Opportunity Bank of Montana Mcleod St, Big Timber

Hi Liz! We were just alerted to your review. I’m sorry to learn about the poor service you’ve had. I welcome a call to discuss the issues further so that we can learn and become a better bank for our customers. A little Bank history; Opportunity Bank of Montana purchased Sterling Savings Bank late 2013 and we’ve owned the Bank since that time. We changed our name from American Federal Savings Bank to Opportunity Bank of Montana due to a charter change (fancy term for governing entity) from a “savings and thrift” to a “state commercial bank charter”. The name change was mandatory. Opportunity Bank originated out of Helena in 1922, and we are continuing to grow and thrive as a community bank. As far as the windows being left open, this is concerning to us. We have extremely tight security, especially regarding opening and closing procedures. This is also of concern given that we have security alarms that would have triggered such an event. Could you please let us know which branch you drove past? Thank you for your business and loyalty to the Bank given that the banking world has changed so much since Dodd-Frank Wall Street Reform. Would love to discuss all of this with you further. Thank you! –Ali Mandell, Marketing Director, 406-442-3080