NY Off Lease Montauk Hwy, Copiague

Dealership sold me a car that had a cracked tail light, cracked mirror light, paint damage on door and fender, a non working right headlight and non working fog light, as well as a broken sonar sensor. All damage was made aware before signing contract and dealership stated it was being taken care of but parts were taking a while to come in due to “how things are right now” and to bring it back in for everything to be fixed. They are now refusing to honor their word and signed contract and I have to bring them to small claims court to get my work situated. Stay far away from this dealership.

This is my second vehicle purchased thru the dealership. They stood up to there word and got the deal done and the truck I wanted. Back into my Ram like I should be. The Crew at NY Off Lease all came together to get this done. Thank you.

such a seamless experience. customer service was amazing from the moment i walked in the door. no hassling from the salesman, not being aggressive , and providing me options based off of what i need! they were not trying to talk me into anything i didn’t want and that is rare these days! stuck to their word from the very first conversation. Great place to shop for your next car!!

Keith and Jessica were amazing, they took care of me and everything from beginning to end! They are very honest and dealt with me in a very fair and professional way. I would highly recommend them for anybody looking for a car or truck!!

I freaking love this dealership!! I went to so many other places when I should have just came here FIRST! I came here and worked with Kiera and Jessica and I must say what a great service! They were so professional and got the deal done SO FAST! I walked out with my lovely Mercedes Benz thanks to Kiera & Jessica with no hassle & no games! Don't waste your time going anywhere else, they don't create MAGIC like they do!! Thank you NY Off Lease!

It was a pleasure doing business with Kiera and Mitch!! Awesome experience at first 💜 But now dealing with a situation due to the trade in!! It has yet to been paid off on the car I traded in now I’m being harassed by the other bank. How do they expect me to still make payments on a car I no longer have while also making my payments on the car I just got 🤦🏾‍♀️ The price of everything went up and citizens are struggling to keep a float!! I’ve been calling off lease and nobody seems to have any answers besides we will call back with no call back!! This will affect my credit and I am very disappointed

Do not go here. They sent me home with a bumper all banged up and told me they wouldn’t fix it. Then the passenger door handle has DUCT tape around it. Then the light on the left side is missing. I’m getting a bunch of notifications in my car like oil, engine etc. they did NOTHING. You send someone out like that and expect good compliments. The OWNER/BOSS was so rude to my mom as she’s trying to make sure I didn’t get a car I shouldn’t. He said she was a big headache. Why? Cause she asked things you couldn’t answer cause you knew you were selling me a car that was in an accident and they won’t even fix it. And to send me on the road when a lights out? Yeah suing this place. DO NOT GO HERE.

i was speaking to mary about getting a loan , i live 40 minutes away , first of all she sent me the wrong address to the place , i get to the place she had sent me too & blamed me for being at the place when she sent me the address through a link !!!!! second of all i go to tell her she had misspelled ‘copiague’ & she just wouldnt listen , very stubborn & unprofessional -nathan

Be carful!! SCAMMERS!, they add unreasonable expenses after you sign the papers, and they don’t give you your money back if you change your mind, they just care about the down payment that you put for the car. BE CAREFUL!DON’T GO THERE!

Very professional team. They got the job done fast I felt like I was in the right hand. I would definitely recommend NY off lease to anyone looking to buy a used are. Go see them first

Been looking for months to find a car. I live in PA and not 1 dealership had anything, not even to test drive. A friend recommended i try NY Off Lease and I'm so glad I did. We took the ride and we had such a pleasurable experience. I finally have the car of my dreams!!! I would encourage anyone looking for a vehicle to take advantage of their services. They were awesome from start to finish. Thank you guys so much. I will never use any other dealership again. 🚘

Excellent customer service since you get inside the dealer …. You feel they really want to help you and give you the deal you need , the salesman Richard very professional , I really recommend 100 % this place ….I’m very happy now with my jeep 💓🙏

Biggest scammer dealership in ny don’t go to this place if you shopping for a car. A car will list for 10k on there website when you go there to buy the car it will go up to 20k bunch of scammers sold me a car with a lot of problems couldn’t even change my filter or my oil or break

