Passumpsic Bank Railroad St, St Johnsbury

Terrible bank. They go out of their way to hit you with overdraft fees, to the point that they don't deserve to use "community" in their marketing literature or name (if they do). They took money out of my account for a payment, then three days later they return the full amount for insufficient funds--when there was more than enough funds in the account and they had removed the money from my balance days prior. It's as if they use a formula in which if at any point in time throughout the day your account could have been in the negative, they hit you with a fee? In this instance the money was shown as having been withdrawn from my account on the bank's app, but the Branch manager assures me it was not. So it appears as if you can get hit with an insufficient funds fee with money in your account, and even the branch manager shrugs her shoulders and says "its the way the system works." In the process of switching banks.

The tellers are always kind and helpful.

Love this bank. Very professional and trustworthy. Staff goes out of their way to help you with any account issue and service is fast.

Bank teller was very rude. Highly recommend to avoid this branch.

Worst Bank I have ever Delt with . I feel like I'm a kid again having to ask if I can take my money out of my bank account, its my money. I should be able to take out as much as I need. They should be no restriction when it comes to using my debit card or ATM withdraw amount.

I have enjoyed doing business with the passumpsic bank on railroad st , the customer service is amazing they are very pleasant I enjoy talking to them, in the yrs I've been doing business there I've only had one issue with a woman who set up my daughter's saving account the woman was very rude and just disrespectful towards me.

The staff are always super friendly and go out of their way to help. I've been banking with Passumpsic for decades, I love supporting a local bank.

The employees are always so kind and welcoming