Midland National Life Insurance Company Mills Civic Pkwy, West Des Moines

My wife and I have several annuities with Midland National. Every single experience we've had with Midland has been amazing. From issuance of the annuity contracts to any service questions following. A+ customer service and support. And, their e-app process was incredibly smooth!

Midland National has provided top-tier service on both my life and annuity policies. Excellent carrier in my book.

I have been a life insurance broker for over 17 years. I get to write for any carrier I wish and by far Midland National Life is second to none. From an agents perspective the marketing department always has great advice, points out things I may be forgetting and makes solid suggestions. When I call in, the first person I ask for is Janelle Peterson. She's always very friendly, great to work with and very prompt in her response and follow ups....No offense to the others there, they all handle calls very well. But this is what's great about dealing with Midland, you get to build relationships with the employees unlike other life insurance companies. As a consumer, Midland's life policy can't be touched. All around Midland is my go to first and foremost.

Midland National is an excellent company that really cares about their clients as well as employees. Having worked with them for several years, I have no encountered a single problem. Their customer service skills are impeccable and adept. I would not hesitate to recommend them.

Currently on hold with Midland going on 45 minutes. Sad to say this isn't even the first time this has been the case with this company. Without a doubt this is the worst insurance company I've ever had to deal with as an agent. Safe to say I will never be doing business with the company again and I strongly recommend anyone reading this to do the same. From claim work/processing to just trying to get assistance from a representative to help service a policy has always been a nightmare. Of all insurance companies, Midland truly exemplifies how NOT to do business or treat clients.

Can't say enough good things about Midland National! I feel confident about the direction this company is headed, and that's backed up by more than 115 years of stability and making the right choices for policy holders and financial professionals.

Great company that looks out for both their customers and their employees. A+ rated for a reason.

Great company with great culture and work ethic. Top competitive products.

We bought universal life insurance policies 30 years ago and have dutifully paid our monthly premiums. At the time we purchased the policies we were told by the agent that the interest made on the policies would keep them from expiring and keep the premiums basically the same or minimally higher. Now that we are older and retired, Midland National Life has increased our monthly premiums over 100% on one policy and almost 400% on the second policy. We feel like they are deliberately pricing us to the point we will drop the policies, unable to afford the premiums. We feel this is nothing short of a scam and a disgraceful assault on seniors. 30 years of premiums pocketed for nothing.

I called to understand Midland's Life Insurance Index product and their Marketing Specialist Mr. Jordan gave me over an hour to make me understand different options like distribution, loans. He custom design policy according to my need. I love midland staff. Excellent! Service. I am a customer. Chandra Joshi