Purchased/Financed my first car from these guys, 2016 HONDA HR-V. I felt welcomed upon arriving with my wife I enjoy how they responded well to getting down to business, because simply I wanted to also. Test driving was fine, no issues. Buying experience, I think this was a straight forward process and I felt comfortable with the purchase I was making. I felt odd about the fact that the owner of the dealership tried too hard to essentially say the vehicle was good and no need to take it for inspection but I could take it to a nearby mechanic anyway if I wanted to. Just a small tip, dont over due it, because I almost did not buy anything if my wife hadnt spoken to me about his words and how they were actually true and not trying to create doubt in my mind. Carlos was an excellent salesman and the staff was confident in their lineup. I purchased the vehicle as advertised on CARFAX for $14,990. I do not count the fees because I consider those to be usual. There was no try to upsell the vehicle with extra accessories. I just purchased an extra warranty for my piece of mind. I had their mechanic inspect and my own family mechanic inspect and the car is practically still new and I enjoy every minute of it. I just did not like the high mileage, but that explains the price point. Disclosure: Mileage was just as advertised on CARFAX: 49,800~ish( cant remember because I purchased this on August 1st, and driving a lot since then). Overall, as straightforward as can be and definitely recommend. Kemi (sales person via phone)was the only reason I walked in because she was confident and humble yet straightforward that I didnt feel was trying to hide anything like many other dealerships. If i had to change anything, I understand the reason to not disclose that it used to be a rental car but just be straight about that, because it would explain the high mileage. Other than that its all good. Will be coming back for my family car in a number of years.

Post a car for 18,000 drive 2 hours and when I got there + $5000 = they made a mistake. Wanted to finance $5000. Total $23,000 I am ALL cash buyer. It's not funny hope you do business NOT games I posted the PHOTO

I’ve been looking at getting a car and I couldn’t get approved anywhere for months! After coming to Jess and Keira they made it happen and even on a Mercedes’ which everyone told me no

The service was very professional. Mitch read my body language but was very cautious when telling my son the reality of purchasing a vehicle for the first time, he got us what our pockets could afford, I appreciated that! Overall a great experience!

Scam dealer BE CAREFUL DO NOT BUY I have filled a complaint from NY General attorney will take him to the court and I hope they will close this place and take off his license to sell people bad cars with unreported accidents , THEY add additional fees after you pay the down payment I bought a car and many codes showed in the dashboard next day it stops SCAM SCAM

Great Customer service, Work fast Came in without a car left with one

Had an excellent experience. First I spoke to Tiffany sweet girl did not haunt me just checked in here and there. When I finally got there I had Stephen and Darryl waiting for me to help me with what I needed and the price range I needed to be in. I had to come back a few days later and they were both out due to family matters so Anthony took over. Amazing guys from the phones to the finance dept. Susan was awesome, she worked the numbers for me to make this perfect. Fast easy and amazing experience all around highly recommend! Just one issue so far my drivers seat heater doesn’t work so we will see how they take care of me. I would have never had this experience with a big dealer like ford itself as I tried. Job well done guys!!

Everyone was nice and the process was quick. I like to do everything upfront over the phone and online so that helped make things move faster. The prices you see online are not what you’ll pay but that’s to be expected. Given my current finical situation the monthly payments matched what I found from other dealers for the car I wanted. It was actually cheaper which is why I went with them. If your looking for good customer service this is the spot :) That made the experience totally worth my time..oh yeah and car is great 👍🏿.

They are big time scammers. STAY AWAY FROM THIS DEALERSHIP....They had a car listed for $24300 and asked me to come see the car. Car was supposed to be in goos condition, right before i was leaving tk go see the car i noticed that they increased the price of the car by $11,000 to $35,300. Which does not make since. I spoke with Jim and he said that there was a suspension issue in the car and apparently they fixed it in 10 mins of our phone call and increased the price of the car. Mileage in the car they advertised was also incoreect. They are scammers i would stay anway from making Ny purchases from then.

I would like to thank Evann and the whole staff for working with me and getting me the car of my dreams, Thank you so much I will be sending all my friends and family...

