Naveo Credit Union Somerville Ave, Somerville

Don't go on vacation to Florida with this bank, they will freeze you card. There's nobody to talk to after bank hours so you will have no way to contact them so you can use your card. Very inefficient when you are stuck in Disney with your family and have no access to your money and need to eat something.

I recommend this bank to any person who is interested in being treated with much respect. This bank is worth 5 stars in all areas; reception, problem-solving, etc. The people there are very practical and ready to solve your problem. They understand and truly want to help. There's no way you would leave without feeling happy & satisfied. The Somerville branch manager especially, Maria Ledo is wonderful. I have no words to express her service to each and every bank customer. I am very satisfied with my experience at Naveo credit union and would recommend it to anyone.

I like doing business with this bank. You feel welcome to talk about anything and taking your requests with respect and understanding. I would recommend this bank to people who want to do good business .

Great customer service, very fast, no waiting, great office and location. Parking behind the office. Paula was great! Thank you!

There are amazing !! great customer service!

UPDATE: I'm full on in love with this credit union. Samantha at Naveo saw my review and called me to personally help me troubleshoot my issue and it WORKS NOW! I just deposited a bunch of checks so easily, and it was all thanks to the caring, kind folks who work here. Truly the best. ----------------------------- I LOVED this credit union when I lived close to the branch. The people are so friendly, kind, and understanding - they once cancelled an overdraft fee because it was a first time mistake on my part and I really appreciated their kindness in that sense. However, their app (at least for android) is completely unusable. I can't deposit a check remotely due to an app error that has been going on for longer than a year. This has led me to use a completely different bank for when I receive checks, which is a bummer since I'd prefer to bank completely with Naveo. If they could fix that it would be a major help.

The only place in my neighborhood that I have been able to reliably get quarters for laundry now apparently "doesn't have quarters " (which by the way they said it was clearly a "we aren't doing that anymore" statement). So after paying them $3 for the privilege of getting money from my account (something I wouldn't begrudge for the service they were providing of being the only place in my neighborhood to get quarters I now have no way to do laundry this weekend . If banks aren't willing to change bill's for quarters where exactly are we supposed to get them?

I know I'm a beginner at saving money,handling credit cars bouncing checks etc. BUT Naveo has given me solutions. They really wanted to help. Thanks Naveo credit union in Somerville ma

The people are awesome here. Very helpful and highly professional