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OceanFirst Bank 3rd Ave, New York

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4.6
Closed
Wednesday9AM–5PM

(888) 623-2633

https://oceanfirst.com/nybanking/nybanking-locations/

655 3rd Ave, New York, NY 10017

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    OceanFirst Bank Reviews

    M

    Meg McKeon-Baker
    5

    Marisol Aviles, the branch manager, displays what GREAT customer service is all about. Very professional, knowledgeable and she handled my transaction in a matter of minutes. Meanwhile, I had spent over 10 hours (90 % on hold) over the course of several days trying to conclude my business. Perhaps SHE could offer training to your Customer Service phone line representatives. Over the course of 10 days and lots of interactions with various representatives, supervisors and technicians, I found your phone customer service absolutely abysmal & lacking. "Customer friendly" it definitely is NOT.

    Response from the owner

    Dear Mrs. McKeon-Baker, It was such a pleasure meeting you. I am so Happy I was able to assist you. Thanks so much for your review. As I mentioned I am more than happy to assist you and provide you with the excellent client service you deserve. I am here to help.

    M

    Marie
    5

    The best customer-focused service! They always go above and beyond.

    Response from the owner

    Thank you Marie! They are a great team and are always striving to please our customers.

    j

    juan perez
    4

    Prompt service and everyone is so friendly! Great branch!

    Response from the owner

    Thank you so much for your review. It is my pleasure to Service you. I am Happy that you are satisfied.

    Y

    Yermans irish box Yermans irish box
    2

    Arrived at your door on 3rd Ave 41Street 1:50pm only to find doors locked. A sign was on the the door with bank hrs also was a phone which tried to call and it’s not a working. Paid for parking here in Manhattan which was a waste of my money. Now I have to drive to the bronze branch however will check first so I don’t waste time going there too.

    Response from the owner

    Thanks for your feed back. We deeply apologize for this inconvenience. Doors are closed due to precautionary and security issue. We encourage clients to knock. We have signages in place displaying our hours of operations and phone number, which is active an working. The phone at the Lobby is not a direct phone to the Branch its for the sole purpose of ATM/ITM use.

    M

    Marco Perez Del Cid
    5

    I've had excellent service at this branch; Maribel and Claire are outstanding!

    Response from the owner

    Marco, We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.

    Y

    Yurie Kozack
    5

    Requested change went smoothly. Thank you.

    Response from the owner

    Thank you so much Mr. Kozack, it was such a pleasure assisting you.

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    FAQs

    • 1. What Is the Contact Information of OceanFirst Bank?

      You can call OceanFirst Bank via (888) 623-2633. You can fill in our easy-to-use online form to get instant loan quotes as well.
    • 3. How Can I Request A Loan At OceanFirst Bank?

      You can submit your information on their website. If you need addition financial assistance, you can always visit iPaydayLoans and choose between various loan options to get payday advance loans.
    • 5. What Will Happen If I Am Not Able To Repay My Loan?

      You should discuss the issue with your lender if you can't repay your loans. Your lender may adjust the loan plan for you to fit your financial situation at the moment. If you default on your online title loan services, you may lose the possession of your vehicle.
    • 2. What Is the Address of OceanFirst Bank?

      OceanFirst Bank is located at 655 3rd Ave, New York, NY 10017. You can search the address on the map software and get the support you need from them without any hassles.
    • 4. Is OceanFirst Bank An Agency Or A Lender?

      OceanFirst Bank is a Bank that accepts all kinds of loan requests. You can visit our online platform to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our online partner lenders to get dependable loan services.
    • 6. Can I Get Loans With Bad Credit from OceanFirst Bank?

      Yes, it is possible to get loans with a low credit score such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with friendly requirements.