So needed to get a car wasn’t necessarily in a hurry but figured I would start the process. Came across NYOffLease in my search. First off spoke to Tiffany who was very knowledgeable and that led me to take a look. Got there and was greeted by Anthony who is the most pleasant person I’ve come across in a while. Saw a car that I wanted even knowing it wasn’t a wise choice. Then came Sue, the finance goddess. She was straightforward, not pushy and most of all asked what I needed. Who does that?? She put her all in to get me the best rate and the perfect car for me. I want to thank you all for being the best at what you do. And yes I will be shopping here and sending anyone I know that needs a car to NYOffLease!!!!!

Their team really works with their customers. I am happy to say it wasn't a long process. I would recommend my friends and family to NY Off Lease. I had a great experience.

1 Star and tbh I don’t know if you all deserve it, go somewhere else and get a real refined car buying experience

I have been hunting a Rover for my wife and Spoke with Keith on the phone and received a very high level of service. Pricing was fair and accurate and I will definitely return.

I spoke with Megan about an Audi A3 I am looking to purchase. She was over the top helpful and polite. She answered all of my questions promptly and gave me an amazing deal on the car. I highly recommend this dealer if you are looking for a great deal from a trustworthy dealer.

THEY WILL SELL YOU A LEMON THEY SOLD ME A 2018 MADZA WITH SO MANY PROBLEMS ON IT THINGS THAT CAN KILL YOU ON THE ROAD THIS IS NOT THE PLACE TO GET A CAR FOR 2022‼️‼️‼️ THIS IS NOT THE PLACE TO GET A CAR FOR 2022‼️‼️‼️ THIS IS THE WROST CAR DEALERSHIP IN LONG ISLAND THEY WILL SELL YOU ANYTHING AND TREAT YOU LIKE ANYTHING I WILL SEE THEM IN COURT THE CAR WE HAD FOR ALMOST 2 MONTHS HAS NOT WORKED CORRECTLY SENSE WE GOT IT AND THEY DID NOTHING TO HELP BUT PUT NEW BREAKS ON IT ‼️‼️‼️‼️

Had the absolute best experience with Akira and Jessica as well as the rest of the staff! Super profess and went above and beyond. My credit isn’t that good and they got me in the truck of my dreams! I highly recommend them to anyone looking to get a new vehicle! THE BEST!!!!!!

I had an excellent experience buying my car here. Jessica and akiera made the process simple and easy I’m so happy I recommend anybody don’t walk, run to that store. They’ll get you the car of your Dreams.

Do Not Go Here. I read the comments but I still decided to go thinking they might be different. I was trying to get a Vehicle listed at 17k. Could make it the same day so I left a deposit for about $1000. Went to see it and they showed me the mark up before even showing me the car. Plus added was about 10k for who knows what. They were just lying their a$$ off to make some money. Guys just stay away.

Went to this place for a vehicle I was really interested in. Put a deposit down for the vehicle to return the next day and run the financing. I get a call not even 24 hours later telling me they sold the vehicle even though I left a deposit. Not only did I waste time going there the one day but I took off a day of work to go there and fill out the financing paperwork the next day. Which wasted my time and money. I should of known something was shady after they told me their internet price is 4000 less then what the price really is. They also told me that I can't get my own financing and I have to get financing through them. Shady fly by night business practices. Avoid if you can.

My wife and I decided to change vehicles... we looked at cargurus and there we found something that we liked... from one day to the next we went... they treated us very well and quickly. They offered me another more recent vehicle… which I did not expect… but they understood us that we had liked it and the one we had previously chosen… they took care of everything… in less than 2 hours I was going back home with lonquw I wanted for myself family. Thank you ..! Richie…🇵🇷…and Jessica..🇺🇸 and the team in general…..have vehicles in good condition…. I hope to return in the future… to ny off lease..!👍🏻

Very straightforward & professional dealership. They will work with you in order to earn your trust & business. Thumbs up for Stepan. I walked away in couple hours with new car & the key in my pocket. NYS license plate, Insurance & contract same day quick process. You guys are the best!

We drove by the lot and saw a car we liked with price we needed as ours recently broke down. We called from the road and talked with Evann who was very smart about the car and new it in and out. A couple hours later we visited and dealt with Megan and we were very happy. we didnt get a run around like other and they were short and sweet no nonsense and haggling.

Spoke with Michael about a vehicle I recently saw online. He was so informative and never rushed any of my questions. He even made me aware of a few other models that they had available. The toughest part of my call is now having to decide on which one I want. Hope to work with them soon and they come highly recommended. 5 -Stars!!

