Ouachita Valley Federal Credit Union Well Rd, West Monroe
+1 318-807-4177
https://www.ouachitavalleyfcu.org/
135 Well Rd, West Monroe, LA 71291, United States
Ouachita Valley Federal Credit Union Reviews
E
Can not get anyone to return a phone call for a loan. So sent emails, and 7 days later I received a phone call... would you still like a loan? So I let that go, went with another bank. Try them again on another loan. Same thing now! Have done business before with them on big ticket items, guess need to look elsewhere.
S
I really enjoy dealing with Kim and Jennifer at this branch. They serve you with a smile and are eager to help. Kim has financed several of my past vehicles and ALWAYS goes above and beyond to help out. Thanks for making the experience smooth and easy.
Hello Shane! Thank you for leaving us a 5-star rating! Kim and Jennifer are great and appreciate our members very much! Please, don't hesitate to reach out if there is anything else we can help you with.
V
Very very horrible customer service. I wanted to open up an account and also deposit a check I filled out the information and waited to go see A women named Jenifer. She was VERY rude. Refused to take my check and shredded my information. Horrible horrible customer service. I would never refer any one to this bank.
J
If you gonna use the drive thru you will be there for a good while. Most the time two lines are open. Two people are at the window but one person is working the lines. Better to go to the main branch. When this branch first open it was awesome. But now they take their time
N
Tellers don't want to work and make any excuse they can to NOT help you. Surprise! Unnecessary fees. Surprise! Unnecessary verification.
B
I just opened a account yesterday they good helpful people. Yeah they short handed but what job isn’t thanks to Covid-19. They still doing all they can with the staff they have. Jennifer and Samantha are good people who want to help you.
Hello, Bryan. Thank you for taking the time to write a review and leave a 5-star rating. We appreciate your consideration for our staff as we work to best serve you and all our members. Please, contact or visit us with any questions or requests.
A
I was referred to Kim Cox and her team a few years ago and have used them ever since. Great customer service and fast! I always have the comfort of knowing once I hand everything off they will take care of it.
Hi, Ashleigh. Thank you for taking the time to leave us a review and a 5-star rating! We value your member feedback, and look forward to the opportunity to serve you in the future. Please, contact us if you have questions or need anything.
T
I prefer this branch over the rest, but I love OVFCU for our savings accounts and auto loans. We have had zero issues with them. We have now paid off three vehicles while using them and get great interest rates.
N
The communication is very poor! They had me thinking I was approved for one amount then at the last minute told me I had to put more money down. I am a very dissatisfied customer and I am on my way to close my account!
Hi, Nakeisha. We work hard to communicate with our members and apologize you received inconsistent information from our team. We understand that can be very frustrating, especially when applying for a loan. Thank you for bringing this to our attention and if you have any additional information, please call us at: 318.387.4592.
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FAQs
1. How Can I Contact Ouachita Valley Federal Credit Union?
You can dial this phone number +1 318-807-4177. Or you can enter their official website and fill out the loan form online.3. How Can I Apply for Loans at Ouachita Valley Federal Credit Union?
You can enter their official website and fill out the loan form online. If you are looking for payday loans, you can come to our website for more details.5. What Happens if I Can Not Afford to Rapay My Loan?
You can consult with your lender if you are likely to fall behind on the monthly payments. Different lenders have different policies of overdue payment. It is of great importance to check carefully before signing the loan agreement.
2. Where Is Ouachita Valley Federal Credit Union? How Can I Get There?
Ouachita Valley Federal Credit Union is located at 135 Well Rd, West Monroe, LA 71291, United States. You may refer to the map and locate the easiest way to access it.4. Is Ouachita Valley Federal Credit Union an Agency or a Lender?
Ouachita Valley Federal Credit Union is a Credit union. To make things easier, iPaydayLoans enables you to get access with a large network of trusted lenders over the internet. You can click here to secure a personal loan online with no credit check.6. Does Ouachita Valley Federal Credit Union Offer Bad Credit Loans?
Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.