Mutual Savings Association S 4th St, Leavenworth

Jybreel Jarik always goes above and beyond for me. He promptly returns my calls and is always eager to help! The customer service at this bank is definitely 5 stars!

Dan made it so easy to get my teen set up with a bank account. We talked with another bank that was no help at all and Mutual made it happen right away. Also, Cheryl helped me figure out some checks that I'd lost track of , Heather and the other staff I've dealt with in the drive through are super nice, I just really appreciate the staff at this bank A TON!

I have used Mutual Savings Association for many years now. Their staff are friendly and helpful. They give great advice. They contact me if they observe some unusual activity on my accounts, which I really appreciate, especially in this day/age. I have enjoyed that they continue to service my loan - I've had other banks that quickly sold off the loan, which is a pain. They are my full service bank - for life!

Mutual Savings Association has taken care of our business accounts for over 7 years and have been very pleased with them. Their customer service is top notch. The employees are friendly, helpful and professional. Their built in oversight system to protect our accounts gives me great security knowing that my business is in great hands.

I just wanted to take a few moments to share my thoughts on this bank, Dan Winton is nothing short of awesome, I’ve had a few issues come up and he resolved said issues in a short period of time, he is efficient and very knowledgeable. To say he is a major asset to your company is an understatement, also I called this morning needing to close my account and reopen, he had the paperwork done by the time I got there just 10 minutes later and he made the process so quick and simple. I will be happily banking with mutual for many years to come. I also wanted to take a moment to thank Cheryl for being so quick about resolving an issue with my direct deposit a few weeks back, she corrected the problem and got my money in my account within 30 minutes. The whole bank is amazing, the staff is awesome and I would recommend them to everyone!

My wife and I have been banking at Mutual Saving Association for many years. The people that work there are always helpful and address our concerns very quickly. Mutual always make us feel welcome and provides excellent customer service whether it's opening new accounts, applying for a loan, or just needing some information about our accounts and for those reasons we will be banking with Mutual Savings Association for many years to come.

Banking at Mutual Savings is a family legacy (65 years through 2 generations). My parents financed their house through Mutual as I have. However the professional service, financial expertise, and overwhelmingly friendly service in all my transactions for car financing, investments, and home, medical, and life insurance explains why I continue to conduct all of my personal financial business through Mutual Savings. Their professional staff, culture, & member-owned status also explains why they've been successful for over a century. Jybreel Jarik and Dan Winton have expertly navigated me through both personal and start-up business decisions and processes.

Very good pro active customer service!

What a fantastic place to bank! Everyone is so friendly and knowledgeable. If it wasn't for my business partner I may have overlooked this bank... and I'm glad I didn't. If you decide to open an account, which you should, I suggest you talk with Dan Winton. He made the transition from my old bank 100% stress free. This is small town banking at it's best!! 10/10 A+

Bank incorrectly reports that I had late payment, refuses to correct this error, damaged my credit report severely. They are refusing to correct the incorrect reporting. They have abrogated their responsibility to accurately report information to the bureaus. I am a business owner, and I go out of my way to help my customers. I do not understand their motivation in going out of their way to harm their customers. I did not expect this from a local small-town bank. Very very disappointed, deeply regret that I ever did business with them.

From the first time in the lobby to opening our accounts, Dan answered all of our questions and concerns. Switching banks is no small task and Dan made it so easy. We did not feel rushed in making any decisions. Dan asked intuitive questions about our businesses and personal needs and provided us with options for future needs. Looking forward to a growing business relationship.

A huge thanks to Dan Winton at Mutual Savings for helping me open a new account. He made the process smooth and painless. He also reviewed my mortgage rate and let me know that I could save significantly with a refinance and put me in touch with a loan officer who can help me. These days every penny counts, thank you, Dan.

Mutual Savings Association after 26 years of me being a customer. Is being very disrespectful to the fact that I no longer need their services. That of which was nothing more than holding my income no matter how much money I had in my account. They never worked for me. Never offered any help or ways to invest my money. I have a NEW BETTER CREDIT UNION that takes care of me after 1 year. I do not recommend Mutual Savings Association to anyone. 26 years of .e being a GOOD CUSTOMER. Marlene Morley your way with words leaves something to be desired. Brenda Stacer

One of the things I love most about Mutual Savings is that when you call, you actually get a person to talk to. No recordings giving you several prompts to get actual help. The reception at the front door is always warm and welcoming, greeting each and every person that walks in. Mutual Savings Association is a FULL service bank instead of self service. No self check outs here! :)

I am elderly and quite sure I am a PITA but Dan welcomed me and even introduced me to everyone He helped me open up accounts I am changing banks and they are quite efficient, professional, friendly and I am so glad i make the switch;

I have been banking with Mutual Savings for over 18 years. I have held both saving and checking accounts, and also a home mortgage. I love this bank because of the personable service I receive each and every time I am there. In this day and age most businesses make you feel like a number, but not here! The employees know my name and they always brighten my day. 🙂

I have had an account at Mutual Savings for over 20 years. Their employees are polite and respectful. Dan Winton is my Personal Banker. Dan is knowledgeable about banking options and he's always prompt to return my calls or take care of my requests.

Jybreel has always been a great support to me in my financial situations. He is prompt in any question or problem I may have and I feel as if I have a personal representative from Mutual, an individual that works for me at my beck and call.