Northpointe Bank Lindholm Dr, Huntersville

Sarah Bates and her team are some of the best I've had the pleasure of working with personally and professionally. They take time to explain the lending process, ensure deadlines are met and provide an exceptional client experience. My clients have only came back to me with excellent feedback of the treatment they receive-AND the competitive rate!

It has been a nightmare dealing with their mortgage department. They have made payments to homeowner insurance and property taxes late. They are going to undo all the hard work I have done to give myself good credit and a good reputation. As soon as I can I will be refinancing with a better bank. I will be dammed if they are going to make interest money off of me.

Thank you very much Northpointe Bank support team: Jim Robertson, Jessi chav, Margarita Valentic. You made my dream come true. First, I was very worry about the long process, many documents, and if my income is qualified for the loan. Each step, you directed me in the simplest way, easy to understand, and you are always on the top of the inquiry. I did not meet you in person, but I know you are with me on each big or small step. I will come back to you for any loan needed in the future, and I will refer my relatives, friends to use your service. Keep it up.

Poor business practice. No leadership from management. Failed to meet ANY deadlines. Unresponsive to phone calls or emails. Takes NO responsibility for their mistakes. These people should be embarrassed. Too many other mortgage companies out there to do business with these people. Save your time and anguish, do your business elsewhere.

Sarah Bates and Bob Battistella are absolutely amazing! We have purchased a few houses with this lender and have closed on time or early. The communication and professionalism is outstanding. They have answered all of our questions quickly and clearly. We will continue to do business with them for all of our rental properties. Thank you two for being the best!

Benton Wofford and team did a phenomenal job helping us navigate the construction loan process. He’s truly a forward thinking, solution oriented, customer first broker. Given the interest rate environment, he helped us navigate challenges beyond our control and still build our ideal home. Thanks Benton & team!

Stanley is the best loan officer I have worked with. Very knowledgeable and ever phone call was answered or returned the same day. The financial advice I received will benefit me for years to come. Also, it was a pleasure working with Gustavo and he provided updates constantly throughout the entire process.

The Branch manager Michael F. is extraordinary knowledgeable on all of your financial needs. He's a specialist in obtaining loans for all of your residential needs.