Mid Carolina Credit Union - Lugoff Branch Location Highway, Lugoff
+1 803-432-8521
https://www.midcarolinacu.com/
841 Highway 1 S, Lugoff, SC 29078, United States
Services
- ATM
- CD 39 S IRA 39 S
- Coin Machine
- Credit Union
- Low Rate Loans
Mid Carolina Credit Union - Lugoff Branch Location Reviews
L
If I could give zero stars I would. Ever since the company did some kind or merger, I haven't been able to reach anyone to make a payment over the phone for over a week. I'm sent to an automated line with a representative that DOES not help in anyway. I've remained on the line at times for over an hour multiple times to be told, "sorry but the transfer to a live representative was returned, so try again tomorrow...or the next week". "You shouldn't be charged any late fees because this call is recorded, so just tell the live representative that when you reach them". I can't explain the frustration of how great there service was until this merger took place. Until this matter is resolved I highly recommend to not use the service until fixed.
Mr. Thomas we apologize for the inconvenience and the frustration you experienced since our system core upgrade on Nov. 2nd. We have been experiencing extremely high call volume and hold times have been longer than normal; we are working our best to resolve any issues or trouble members may have. I do see that you've been able to make a payment since making your post, if there is anything further we can assist you with, please reach out to a member of our team at 803-432-8521 or [email protected]
F
I have been a customer of Mid Carolina CU for over 10 years. I love the service, they make me feel like I am family. They always go the extra mile. No matter what I need, they are always there for me.
Faith, Thank you for your comments and trust in us, they and you are much appreciated.
B
We are new to the area and had a great credit union before we moved. We have been with mid Carolina for 4 months. Very unsatisfied with custom service here! There is only one person we care to do business with. That’s just not good enough. Time to change.
We are sorry to hear you are unhappy with your service. It is our goal to give each of our members an exceptional customer service experience. We would love the opportunity to keep your business and to discuss with you further how we can help you and the circumstances that have lead you here today. Please reach out to a member of our team at 803-432-8521 or [email protected].
S
ATM still not working. Have to go through drive through to withdrawal money if needed. Get to the drive through, no pen. Had to send it to get a pen. Wait for it to come back and send again. Get your ATM working!
We apologize for your frustration and the inconvenience. In opening our new office their was a miscommunication between the two vendors that install our ATM's and service them. The ATM was delivered weeks in advanced before it was scheduled to be installed. The service company has a schedule and has not been able to deviate from the original scheduled timeline; we are now within that window and the ATM should be up and running within the next week. Again, we apologize for this unforeseen inconvenience to you and our membership.
B
We deal with Mid-Carolina often here at Lugoff Ford, and they are always very friendly. They also respect the privacy of their clients, and i have heard nothing but wonderful things from people who do business with them. Great job you all!!!
R
ATM, online banking, and representatives over the phone refused to tell me my balance. Will have to wait a couple more days until I can find out how much of my money is in the bank and then I will close the account
Robert we apologize for the inconvenience you are currently experiencing, MCCU is in the process of upgrading its core banking system and all of our digital and in-branch services are temporarily unavailable. We understand the importance of being connected to your money which is why we have been communicating with members in preparation of this conversion since July; stressing downtime with hopes of reducing frustration. Again, we apologize for this temporary inconvenience but we hope you will give our new system a chance once live as it will allow us to bring more enhancements and better security to you and all our members. For complete details on our upgrade go to, https://www.midcarolinacu.com/conversion2021. Login instructions for new online and mobile banking will also be posted there on Nov. 3.
M
I have been with Mid Carolina Credit Union for many years and never had any problems, customer service is very helpful and very attentive to your needs. Thank you all for the great job you guys do.
Melissa, thank you for your membership and trust in Mid Carolina. We appreciate you and your kind words.
A
Service is good but I don't like the fact that I am limited to how much of MY own money I have access to and also not being able to make mobile deposits if you have a new account until a certain amount of time. This is very frustrating and I will be changing banks.
We are sorry to hear you are unhappy and had trouble with your account. We really wish you would give us the opportunity to make it right, we try to work with all of our members. We have some restrictions in place due to fraud and security reasons, however, we try and work with each of our members and take accounts case by case, as each is unique; there may be an exception we can work out for you. If you contact us we can discuss. We apologize for the inconvenience this has caused you but the safety of our members and their accounts, are our top priority. If you have any further needs, we would be happy to help you. You can reach a representative at 803-432-8521.
B
Your app update doesn’t work as well as the old app. Please fix the bugs, I’m tired of being signed out for no reason.
As with any updates, there have been a few glitches. Rest assured, our teammates are working hard to fix them and perfecting as we move forward. We appreciate your continued patience and above all being a member of Mid Carolina Credit Union.
B
As a long time member I am well pleased with MCCU. No hassle checking and saving with excellent customer servicee.
Nearby Loan Stores in Lugoff
- Payday Loans
- Personal Loans
FAQs
1. What Is the Contact Information of Mid Carolina Credit Union - Lugoff Branch Location?
You can contact Mid Carolina Credit Union - Lugoff Branch Location via +1 803-432-8521. You can access our online loan marketplace to submit your loan request as well.3. What Kind Of Services Can I Get From Mid Carolina Credit Union - Lugoff Branch Location?
Mid Carolina Credit Union - Lugoff Branch Location provides all sorts of loan services, including: '- ATM
- CD's IRA's
- Coin Machine
- Credit Union
- Low Rate Loans
5. Is Mid Carolina Credit Union - Lugoff Branch Location An Agency Or A Lender?
Mid Carolina Credit Union - Lugoff Branch Location is a Credit union that accepts all kinds of loan requests including online installment loans. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our network of lenders to get easy and fast online loans.
2. What Is the Address of Mid Carolina Credit Union - Lugoff Branch Location?
Mid Carolina Credit Union - Lugoff Branch Location is located at 841 Highway 1 S, Lugoff, SC 29078, United States. Take a look at the map and pay them a visit right now.4. How Can I Apply For A Loan At Mid Carolina Credit Union - Lugoff Branch Location?
You can fill in our easy-to-use online form on their website. If you need addition financial assistance, you can always visit iPaydayLoans to see what's available for you.6. What Will Happen If I Am Not Able To Perform Repayment On My Loan?
You should contact your lender if you are not able to repay your loans. Your lender may adjust the loan plan for you to cope with your current financial status. Check our website to learn more information if, for example, you defaulted on your online title loans.7. Can I Get Loans With Bad Credit from Mid Carolina Credit Union - Lugoff Branch Location?
Yes, it is possible to apply for loan without bad credit such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan quotes with easy conditions.