OneMain Financial Township

Katlyn at the freehold office is wonderful. She was very kind and patient with me through my whole loan process and she continues to help me still with any questions or concerns I have. Go see Katlyn for any of your financial needs😊. Thank you Katlyn

Erroneous or Misleading Advice From OneMain Financial If i can give zero stars i would but google wont let me. I feel like after my conversation with this loan officer, she was definitely hiding something and mis-leading me into a bad loan but after going to the office and in need of consolidation, and them telling me they have been there for 30 years I trusted them.” After 2 weeks of communication with Kaylin at Freehold Onemain financial She kept telling me that I should take the loan to consolidate my credit cards with them at the same rate of my credit cards because in a few weeks after paying off my credit cards Kaylin said she should be able to get me a lower interest rate as she has done for many of her clients. I told her it did not make sense because I would not even have paid my 1st month bill yet. She said she has done it many times, and not to worry. Kaylin told me this time and time again for two weeks while I was deciding if it made sense and confirmed it at the signing of the loan as well. Well 3 weeks after I received the loan an email from OneMain Financial telling me I was pre-approved for a 15.49% rate instead of 29% that I was given, and to just fill out some info and I would be all set at the new rate. I called Katlin 2 days later and told her what I had received and she told me it was a marketing email and to disregard it and if I wanted she would help me unsubscribe from future offers. I re iterated to her what she told me about 3 weeks after the loan at 29% that she would be able to get me a better rate and she said to me again I told you it was possible not guaranteed. At that point I asked to speak to her manager who got on the phone and told me that Katlin never said that and I should not call back there anymore and that I was harassing them and I should call customer service. well I called back and Katlin answered 5 minutes later and she agreed again that she has been successful with many of her other clients and that i should call her back in a few days after she looked into the email i had to send her to prove to her what I just got from OneMain abut a lower rate. her Manager called me back and told me that it was not possible after 3 weeks to get a lower rate. Corporate Customer service got back (Katie Monroe) to me and said it should be at least 6 months before you can possibly get a better rate and that they would contact the branch to discipline these misleading practices and Katie Monroe said she would try to get me a better rate. To no avail I was quoted 29% again instead if the promised email I received from them Stay away from these people they will lie and cheat and steal to get their fees and commissions. This is not good business practice and they should be shut down.

Freehold branch is a scam and unprofessional The employees and report false information and statements to the credit bureaus. They will take your personal information and exploit your information and then discredit your credit & ruin your credit score. STAY AWAY THEY ARE SCAM ARTISTS.

BEWARE!!! DO NOT TRUST THIS COMPANY!! JENNA VILARY RAN MULTIPLE HARD INQUIRIES ON MY CREDIT WITHOUT MY PERMISSION. I CALLED AND ASKED HER ABOUT THE INQUIRIES AND SHE AGREED TO HAVE THEM REMOVED BUT HASN'T DONE ANYTHING AT ALL TO HAVE THEM REMOVED. HARD INQUIRIES HAVE A NEGATIVE AFFECT ON YOUR CREDIT SCORE AND JENNA VILARY DOESN'T SEEM TO CARE ABOUT DAMAGING YOUR CREDIT AS SHE WILL MAKE SEVERAL UNNECESSARY INQUIRIES WITCH WILL DAMAGE YOUR CREDIT FOR TWO YEARS. TAKE HEED TO THIS REVIEW AND STEER CLEAR OF ONE MAIN FINANCIAL AND JENNA VILARY.

I dealt with them for year now both times they we’re kind and respectful towards me every time I went in there

Should have read the other reviews before wasting my time at this place. Did my application online (was PRE APPROVED), they called me and said I was approved for what I asked for, and then some. And at a decent monthly rate, sounded like a nice deal! Showed up in their office to verify everything, and they wouldn't pay me a dime. I was told my "income and car's value has changed" which is BS. My income is EXACTLY what I said over the phone, and the only thing different about the car is I underestimated the odometer by approximately 6000 miles (it's not a new car, I said 146k when it was actually ~153k). How the hell could that make such a difference? Thankfully my father was kind enough to lend me the money I needed out of his retirement savings to pay my medical bills. Don't waste your time with these people. The positive reviews mention specific staff members, makes me a little suspicious.

don't apply for personal loan, the interest rate is way too high, instead of helping you in your current situation it will get worst, all of the payment will go to the interest rate, it is fixed. Try not to borrow money to one main financial, it is a bloody bank. and the website won't even show you how much money is going to your interest rate and how much going to your principal amount. I disable my paperless so i can get the monthly summary of my payments but I never receive it on my mail, I tried to call them to address this issue but keep on re directing me to other stuff, it seems like they don't want to talk about it. very disapointing.

Tariq did a great job the whole team is friendly and professional all in one ! Really helped me consolidate a date a lower my monthly bills!

Customer service is low. They do not satisfy customer needs. Manager in freehold is argumentative and very cocky all while stating he is giving customer support.

I am warning everyone to stay away from this place it will take years to pay off a loan from this dump.I have a credit score of 675 but it doesn’t matter what your score is the rate will be 29.9 you could seriously get a better rate with the mafia if you need a loan,People you’ve been warned trust me on this one.