Worst dealership ever they rip me off and lie to. They sold me car with a bunch and f problems they couldn’t even do a maintenance on the car oil was black the break and rotors squeaking loud the air filters was really black and dirty the alignment was off smh look at that filter and they don’t want to fix the problem karma will get them back

Do not buy a car from this place. They tried to sell me a car with a broken taillight and seatbelt. When I didn’t go through with it, the managers talk terribly to me. They stole my deposit and never refunded me. It’s been almost 3 weeks and I’m still calling for my money every single day.

Excellent salesmanship. Made me feel very comfortable while shopping for a car. I would recommend this place to everyone.

Worst dealership and worst managers of the town. Don’t waste your time… rip off. Vehicle price will increase by a 100% than the listed price and they give you a penny worth of attitude..:(

I purchased my car last year from NY Off Lease and had the best experience! The entire team are professional and respectful and helped me get a 2019 Ford Fusion (amazing) car while helping me build my credit. I will definitely do business again and I recommend NY Off Lease to everyone.

The experience in working with NY OFF LEASE was a pleasure and I do not write reviews if ever, this car dealership was wonderful,very attentive and knowledgeable about most of the cars,makes and models. My husband and I dealt with Jessica and she is extremely professional,patience down pat,amazing woman and staff are excellent as well. Not to many places if any with allow you to HAVE it your way, customer is always right type of thing. Thank you for this wonferful experience.

NY Off Lease was a pleasure to work with! It was worth the drive all the way from Connecticut to work with Jeremy! He was very friendly and helpful throughout the whole process! Honest appraisals of their vehicles online combined with extremely clean and well kept vehicles made it easy to select NY Off Lease and Jeremy as my go to dealer from now on! Thanks again to Jeremy and the whole crew at NY Off Lease!

The service I received while applying for a vehicle was beyond my expectations. I really appreciate the simple process, and the professional staff. I love my car, it’s exactly what I wanted and needed. A great car that gives me peace of mind. Thank you! Thank you!

This place is by far the biggest scam I’ve ever dealt with! Nothing you see on their site is true. They show you flashy cars with unbelievable prices online but in person they tell you the car just got sold out while it’s still being advertised online with a lower price. I fell for this scam. Drove two hours and was told the car is gone but they were willing to sell other cars for higher prices. Waste of my time. I checked for the car online and it’s still there waiting to trap another clueless buyer.

I couldn’t get approved anywhere for months and Kiera and Jess made it happen and even on the car I really wanted which everyone told me no

Megan was very friendly , helpful process was quick. Thanks to keith make it happen very cool ! Definitely recommend

Keith and meghan are amazing they worked there mágic and got me into a 2020!! Would recomand to everyone go nyofflease!!

Thank so much NY OFF lease for helping me get into the car I always wanted .. no hidden fees and got into my car so fast . thank you again everything was upfront and 100% honest . I visited 4 stores before this and they were not honest as NY OFF LEASE IF YOU WANT GREAT DEAL BUY HERE

I just had to take the time to state how pleased I am with the service my partner and I received at New York Off-Lease. Let me state that this is our second time using this location- The first go around last year was okay but not the best. We dealt with a former employee who I am thankful is no longer with the company. We received amazing, detailed information and attention from Patrick. I wish he was there the first time around. His patience and ability to help solve someone else issue was amazing to see. Most people wouldn’t take the time to fix where someone else left off. Patrick is a Major asset to the company and I hope that he continues to bring smiles to every person he helps. Thank you Off Lease !

Great welcoming !! Got a new car... a 2016 Avalon. Very happy. Honest and professional salesperson Patrick Was of great help. Shopping experience as I spect from a good dealership. Highly recommend to everyone.

I can’t begin to Explain my experience!! I’m overwhelmed by the compassion and professionalism I received!! Sue!! In Finance!! The General Manager!! Anthony the sales rep!!!! His Mom!!!!!! And the whole staff!! Unbelievably beyond great people!! I got the car I wanted!! Straight off a showroom floor is what it looked like. Ny Off Lease Supersedes all expectations of a great car dealership!! I wish I could’ve purchased all the cars on the lot!! But my Cherry Red CLa is perfect!! Thank you a billion times!! Thank you!!