop so it was new to me. I didn't know what to expect. I walked into a large, brightly lit showroom. The pawn area was behind plexiglas to my left. There were 2 people ahead of me. No shoppers and about a dozen or so employees. When it was my turn I presented my items to a 20 something guy who looked through them and called another guy over. He looked at my items while talking and laughing with an older woman. Now I wasn't acknowledged by these 2 and barely by the first one. I kinda got the feeling that these pawn shop workers think they are doing you a huge favor, but I certainly didn't expect any compassion from them, and I definitely didn't receive any. I was told that my diamond men's bracelet wasn't excepted because the band was stainless steel. I knew it was but it was a 500 dollar bracelet and I loved it so oh well. They offered me 7 dollars for all my jewelry. I had a 1200 dollar diamond ring and a another ring and bracelet. Now my things were just from Macy's but all together I paid 2000. So I left and the guy seemed surprised. He was respectful but obviously pawn America only buys certain items. I was really disappointed at how I was treated. I will never be back and I make sure I tell everyone who's interested my story. Maybe they should just be a big warehouse store and quit the pawn business, because they are not very good at it. Stay away! Lots of other friendly pawns dealers out there!

I went to pawn American looking for a birthday gift for a friend and had the best experience Felix and Breanna were awesome. I will recommend them to all my friends on Facebook.

What can I say Felix did a great job he had a lot of people to help and eat he was polite to everybody and he did it with everybody repeated everybody really well

Had a great experience selling my Xbox I worked with Owen he is a great worker. Best experience with pawn America hands down!