Northwoods Credit Union - Cloquet Main Branch Ave B, Cloquet

Awesome Customer Service and a feeling that a banker cares. I have been working with Northwoods for a few months, ever since they merged with Floodwood Credit Union. They do not have that big bank feel. They have a genuine conversation and care about the needs of their members. They work with you and figure out what is going to work for the member. I have transferred two car loans over to them and they have been fabulous.

I wish I could give this place zero stars. You're better off putting your money in a blender or throwing it away. Ridiculous, completely outrageous fees. They also have awful customer service, mocking tones, and unhelpful answers to my questions. They will give you the runaround, bank anywhere else.

I have an EXCELLENT loan officer that knows me on a first name basis, the kasasa checking ROCKS. ATM fees refunded every month, doesn't cost anything. I've banked with them for over ten years now and I have yet to have a major issue with them. They have a convenient app I use to mobily deposit checks, works mint!! They are EXCELLENT!! I have nothing bad to say about them. Never had bad customer service, They've been absolutely pleasant to me. Would choose them over Members or anyone else anyday.

Thanks for all the great service NCU!