Mountain Crest Credit Union 168th St, Arlington

This place is very racist. It should be called White People's Credit Union.

Today is April 15. Nice am sunny weather outside. I walked very calmly into the credit union. There was NO line. There was a nice lady customer watching TV. Sudenly one teller yells over to the other teller saying that it is NOT my turn. It was the ladys turn that was watching TV. Sorry, but why was the TV watching lady not in line and why the additude directed to me ? I was in great mood and Im now suddenly feeling like I did something wrong. About 50 percent of the time when I come here it seems like maybe people dont get along in here or they hate their jobs. Yep again walking on egg shells in here. I think its time for a new more upbeat credit union.

This is an awesome credit union with great employee's! They are always willing to help and explain everything to me!

The teller at this location are rude! When you call get get information they don’t help and are rude, when you don’t understand what they are explaining. I don’t recommend using this credit union.

Went there to make my first car payment and they are the most friendly people would give 6 out of 5 stars if I could helped me an was very patient with me the whole time

One of the tellers there is rude. She needs to be put in the back room away from customers or trained on how to speak nicely to people. I am sure the employees there know who I am talking about.

Drove over 40 miles from Darrington to Mountain Crest, the closest option in my network of credit unions that works with my home credit union. I was told that they would not be able to help me as their computer system was down. They wouldn't give me an estimated time that the issue would be fixed. They did refer me to another credit union in the same network, Alaska USA, but that one didn't open until ten. When I attempted to explain why that wouldn't work because of a prior commitment back in Darrington, I was interrupted rudely. I then asked if they would possibly give me a call when their system was back up, thinking that I could run other errands while I was in Arlington and that maybe they would be back up before the other credit union opened. I was again interrupted, this time with laughter and a statement that no, they have far too much to do to call everybody. Extremely disappointed, I went to Alaska USA credit union to wait until they opened so that I could deposit my check. I was late getting back to Darrington but they at least were friendly, professional, and their computers were working. I have been banking with my home credit union (Potlatch No 1) for years and they have always provided personal, friendly service. I see no reason to switch but if we ever do, it will never be to Mountain Crest.

They have always been great. Willing to take time to answer questions, fixed debit card fraud issues quickly and easily and very personable. I bank through them and have a truck loan. Never a single problem.

The best bank I have ever been with, they have helped me with credit repair, and all tellers are excellent. As the loan officers. Thank you

The older teller was not helpful and her customer service could be better. I don’t know why anyone would bank there.