Northwest Bank South Park Ave, Hamburg

Careful of this bank!!! My father had all of his IRAs and accounts here, he passed away and left money for his grandson that I overseen for the last 6 years.. I was told from the beginning There would be no monthly charges because my father had good standing with this bank and several accounts so I kept the money there and proceeded to make the monthly payments to my nephew for the last six years when the account became lower I noticed with the bank statement that they were charging $15 for a monthly statement, I called the bank and the bank said when the account became $5000 or less there would be a monthly charge unfortunately I wasn’t told us in the beginning I trusted the bank! I only noticed it when the account was low! I disputed it and they still continue to charge me right up to the last payment to my nephew!!So they made quite a bit of money over the last few years!! If I had known this I would’ve kept my fathers money in my bank that I use presently which is Key Bank they’ve been wonderful I’ve had them for years they would’ve never done this!!!!!

Never had a problem here :)